John Dowling Email & Phone Number

As a Marine veteran, I am skilled at adapting, improving, and overcoming obstacles to deliver results. My expertise in process improvement strategies has led to enhanced customer experiences by eliminating inefficiencies, resulting in maximum customer satisfaction and increased productivity. As a successful executive, I have hands-on experience managing numerous agricultural and construction equipment dealerships from the manufacturer (OEM) and dealer side. I have had the privilege of working with reputable brands such as John Deere Construction, John Deere Engines, Case Construction, Case IH, Kubota, Kubota Engines, New Holland, Gradall, Wirtgen Group, Pettibone, Kawasaki, and others, which has further enriched my industry knowledge and connections. My skill set extends to setting objectives, budgets, and KPIs, and developing SOPs to lead teams effectively. I am a strong advocate of driving team performance through accountability, mentoring, coaching, empowering, and training team members to be their best. My focus on building great teams and exceeding customer expectations has consistently driven profit and contributed to the success of the companies I have worked with.

Listed skills include Operations Management, Warranty, Parts, Customer Satisfaction, and 17 others.