John Dlugos Email and Phone Number

Drove overall functionality and an organized work environment via managing warehouse inventory and creating bills of ladings for processed orders. Supervise outgoing/incoming shipping operations for automotive, adhesive, tubing, and footwear industries by booking trucks through brokers, verifying accuracy, and analyzing paperwork. Ensure customer satisfaction through tracking shipments/delivery times and meeting customer expectations.Key Accomplishments:• Slashed late shipments to customers by promoting transparency and consistent communication with freight brokers.• Facilitated profit margin increases for all orders through heading price negotiations on shipments.• Diminished shipping costs while guaranteeing capacity by establishing consistent weekly shipping lanes dedicated to a single freight broker.• Improved client satisfaction through preventing the delivering of bad materials via inspecting each resin shipment.

Established that accounting, human resources, and property management departments possessed current information through distributing key files to the proper locations. Ensured that new boxes as records were easily accessible for future use by transferring them into computer files and updating the warehouse locator software system as needed. Streamlined warehouse efficiency via cleaning necessary areas and destroying obsolete files for optimized spacing in storage.

Promoted customer satisfaction by providing high-quality, face-to-face customer service as well as supervising practice facilities and bag rooms. Facilitated a welcoming and enjoyable environment for club members through managing equipment (ex. golf carts, towels, scorecards, pencils, tees), maintaining organization standards, and operating the range picker to retrieve golf balls.