John Diletto Email & Phone Number

Philadelphia, Pennsylvania, United States

Philadelphia, Pennsylvania, United States

Lead a team of 7 direct reports accountable for global service delivery across K&N pharmaceutical & life sciences line of business and manage a large P/L.Present during QBR/MBR’s providing key market insights as related to services in scope.Maintain monthly review cadence with management to align on forecasting and revenue targets and promote productivity and achievement through various KPIs.Participate in RFQ/RFP process for strategic sales opportunities within the pharmaceutical & life sciences service segment.Negotiate contracts with various vendors & subcontractors to guarantee competitive pricing and leverage existing relationships to identify new business opportunities and capitalize on growth potential.Direct involvement with leadership & key account team throughout the sales process positioned as a technical liaison.

Greater Philadelphia Area

Developed a high degree of fluency specific to the dynamics of pharmaceutical & life sciences global supply chains.Work directly with global enterprise pharmaceutical customers to identify and mitigate risk in their complex multimodal service routing in order to reduce potential product loss and provide cost savings.Present draft SOP/SOW’s to key stakeholders with a collaborative approach to agree & finalize end service processes.Escalation point of contact for service related issues and provide detailed corrective and preventative action reports (CAPA).Assist with pricing and implementation of new business or new opportunities being added for existing business.

Greater Philadelphia Area

Compete during bid process on RFP’s for new business opportunities.Manage 100+ unique files monthly for customers’ various global service requirements while adhering to sensitive scheduling demands and driving customer excellence.Negotiate buy/sell rates with vendors and customers to ensure profitability.Participate in monthly financial audits and reconcile purchase orders and invoices through SAP.

Greater Philadelphia Area

Participate in weekly internal calls to analyze & identify business trends and position assets accordingly to ensure forecasting demands were achieved.Maintain key inventories across the US.Negotiate rates with various vendors & subcontractors.

West Chester, P.A.

Handled all international and domestic freight movement, from domestic truck load to ocean freight Negotiated rates and contracts with brokers.Handled freight claims, invoicing and disputes.Managed warehouse inventory to ensure product availability.