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Over 20 years ago, I began my journey in the industrial overhead crane industry by sweeping floors, managing shipping and receiving and a second hand on job sites. Those early days taught me the value of hard work and the importance of every role within a team. Since then, I’ve worn many hats— Service Manager, Trainer, Project Manager, New Business Sales Representative, and more. I’ve managed branches and regions, led service sales efforts, and launched new branches from the ground up.Today, as the Chief Technology Officer at ACE Industries, I’m focused on integrating technology to drive innovation and efficiency across our operations. I believe that embracing new ideas and continuously learning are key to staying ahead in our industry. I also hold four business licenses for our West Coast branches, ensuring we operate smoothly and stay compliant.I’m a hands-on leader who believes in leading by example. Open-minded and always eager to learn, I’m passionate about mentoring others and fostering a culture of collaboration and continuous improvement. What drives me is the opportunity to help our team and organization succeed by leveraging technology and fresh perspectives. Together, I believe we can deliver exceptional value to our clients and achieve great things.Among My Favorite Quotations:"If you wish to be out front, then act as if you were behind." - Lao-Tzu, 6th Century B.C."We are what we repeatedly do. Excellence, then, is not an act, but a habit." - Aristotle"Through endurance we conquer." - Ernest H. Shackleton"Neurosis is the natural by-product of pain avoidance." - C.G. Jung"To give anything less than your best, is to sacrifice the gift." - Steve Prefontaine"Mental toughness is doing the right thing for the team when it’s not the best thing for you." - Bill Belichick"Remember that reputation and integrity are your most valuable assets, and can be lost in a heartbeat." - Charlie Munger“If you can’t swallow your pride, you can’t lead.” – Genghis Khan“You can’t do something you don’t know, if you keep on doing what you know." - F.M. Alexander
Ace Industries
View- Website:
- aceindustries.com
- Employees:
- 321
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Chief Revenue OfficerAce IndustriesPortland, Or, Us
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Chief Technology OfficerAce Industries Aug 2018 - PresentNorcross, Ga, UsAs the CTO, I have overall responsibility for managing IT and network infrastructure, overseeing software development (new and legacy), innovation and idea execution management, and marketing planning and strategy. I also play a critical role in launching new branches, ensuring a smooth and successful launch. My experience and expertise have been instrumental in driving our organization's growth and success.As the CTO of Ace Industries, I have played an instrumental role in driving our organization's technological advancements and success. One of my most significant achievements was overseeing the migration from a 27-year-old enterprise resource planning system to an Oracle NetSuite platform, which has optimized our operations and increased their efficacy. Additionally, I reorganized our IT department to simplify the network architecture and outsource essential maintenance and cybersecurity services. I also implemented a backup and disaster recovery plan, ensuring our data is safe and secure. Another initiative I led was the development of our customer portal, which provides essential customer- or client-related information and data, augmenting our customer experience. I established and managed three new branch offices in Portland, Los Angeles, and Seattle on the West Coast to expand the organization's reach. I also hold business licenses for our organization in California, Oregon, Washington, and Arizona.
