John Dowling

John Dowling Email and Phone Number

Author and Speaker and Consultant @ Service by the Boxes
Brenham, TX, US
John Dowling's Location
Brenham, Texas, United States, United States
About John Dowling

As a Marine veteran, I am skilled at adapting, improving, and overcoming obstacles to deliver results. My expertise in process improvement strategies has led to enhanced customer experiences by eliminating inefficiencies, resulting in maximum customer satisfaction and increased productivity. As a successful executive, I have hands-on experience managing numerous agricultural and construction equipment dealerships from the manufacturer (OEM) and dealer side. I have had the privilege of working with reputable brands such as John Deere Construction, John Deere Engines, Case Construction, Case IH, Kubota, Kubota Engines, New Holland, Gradall, Wirtgen Group, Pettibone, Kawasaki, and others, which has further enriched my industry knowledge and connections. My skill set extends to setting objectives, budgets, and KPIs, and developing SOPs to lead teams effectively. I am a strong advocate of driving team performance through accountability, mentoring, coaching, empowering, and training team members to be their best. My focus on building great teams and exceeding customer expectations has consistently driven profit and contributed to the success of the companies I have worked with.

John Dowling's Current Company Details
Service by the Boxes

Service By The Boxes

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Author and Speaker and Consultant
Brenham, TX, US
John Dowling Work Experience Details
  • Service By The Boxes
    Author And Speaker And Consultant
    Service By The Boxes
    Brenham, Tx, Us
  • Jordan Sitter Associates
    Director Of Dealer Account Management
    Jordan Sitter Associates Feb 2024 - Present
    San Antonio, Texas, Us
  • Jordan Sitter Associates
    Director, Product Support Recruiting
    Jordan Sitter Associates Mar 2023 - Feb 2024
    San Antonio, Texas, Us
  • Jordan Sitter Associates
    Senior Product Support Recruiter
    Jordan Sitter Associates Aug 2022 - Mar 2023
    San Antonio, Texas, Us
  • National Marine Corps Business Network (501)(C)(3)
    Recruiter
    National Marine Corps Business Network (501)(C)(3) Aug 2022 - Present
    Folsom, California, Us
  • Iron Bill Group
    Founder
    Iron Bill Group Jan 2022 - Present
    As I meet with small to medium sized business owners they always talk about all the hours they work and how they need more revenue. I help business owners work less hours and make more money by impowering them to work on their business not in their business.
  • Wctractor
    Director Of Product Support
    Wctractor Apr 2015 - Mar 2021
    Brenham, Texas, Us
    As member of the Executive Leadership Team, responsible for advising the owner on M&A, development and promotion of senior management, vendor relations, legal, and financial planning, and reporting. Led the Service Operations (90+ Employees) and Parts Operations (30+ Employees) for nine locations. Developed Parts and Service Manager’s Scorecard (Business Ratios and KPIs) Management.
  • Cnh
    Manager Of Field Service Operations
    Cnh Jul 2011 - Mar 2015
    Managed 29 Case IH dealerships in Texas and Oklahoma and worked with Dealer Development and Territory Sales Manager to develop action plans (metrics, KPIs, dashboards) for dealers who were lacking or not satisfying the Sales and Service Dealer Agreement. Held Yearly Service Manager/Product Update Meetings: presented product update material, discussed best in class practices with Service Manager on how to manage and grow a service department, discussed and addressed roadblocks/issues facing service managers. Managed training for all technicians in the territory (estimated 130 techs), met with Service Managers to ensure all required tech training for certification was completed and scheduled in state manufacture tech training to better service the dealers.
  • Asco Equipment (Fka Hi-Way Equipment)
    Branch Manager
    Asco Equipment (Fka Hi-Way Equipment) Jun 2011 - Jul 2011
  • Asco Equipment (Fka Hi-Way Equipment)
    Service Manager
    Asco Equipment (Fka Hi-Way Equipment) Sep 2005 - May 2011
  • Asco Equipment (Fka Hi-Way Equipment)
    Field Service Technician
    Asco Equipment (Fka Hi-Way Equipment) Feb 2004 - Aug 2005
  • Doggett Construction Equipment (Fka Rush Equipment Center)
    Field Service Technician
    Doggett Construction Equipment (Fka Rush Equipment Center) Jul 1998 - Jan 2004
  • United States Marine Corps
    Heavy Equipment Mechanic, Sergeant
    United States Marine Corps Jun 1994 - Jun 1998
    Washington, Dc, Us

John Dowling Skills

Operations Management Warranty Parts Customer Satisfaction Customer Service Vehicles Heavy Equipment Continuous Improvement Dealer Management Team Building Negotiation Purchasing Profit Public Speaking Fleet Management New Business Development Dealers Kaizen Machinery Management Strategic Planning

John Dowling Education Details

  • University Of North Texas
    University Of North Texas
    Bachelor'S Degree
  • Blinn College
    Blinn College
    History
  • Faith Bible Institute
    Faith Bible Institute
    Biblical Studies

Frequently Asked Questions about John Dowling

What company does John Dowling work for?

John Dowling works for Service By The Boxes

What is John Dowling's role at the current company?

John Dowling's current role is Author and Speaker and Consultant.

What schools did John Dowling attend?

John Dowling attended University Of North Texas, Blinn College, Faith Bible Institute.

What are some of John Dowling's interests?

John Dowling has interest in Standing For America, Emarinepx, Llc, Sheplers, Kbtx Media, The Stuttering Association For The Young, John Calvin Daily, Colonel Littleton Ltd, Fire Station, Tozer A Man Of God.

What skills is John Dowling known for?

John Dowling has skills like Operations Management, Warranty, Parts, Customer Satisfaction, Customer Service, Vehicles, Heavy Equipment, Continuous Improvement, Dealer Management, Team Building, Negotiation, Purchasing.

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