Yellow Boston, MAWeight & Research Manager 2020 – 2023• Manage 28 Weight & Research Coordinators located in 10 states along the East Coast. • Collaborate with additional team managers to set achievable and realistic goals for each team as well as individual contributors. • Daily communication with Senior Management to assure team performance aligns with the overall company procedures and goals. • Work with the Sales team to resolve various customer freight issues.

• Resolve daily W&R disputes on the company site. • Communicate with customer service and account executives. • Prepare and distribute daily reports that are sent out to the team and Managers. • Responsible for maintaining the teams Attendance / Oracle attendance calendar. • Coordinate weight / density studies at locations where there are no coordinators on site. • Assist field locations with Forklift and dock scales. Ensure that monthly scale checks are completed.

* Inspection of freight for proper classification and weights all while ensuring consistent standards are applied.* Oversee W & I coordinators activity in specific areas to help achieve monthly goals.* Assist in the development and W & I training for new employees.* Develop an effective W & I approach with terminal management to maximize employee involvement in the identification of suspect shipments and inaccurate weights.* Perform freight-type studies and density studies to assist in rating accuracy.* Investigate W & I protests. * Demonstrate awareness to the implications of W & I corrections on external customers.

* W&I program- Freight inspection, verified truck load weights and adjusted classification documents based on inspection.* Communicated with management and trucking associates regarding production numbers and goals.* Promoted to Dispatch.

* Supervised a large distribution center (120,000 sq.) which processed merchandise for 30 stores.* Supervised store warehouse staff of 30 (union and non-union) responsible for off-loading merchandise from trucks. * Oversaw the distribution operation for thirty stores: receiving, storing, picking and shipping merchandise.* Ensured safety, security and cleanliness of the warehouse area and paid immediate attention to problems.* Interviewed, hired and trained new warehouse associates.* Implemented preventive maintenance and repair programs for warehouse equipment.* Assisted with the conversion to another automated distribution system when the company was bought out by Montgomery Ward.* Implemented a system for receiving shipments that reduced staff and saved money.* Assisted in the Design and implementation of a new layout for the warehouse. * Orchestrated the staff, resources and details to reorganize the inventory in a manner that did not disrupt normal business.