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CtoInspectall Jan 2017 - Jul 2018Atlanta, Georgia, UsHelping make inspections and compliance easier.InspectAll gives companies a framework to take inspections, audits, and checklists mobile so they can deliver beautiful, custom reports and analytics to stakeholders and customers. Our customers range from Fortune 500's to independent consultants in industries from Government, Food Service, Safety Management, Quality Management, Industrial Services, and more. -
Branch Manager (Bil,Boi,Por,Spo)Konecranes Aug 2012 - Dec 2016Hyvinkaa, FiManage and supervise all aspects of the service branch to meet the sales and profitability objectives. Ensure operations are providing quality services to customers and adhering to company guidelines.Focus on key account management to ensure proper execution and quality is exceeded. Responsible for start-up and development of the Boise market. Established brick and mortar in 2012. Manage the sales and operations of this new branch. 2015 Sales Growth 34% of PY Oversee, collect, review the key account activity and the contract analysis activities from the Sales Representatives. Play role of mentor to Service Supervisor, New Business Development, and Inspection Manager. Generated sales to achieve over 25% budgeted sales and order requirements the past 5 years (branch more than tripled in size since 2010 w/ average growth of 32% a year).#1 branch rank in NWT the past three years. Branch of the year 2012, 2013 & 2014.Secured NW Territory largest contract (s) w/ two major key account(s) in 2014.Received multiple sales awards over past 5 years including Top New Business & Existing Client Sales (Top Sales Person 2014).Global innovation agent team member. -
New Business DevelopmentKonecranes Mar 2010 - Aug 2012Hyvinkaa, FiStrengthen market position by developing relationships with key accounts utilizing KAM philosophy.Ability to sell value for a broad range of products and services.Ability to relate to people on all levels building credibility. Rejuvenated working environment, centered on team focus with individual responsibility. Received multiple sales awards in District, as well as Region Americas.District CRM Primary User.Selected to present on “Avenues of Entry”, at 2012 Region Americas Annual Sales Meeting. Chosen as 1 of 3 persons in Region Americas to lead Global Innovation Team as Global Agent.
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Director Of TrainingAce Industries 2006 - 2010Norcross, Ga, UsPlay the role of a mentor for mid level management, remote branch coordinators, and administrators. Responsible for the study, formulation and improvement of Enterprise daily operations, manage knowledge and knowledge transfer through development and delivery of various Training Programs for the organization.Develop training manuals and presentations in the following areas: New-hire company policies orientation; OSHA required safety practices; Hoist and crane industry product and components knowledge; Distribution and service procedures involving Enterprise Resource Planning computer system (order generation, purchasing and invoicing); Introduction to rigging product technologies and practices; Comprehensive worker safety. Planned, organized and directed a wide range of training activities for internal personnel as well as company’s clients.Conceptualized and presented through various electronic forms the new overhead crane & hoist inspection and preventive maintenance program. Coordination of all software developer efforts and consequent roll-out of the new system. Designed and implemented an overhead crane operator training program.
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Service ManagerAce Industries 2004 - 2006Norcross, Ga, UsCoordinate service department and customer equipment inspections. Activities consisted of problem determination, project cost estimating and quotations, parts and equipment procurement, resource scheduling and dispatching, emergency response coordination during off hours and weekends.Project managed new crane installations and old equipment modernizations with emphasis on required regulatory compliance.Manage service technicians and branch administrators.Responsible for annual employee reviews, incentive packages, and department service goals.Reached highest invoicing year in the history of the branch: 2005 2.8 million.
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Project ManagerMidstate Security Company 2001 - 2004Wyoming, Michigan, UsResponsible for branch budget and branch personnel; to include annual review and recompense.Manage, plan and execute all branch projects habitually on time and under or at the budget.Schedule, dispatch, parts procurement, quoting, invoicing, communication with clients.Gross projects for an annual typically exceeded 1.2 million.
John Dowd Skills
John Dowd Education Details
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Walsh CollegeGeneral -
Georgia State UniversityTax And Auditing
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Epicodus [Programming Training School]C# And .Net
Frequently Asked Questions about John Dowd
What company does John Dowd work for?
John Dowd works for Ace Industries
What is John Dowd's role at the current company?
John Dowd's current role is Chief Revenue Officer.
What is John Dowd's email address?
John Dowd's email address is jo****@****nes.com
What is John Dowd's direct phone number?
John Dowd's direct phone number is +150374*****
What schools did John Dowd attend?
John Dowd attended Walsh College, Georgia State University, Epicodus [Programming Training School].
What are some of John Dowd's interests?
John Dowd has interest in Children, Environment, Science And Technology, Human Rights, Arts And Culture, Health.
What skills is John Dowd known for?
John Dowd has skills like Key Account Management, Project Management, Training And Development, Accounting, New Business Development, Crm, Predictive Maintenance, Overhead Cranes, Maintenance Inspections, Safety, Training, Team Building.
Who are John Dowd's colleagues?
John Dowd's colleagues are Anthony Johnson, Eric Pointel, Mike Lucero, Bill Bippy, Eric Miniard, Honey Singh, David Suggs.
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