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John Downing is listed as Relationship Manager at Canadian Western Bank - Trust Services at CWB Trust Services, based in Vancouver, British Columbia, Canada. AeroLeads shows a work email signal at cwt.ca and a matched LinkedIn profile for John Downing.
John Downing previously worked as Relationship Manager at Cwb Trust Services and Team Lead, Client Services at Canadian Western Trust. John Downing holds Bachelor Of Arts (B.A.), Management Science And Information Systems Studies from Trinity College, Dublin.
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Finance professional with prior experience in the IT and retail sectors. Currently employed as a Relationship Manager at Canadian Western Bank Trust Services, a leading provider of trust and custody solutions to both corporate and individual clients.Broad knowledge of registered accounts and investment products including securities, mutual funds, and investor mortgages. Detail-oriented problem solver with strong numerical aptitude. Active and empathetic listener with excellent communication skills, both written and verbal. Able to see the bigger picture and keen to explore processes with the goal of working smarter.
Listed skills include Relationship Management, Conflict Resolution, Problem Solving, Supervisory Skills, and 23 others.
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Vancouver, British Columbia, Canada
Building and maintaining strong partnerships with high-value clients.Learning about the requirements and strategic objectives of our client partners to try to enhance our offerings and better service these relationships.Handling escalated issues and other service requests as required.
Handling escalated calls and resolving complaints. Investigating, researching, and making recommendations concerning complex cases.Monitoring quality of communication and providing coaching and training to help ensure client service standards are adhered to within a contact center environment. Revised case handling and call evaluation processes with this.
Provided efficient and friendly service to agents, individual clients, and other stakeholders. Assigned the responsibility of handling all inquiries received through our general mailbox.Investigated client issues, documented cases when necessary, and worked closely with other groups to ensure timely resolutions.
Applied investment and RRSP loan proceeds to self-directed accounts. Worked to overcome procedural challenges with an external partner, thereby helping to foster a strong business relationship.Processed representative changes and set up new dealerships and advisors on our system. Communicated registration changes to mutual fund companies, investigated and.
Administered daily activity on three equity mutual funds. Communicated with fund managers, processed security trades and shareholder transactions as required.Handled money movements, performed asset and cash reconciliations between company records and those of the funds’ custodians.
Dublin, Ireland
Hired without industry experience to bring an external perspective to the leading independent bookmaker in Ireland. Completed an intensive training program to learn about the business from the ground up.Managed individual retail units, performed all staff roles. Struck and paid out bets, settled dockets promptly and accurately. Oversaw shop security.
Dublin, Ireland
Developed and tested SQL queries and C++ applications to access, manipulate and report sales data held on SQL Server databases. Interacted with customers via telephone and e-mail and operated within team environment to respond to inquiries in a timely manner.Worked to upgrade a legacy-based engineering and inventory system. Documented business requirements.
Disciplines studied include Statistics, Finance, Mathematics, Economics, Information Management, Systems Design and Development, Market.
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John Downing works for CWB Trust Services.
John Downing is listed as Relationship Manager at Canadian Western Bank - Trust Services at CWB Trust Services.
AeroLeads has found 1 work email signal at @cwt.ca for John Downing at CWB Trust Services.
John Downing is based in Vancouver, British Columbia, Canada while working with CWB Trust Services.
John Downing has worked for Cwb Trust Services, Canadian Western Trust, Sei, Boylesports, and Eds Group.
You can use AeroLeads to view verified contact signals for John Downing at CWB Trust Services, including work email, phone, and LinkedIn data when available.
John Downing holds Bachelor Of Arts (B.A.), Management Science And Information Systems Studies from Trinity College, Dublin.
John Downing is listed with skills including Relationship Management, Conflict Resolution, Problem Solving, Supervisory Skills, Employee Training, Process Improvement, Registered Accounts, and Mutual Funds.
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