John Doherty Email & Phone Number

As an IT Analyst at Allstate, I provide IT support and troubleshooting for a wide range of areas, such as agency voice, product, billing, and customer service. I have over 10 years of experience in IT and hospitality, and I hold multiple certifications from LinkedIn all available on my profile.I am passionate about learning new skills and improving my prospects. I have recently completed a master's degree in professional software development from Ulster University, alongside working full-time at Allstate. I also completed a degree in hospitality management and a postgraduate course on climate change and sustainability from the open university. I have developed strong time management, prioritization, and planning skills from balancing work and study. I also have experience in coaching, managing, and reporting as a former duty manager and chairman of the AllGreen committee. I value teamwork, empathy, and respect, and I strive to deliver excellent service and solutions to clients and stakeholders.