John Dowling Email and Phone Number
As a Marine veteran, I am skilled at adapting, improving, and overcoming obstacles to deliver results. My expertise in process improvement strategies has led to enhanced customer experiences by eliminating inefficiencies, resulting in maximum customer satisfaction and increased productivity. As a successful executive, I have hands-on experience managing numerous agricultural and construction equipment dealerships from the manufacturer (OEM) and dealer side. I have had the privilege of working with reputable brands such as John Deere Construction, John Deere Engines, Case Construction, Case IH, Kubota, Kubota Engines, New Holland, Gradall, Wirtgen Group, Pettibone, Kawasaki, and others, which has further enriched my industry knowledge and connections. My skill set extends to setting objectives, budgets, and KPIs, and developing SOPs to lead teams effectively. I am a strong advocate of driving team performance through accountability, mentoring, coaching, empowering, and training team members to be their best. My focus on building great teams and exceeding customer expectations has consistently driven profit and contributed to the success of the companies I have worked with.
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Author And Speaker And ConsultantService By The BoxesBrenham, Tx, Us -
Director Of Dealer Account ManagementJordan Sitter Associates Feb 2024 - PresentSan Antonio, Texas, Us -
Director, Product Support RecruitingJordan Sitter Associates Mar 2023 - Feb 2024San Antonio, Texas, Us -
Senior Product Support RecruiterJordan Sitter Associates Aug 2022 - Mar 2023San Antonio, Texas, Us -
RecruiterNational Marine Corps Business Network (501)(C)(3) Aug 2022 - PresentFolsom, California, Us -
FounderIron Bill Group Jan 2022 - PresentAs I meet with small to medium sized business owners they always talk about all the hours they work and how they need more revenue. I help business owners work less hours and make more money by impowering them to work on their business not in their business.
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Director Of Product SupportWctractor Apr 2015 - Mar 2021Brenham, Texas, UsAs member of the Executive Leadership Team, responsible for advising the owner on M&A, development and promotion of senior management, vendor relations, legal, and financial planning, and reporting. Led the Service Operations (90+ Employees) and Parts Operations (30+ Employees) for nine locations. Developed Parts and Service Manager’s Scorecard (Business Ratios and KPIs) Management. -
Manager Of Field Service OperationsCnh Jul 2011 - Mar 2015Managed 29 Case IH dealerships in Texas and Oklahoma and worked with Dealer Development and Territory Sales Manager to develop action plans (metrics, KPIs, dashboards) for dealers who were lacking or not satisfying the Sales and Service Dealer Agreement. Held Yearly Service Manager/Product Update Meetings: presented product update material, discussed best in class practices with Service Manager on how to manage and grow a service department, discussed and addressed roadblocks/issues facing service managers. Managed training for all technicians in the territory (estimated 130 techs), met with Service Managers to ensure all required tech training for certification was completed and scheduled in state manufacture tech training to better service the dealers. -
Branch ManagerAsco Equipment (Fka Hi-Way Equipment) Jun 2011 - Jul 2011
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Service ManagerAsco Equipment (Fka Hi-Way Equipment) Sep 2005 - May 2011
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Field Service TechnicianAsco Equipment (Fka Hi-Way Equipment) Feb 2004 - Aug 2005
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Field Service TechnicianDoggett Construction Equipment (Fka Rush Equipment Center) Jul 1998 - Jan 2004
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Heavy Equipment Mechanic, SergeantUnited States Marine Corps Jun 1994 - Jun 1998Washington, Dc, Us
John Dowling Skills
John Dowling Education Details
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University Of North TexasBachelor'S Degree -
Blinn CollegeHistory -
Faith Bible InstituteBiblical Studies
Frequently Asked Questions about John Dowling
What company does John Dowling work for?
John Dowling works for Service By The Boxes
What is John Dowling's role at the current company?
John Dowling's current role is Author and Speaker and Consultant.
What schools did John Dowling attend?
John Dowling attended University Of North Texas, Blinn College, Faith Bible Institute.
What are some of John Dowling's interests?
John Dowling has interest in Standing For America, Emarinepx, Llc, Sheplers, Kbtx Media, The Stuttering Association For The Young, John Calvin Daily, Colonel Littleton Ltd, Fire Station, Tozer A Man Of God.
What skills is John Dowling known for?
John Dowling has skills like Operations Management, Warranty, Parts, Customer Satisfaction, Customer Service, Vehicles, Heavy Equipment, Continuous Improvement, Dealer Management, Team Building, Negotiation, Purchasing.
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