Director It Technical Program Management
CurrentLead strategy and planning team responsible for prioritizing and delivering technology solutions aligned with operational efficiency and continuous improvement initiatives, manage IT implementation and global delivery resource readiness.- Collaborated to define EMC’s five year Service Technology strategy and transformation roadmap- Directed EMC’s Field Service Technology and Workforce Management program yielding a 60% improvement in Engineer productivity and over $30M per year in operational efficiency gains- Directed development team and agile delivery of End to End Services Workflow Monitoring and Alerting application suite utilizing PTC ThingWorx Application development platform.