John Doris Email & Phone Number

Department Of Health Services

Responsible for the allocation and coordination of staff and fiscal resources across Division of Public Health (DPH), as needed, to develop and operate the PHIN. This operation includes routine computer programming and debugging, providing routine technical assistance, and completing data processing production for major, complex, and integrated systems. The PHIN Unit Supervisor is also responsible for technical expertise and consulting as well as policy/procedure/standard/guideline development, which may involve implementing specialized databases, creating data mapping, or modeling of data usage.Examples of systems/products for which the PHIN Unit develops, maintains, and provides operational support include:

Madison, Wi

Responsibilities include business liaison and project management duties for the department's Applications Environment Support Section. This position reviews current and proposed changes to statutes, rules, policies, procedures, and coordinates efforts with DET. • Monitor Cherwell queue and assign Production changes to staff• Work closely with Bureau Director on current issues and future projects. Help with department policies and documentation• Project/Team Lead for several ongoing department projects. Schedule Status and Training meetings• DET migrations including Active Directory, VPN (Virtual Private Network) and VOIP (Voice Over Internet Protocol)• Train incoming staff as part of our On-Boarding process• Point of Contact for infrastructure and service requests between DOR and DET• Maintain, upgrade, and manage application configuration, setup, and on-going operations for multiple DOR enterprise applications (WINPAS, IPAS, etc.)• Create and maintain Control-M application and data workflow. PowerShell scripts for various queries, data transfers, etc.• Administer of Digital Guardian DLP (Digital Loss Prevention) appliance • Administer for Zscaler Internet security, web security, next generation firewalls, sandboxing, SSL (Secure Socket Layer) inspection, antivirus, policy-based administration, and vulnerability management• Standardized department security patching and maintenance windows• Standardized department build/decommission policies and procedures

Responsible for the building, maintenance and updating of all Intel based file servers.•Install, configure Windows 2000/2003/2008 Server and software.•Install, configure HP DL380 G series server and HP C7000 Blade Center environments.•Install, configure VMWare ESXi virtualized environments.•Install, configure Microsoft SharePoint 2010 server environment.•Install, configure Citrix XenDesktop and XenApp6 environments.•Install and maintain HP Blade Center and HP SAN environments.•Migrate physical and virtual servers at end of lease cycles•Level 2 server infrastructure troubleshooting•CheckPoint R75 Firewall configuration.•.NET application deployment

State Of Wi - Dwd

Responsible for the building, maintenance and updating of all Intel based file servers.•Install, configure Windows 2000/2003/2008 Server and software.•Install, configure HP server and HP Blade Center environments.•Install, configure VMWare ESX virtualized environments.•Install and maintain HP Blade Center and HP SAN environments.•Migrate physical and virtual servers from GEF1 building to DOA Femrite•Involved in server migration project from physical Intel based server to VMWare virtual file servers for DWD Co-Location Project•Administer enterprise software patching and updates. Included are creation of install packages and scripting. Utilizing VBS scripting and Admin Studio•Upgrade and Maintain file server anti virus from Symantec SAV to Symantec Endpoint Protection.•Support Enterprise Netbackup systems.•Provide installation and training for live, recorded, and edited DWD Web casts.

Responsibilities include, but are not limited to:• Ensure proper functioning of company's information processing systems (including file services, document management, data backup and electronic communications systems) and make upgrades as necessary. • Plan and implement infrastructure upgrades as required to provide systems to enhance organizational productivity.• Implement and utilize information systems to improve efficiency and productivity based on business unit needs.• Keep computer equipment, infrastructure, hardware, and software updated to meet organizational needs.• Oversee asset management, decommission and removal policies, updating and modifying as required.• Liaise with Engineering and Development department to assist with IT related support and enhancements on current and developing products.• Manage and assist ITS staff with end user support and day to day operational support.

Install, test, configure, document and maintain NetWare and Windows based systems. Analyzes and resolves problems associated with server and workstation hardware, NetWare, and associated applications software. • Install, configure, NetWare 6.5 file server hardware, software configurations.• Install, configure, Windows 2003 Server hardware, software configurations.• Install, configure, SUSE 9, 10 Server hardware, software configurations.• Install, configure, test, deploy and document Windows XP hardware, software configurations.• Migrate Netware file servers to OES Linux• Create software auto install packages.• Provide both onsite and phone support calls.• Perform user account, disk partition and directory administration

Under limited supervision, performs a variety of information technology services for the organization, which includes user support, all systems including servers, workstations, peripheral devices and associated software applications, LAN/WAN maintenance, and systems/network security.• Acquisition, installation, and maintenance of LAN/WAN and attached devices.• Recommend changes to enhance the efficiency of information technology use.• System backups.• Configuration documentation.• Monitor system logs and activities on all servers and devices.• Coordinate and schedule releases of hardware and software updates.