John Dinkel Email and Phone Number

Currently working with additional responsibilities of Customer Experience Manager• Large Box Leadership focusing on developing business and delivering results• Lead and Manage Operations including IKEA Food, Risk & Compliance, Facilities, and Inventory• Competence Center for Store Facility Management team• Consistent Field Safety and Security Audits (99% Security Check)• Top 5 Store Safety Ranked- through creating involved safety committee • Grand Opening Project- multi tasking off-site parking, transportation and third party security

• Multi-Unit Leadership with 20-24 Stores covering 12 states• Achieved top ranking operational excellence awards for district 6 consecutive years• Received National IMPACT award for creating a streamlined store opening process focused on efficiencies by eliminating a week of the opening process saving in excess of 15% in opening costs• Senior DM with responsibility of developing and maintaining the DM visit checklists focusing on driving results focusing on store specific opportunities and operations standards during store visits • Trainer and Mentor for new DM’s and DMIT candidates• Talent Acquisition and Development skills delivering exceptional customer service to maximize sales and profits through recruiting and staffing store managers for locations• Hired over 20 general managers during my tenure• Developed and implemented companies freight processing best practices program