Defined the organizations product strategy, developing/ delivering the overall portfolio of services and optimizing the company network infrastructure, systems and processes for efficiency and scale as part of the company’s overall transformation into a next generation Managed Services Provider.

Led organization of 1700 employees responsible for Technology Strategy, Architecture, Engineering and Operations. The team was responsible for creating innovated technology products and a differentiated customer experience associated with those products. Under my leadership the team developed the company’s SDWAN, SDN/NFV, Unified Communications, Fiber Transport and Cloud strategies and supporting the implementation of these strategies. The team was also technical advisers for the sales and marketing organization to help resolve complex LAN/WAN/Cloud customer design challenges

• General Manager with full P&L ownership of Wholesale business unit. Led all operational and commercial functions including sales, customer operations, engineering, product development, marketing, strategy, legal and pricing. Customers included telecom, Web 2.0 & cloud providers• Led National Network Operations team including Engineering, OSP, Network Planning, Access Management, NOCs, Field Ops and Service Delivery. Network consisted of Nationwide Long Haul and regional fiber network, Voice infrastructure including TDM and VOIP switches, SDWAN gateways, LEC and 3rd party colocation, Data Centers and a Nationwide IP network.

• Responsible for management and reduction of $600M+ Cost of Service expense line.• Reductions driven through improved installed unit costs, inventory management, bill audit, optimization and vendor negotiations.• Creating proper unit costs to support our products and services and individual deals

• Responsible for Global Transport Services product portfolio including Private Line, Wavelengths, Ethernet WAN Transport (VPLS), Low Latency Trading Services, Dark Fiber and Access Services.• Oversee strategic direction of product lines including, product roadmap, profitability, investment planning, strategic pricing, and product life cycle management.• Developed and deployed differentiated industry leading Ethernet WAN product with Smart Demarcation and End to End SLAs which resulted in product CAGR of 51%• Participation and presentation at industry panels and trade shows as telecommunications and technology industry expert• Develop new global product line requirements and business cases driving the corporate investment strategy• Drive continuous product line process improvements to maximize product profitability and efficiencies including capital efficiencies through improved procurement process and streamlining quote to cash.• Refined Management Dashboard Reporting/Metrics – Product contribution margin, Financials by region, channel, product line, Gross/Contribution Margin, Credits/Write-down’s, attrition, funnel, orders, product line price performance, new product line development as % of revenue, ACU/ARPU, Capex Utilization

• Savings Initiatives totaling $479.2M over a 7 year period • Reduced total access costs from $1.73B to $1.16B while growing core revenue from $1.07B to $2.16B• 2009 North American Results: COA reduction of $17.4M on revenue growth of $38M• Member of highly successful North American Enterprise Business Unit Leadership Team which was largest revenue and OIBIDA growth unit in the company• Completed first of its kind metro access deal monetizing underutilized metro dark fiber assets to deploy fully lit metro ring solutions driving significant access cost savings and new sales opportunities with new on-net footprint• Deployment of numerous inventory, least cost routing, billing, financial, inventory, project, access pricing and planning systems driving significant operational efficiencies and margin performance• Responsible for full vendor life cycle with 1100 access providers in NA and Latin America• Extensive state and federal access regulatory experience including presentations to the FCC and the DOJ

• Full P&L responsibility for $600M global business unit • Responsibilities included managing global sales force, customer service, sales engineering, collections, pricing, billing, compensation plans, capital planning and OPEX• Exceeded Revenue and Gross Margin targets for 2006 and 2007• Developed and implemented voice margin system allowing the business to be effectively managed for margin• Executed first margin based compensation plan moving focus of sales force to higher margin opportunities

• Developed individual case base pricing strategies in response to competitive or non-standard service offerings ensuring future revenue growth from major customers and ensuring company established margins• Established Sonet pricing that was approved by state and federal regulatory bodies allowing product to be sold more extensively within the market• Developed a NPV model to speed fiber optic loop approval and improve financial validity, reducing sales cycles by over 150%• Designed pricing proposals and margin analysis in response to major customer RFPs and Frontier-initiated contract renewal proposals

• Responsible for the coordination, creation and presentation of periodic financial planning cycles and monthly financial reporting to TSI senior staff and corporate finance• Managed full year P&L, OPEX and balance sheet budgets and forecasting process• Negotiated enterprise hardware and software contracts with leading vendors for over 80,000 users • Developed enterprise software capitalization process utilizing new GAAP accounting rules increasing the net income of the organization