John Dowd Email & Phone Number

Portland, Or, Us

Norcross, Ga, Us

As the CTO, I have overall responsibility for managing IT and network infrastructure, overseeing software development (new and legacy), innovation and idea execution management, and marketing planning and strategy. I also play a critical role in launching new branches, ensuring a smooth and successful launch. My experience and expertise have been instrumental in driving our organization's growth and success.As the CTO of Ace Industries, I have played an instrumental role in driving our organization's technological advancements and success. One of my most significant achievements was overseeing the migration from a 27-year-old enterprise resource planning system to an Oracle NetSuite platform, which has optimized our operations and increased their efficacy. Additionally, I reorganized our IT department to simplify the network architecture and outsource essential maintenance and cybersecurity services. I also implemented a backup and disaster recovery plan, ensuring our data is safe and secure. Another initiative I led was the development of our customer portal, which provides essential customer- or client-related information and data, augmenting our customer experience. I established and managed three new branch offices in Portland, Los Angeles, and Seattle on the West Coast to expand the organization's reach. I also hold business licenses for our organization in California, Oregon, Washington, and Arizona.

Atlanta, Georgia, Us

Helping make inspections and compliance easier.InspectAll gives companies a framework to take inspections, audits, and checklists mobile so they can deliver beautiful, custom reports and analytics to stakeholders and customers. Our customers range from Fortune 500's to independent consultants in industries from Government, Food Service, Safety Management, Quality Management, Industrial Services, and more.

Hyvinkaa, Fi

Manage and supervise all aspects of the service branch to meet the sales and profitability objectives. Ensure operations are providing quality services to customers and adhering to company guidelines.Focus on key account management to ensure proper execution and quality is exceeded. Responsible for start-up and development of the Boise market. Established brick and mortar in 2012. Manage the sales and operations of this new branch. 2015 Sales Growth 34% of PY Oversee, collect, review the key account activity and the contract analysis activities from the Sales Representatives. Play role of mentor to Service Supervisor, New Business Development, and Inspection Manager. Generated sales to achieve over 25% budgeted sales and order requirements the past 5 years (branch more than tripled in size since 2010 w/ average growth of 32% a year).#1 branch rank in NWT the past three years. Branch of the year 2012, 2013 & 2014.Secured NW Territory largest contract (s) w/ two major key account(s) in 2014.Received multiple sales awards over past 5 years including Top New Business & Existing Client Sales (Top Sales Person 2014).Global innovation agent team member.

Hyvinkaa, Fi

Strengthen market position by developing relationships with key accounts utilizing KAM philosophy.Ability to sell value for a broad range of products and services.Ability to relate to people on all levels building credibility. Rejuvenated working environment, centered on team focus with individual responsibility. Received multiple sales awards in District, as well as Region Americas.District CRM Primary User.Selected to present on “Avenues of Entry”, at 2012 Region Americas Annual Sales Meeting. Chosen as 1 of 3 persons in Region Americas to lead Global Innovation Team as Global Agent.

Norcross, Ga, Us

Play the role of a mentor for mid level management, remote branch coordinators, and administrators. Responsible for the study, formulation and improvement of Enterprise daily operations, manage knowledge and knowledge transfer through development and delivery of various Training Programs for the organization.Develop training manuals and presentations in the following areas: New-hire company policies orientation; OSHA required safety practices; Hoist and crane industry product and components knowledge; Distribution and service procedures involving Enterprise Resource Planning computer system (order generation, purchasing and invoicing); Introduction to rigging product technologies and practices; Comprehensive worker safety. Planned, organized and directed a wide range of training activities for internal personnel as well as company’s clients.Conceptualized and presented through various electronic forms the new overhead crane & hoist inspection and preventive maintenance program. Coordination of all software developer efforts and consequent roll-out of the new system. Designed and implemented an overhead crane operator training program.

Norcross, Ga, Us

Coordinate service department and customer equipment inspections. Activities consisted of problem determination, project cost estimating and quotations, parts and equipment procurement, resource scheduling and dispatching, emergency response coordination during off hours and weekends.Project managed new crane installations and old equipment modernizations with emphasis on required regulatory compliance.Manage service technicians and branch administrators.Responsible for annual employee reviews, incentive packages, and department service goals.Reached highest invoicing year in the history of the branch: 2005 2.8 million.

Wyoming, Michigan, Us

Responsible for branch budget and branch personnel; to include annual review and recompense.Manage, plan and execute all branch projects habitually on time and under or at the budget.Schedule, dispatch, parts procurement, quoting, invoicing, communication with clients.Gross projects for an annual typically exceeded 1.2 million.

Bachelor’S Degree, Business Administration And Management, General

Accounting, Tax And Auditing

Introtoprogramming, Javascript, C# And .Net