- Lead the quality assurance efforts for in-flight entertainment systems on multiple airlines, both international and domestic. - Analyze data and thoroughly inspect audio and video files in Excel to identify and resolve any errors or issues in the content (Movies, TV Shows, Music, and more). - Collaborate with the content team to maintain a high-quality library of audio and video content for in-flight entertainment systems. - Work with Media Manager to troubleshoot and resolve any… Show more - Lead the quality assurance efforts for in-flight entertainment systems on multiple airlines, both international and domestic. - Analyze data and thoroughly inspect audio and video files in Excel to identify and resolve any errors or issues in the content (Movies, TV Shows, Music, and more). - Collaborate with the content team to maintain a high-quality library of audio and video content for in-flight entertainment systems. - Work with Media Manager to troubleshoot and resolve any issues with the systems on their planes, ensuring a consistently high-quality customer experience. - Conduct regular quality assurance testing to ensure that all audio and video content meets the required standards and functions properly. - Train and mentor new team members on quality assurance processes and procedures. - Stay up-to-date on industry trends and new technologies related to in-flight entertainment systems. Show less

- Top 3% of Advertisers as a Google Premier Partner 2022.- Monthly optimization and implementation of my client's creative just as Display, Video, and Ad campaigns.- Monitored over 15+ accounts are over $10,000 of total monthly ad spends using Shape.- Managed over 15+ Google Ad accounts- Communicated and supported the Performance Manager and Paid Media Team to strategize, identify trends, and build opportunities for clients.- Provided updated bi-weekly reports on Display… Show more - Top 3% of Advertisers as a Google Premier Partner 2022.- Monthly optimization and implementation of my client's creative just as Display, Video, and Ad campaigns.- Monitored over 15+ accounts are over $10,000 of total monthly ad spends using Shape.- Managed over 15+ Google Ad accounts- Communicated and supported the Performance Manager and Paid Media Team to strategize, identify trends, and build opportunities for clients.- Provided updated bi-weekly reports on Display, Video, Ad campaigns, and Shopping for clients- Provided a compelling ad copy that stands from their competitors for my clients. - Provided training to co-workers to learn and develop digital marketing skills across Paid Search, Display, Video, and Shopping.- Responsible for managing Quality Control on account builds, tasks, and reports- Utilized SalesForce to generate customer cases to make necessary changes in operation.- Managed multiple projects, requests, and priorities simultaneously. Show less

- Provided analysis of sales data, using web traffic metrics such as page visits, transaction size, link popularity, click-through rates, and cost-per-clicks.- Managed and Optimize Web site exposure by analyzing search engine patterns to direct online placement of keywords or other content.- Conducted market research analysis to identify electronic commerce trends, market opportunities, or competitor performance. - - Master Art of making Mochi… Show more - Provided analysis of sales data, using web traffic metrics such as page visits, transaction size, link popularity, click-through rates, and cost-per-clicks.- Managed and Optimize Web site exposure by analyzing search engine patterns to direct online placement of keywords or other content.- Conducted market research analysis to identify electronic commerce trends, market opportunities, or competitor performance. - - Master Art of making Mochi Doughnuts and earned the title of Mochi Master.- Provided record of production and test data, such as processing steps, temperature, cooking time, batches processed, and test results.- Managed to measure or weigh ingredients, using scales or measuring containers.- Monitored work orders, recipes, or formulas to determine cooking times and temperatures, and ingredient specifications. Show less

- Receive payment by cash, check, credit cards, vouchers, or automatic debits.- Issue receipts, refunds, credits, or changes due to customers.- Assist customers by providing information and resolving their complaints.- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.- Supervise others and provide on-the-job training.