John Diffoot Email & Phone Number

EMPLOYMENT HISTORY:SATAIR USA, Inc., an Airbus Services Company October 15,2018–PresentRepair TechnicianTo ensure compliance and meet set goals and objectives IAW compliance to FAA, EASA, C.A.S.E, ISO (AS9110C), CMM and all other applicable requirements at all times. Compliance with Repair Station Manuals, Capability List manual, Standard Forms Manual, EASA Supplement, and Quality Manual to ensure adherence to company policies and procedures in addition to all pertaining regulatory requirements.Qatar Airways Contact Centre – The Americas. January 2017 - September 2018Customer Service Representative. P.T.Point of Contact for passenger load reservations. American Airlines, Inc. (Retired) January-1987–September-2015Aircraft Maintenance & Engineering, Inventory Control and Acquisition Supervisor.Aircraft Maintenance & Engineering Specialist, Hazardous and Dangerous Goods Technical Crew Chief, Miami and Southeast DivisionPrimarily responsible for providing Hazardous Materials and Dangerous Good training and support to over 150 stores/supply personnel. Performed and provided technical assistance and guidance to employees in the department and division. Assisted the employee to insure completion of assignments and any related paperwork. Perform instructional assignments related to job systems in classroom or on-the job assistance. Maintained knowledge of and worked with company manuals, federal and state regulations. Responsible for all aircraft parts when receiving, storing, disbursing, stock chasing, transferring, exchanging, returning to factory, shipping, delivering equipment, supplies and materials related to Boeing 737, 757, 767, 777 aircraft, and Airbus A300, A319, A322 operational aircraft. Performed periodic evaluation of operational requirements and performance.Maintained operational planning and scheduling.Evaluated and Implemented training methods and techniques.Performance evaluation of equipment, vehicle and tools.Performance appraisal of employees by providing oral and written advice and comments.SKILLS PROFILE:Reliable, trustworthy, highly ambitious and self-driven professional with a strong work ethic.Team player with excellent communication, presentation, leadership and interpersonal skills. Outstanding problem-solving abilities and resourcefulness.Operate at a high level with a sharp focus on attention to detail and continuous improvement.Skilled in computer literacy which include but are not limited to, Google Docs, Sheets, Word, Excel, PowerPoint, Quantum, SABRE, and SAP..