John Dsouza

John Dsouza Email and Phone Number

Principal Architect at Infogain @ Infogain
los gatos, california, united states
John Dsouza's Location
Bengaluru, Karnataka, India, India
John Dsouza's Contact Details

John Dsouza work email

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About John Dsouza

I have 23 years of experience in IT with the last 7 years focused on AI and automation. My experience in AI spans over multiple use cases for IT and business using various techniques including time series forecasting, recommendation, causality, process mining, NLP & NLU. I began my career as a software developer and then specialized in Master Data Management (MDM) for various data domains. This gave me exposure to Data Governance, Data Quality, Metadata management and Data warehousing. I progressed into an Enterprise Architect role serving multiple large accounts with solutions focused on technology innovations and problem solving along with solutions for RFPs. In the last year I have lead projects related to Data Governance, Data Strategy and building Gen AI solutions for the Hospitality Industry.I am currently seeking leadership opportunities in solutioning and engineering of AI solutions.

John Dsouza's Current Company Details
Infogain

Infogain

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Principal Architect at Infogain
los gatos, california, united states
Website:
infogain.com
Employees:
3724
John Dsouza Work Experience Details
  • Infogain
    Principal Architect
    Infogain Dec 2022 - Present
    Bangalore Urban, Karnataka, India
    Role : Principal ArchitectProject - Hospitality Co-PilotDescription: Lead the team in building a Gen AI based Hotel booking co-pilot to engage with end users in a human centric way by understanding their travel and holiday requirements in a holistic way before making recommendations on possible holiday destinations. The key differentiators were the ability to make the conversation humane and natural, handling of partial information provided by users, validation of the user responses and context preserving conversation.Role : Principal ArchitectProject – Building AI based solution using LLMs and OpenAI for automating data management tasks in the due diligence, analysis, development, and testing phases of data management programs. Role : Principal ArchitectProject: Data Strategy definition - Data platform architecture and Data GovernanceDescription – Building the data strategy for the customer which includes defining the architecture for a data platform and data governance approach for the enterprise. The proposed data platform architecture is based on cloud technologies which addresses next-generation functional capabilities for data integration, data warehousing, data cataloguing, Master data management, metadata management, OLAP data modelling and non-functional needs for scalability, performance, availability, security and extensibility. Customer: Manufacturer of Solar panels
  • Wipro
    Ai Engineering Manager
    Wipro Apr 2020 - Dec 2023
    Bengaluru, Karnataka, India
    Role Engineering Head for AI Based Solutions (April 2020 -Till Date)• AI for Resilient Operations - Leading the Build of AI solutions to provide resilient operations to IT and Industrial operations. The solution leverages Deep learning based time series forecasting, causal analysis, co-relation techniques and what-if analysis to equip SREs with AI Enabled full stack observability. The Solution integrates with automation solutions to delivery preventive remediations that help improve system MTTF and MTTR. The solution is effective in both IT and OT scenarios.• Digital Cloud Assistant (DCA) – A Cloud Application for Cloud Operations, built on AWS, Azure and Service Now to help IT and business teams effectively manage cloud usage. Inefficiency in managing cloud leads to spend leakages that reverse the benefits. DCA provides assistant in Day1 and Day2 operations such as provisioning, configuration, answering user queries, offering solution recommends and sizing for App use cases, etc. DCA also collaborates with Human Experts for new scenarios and imbibes the learning from the interactions using process mining and NLP.
  • Wipro Technologies
    Lead Solutions Architect
    Wipro Technologies Dec 2014 - Mar 2020
    Bengaluru Area, India
    Role: Technology Leader for AI Solutions -Manufacturing and Technology Domain (Sept 2016 – April 2018)• Evangelizing the applicability of AI in industry, specifically in the manufacturing sector. • Detailed analysis of customer scenarios – AI Use cases, benefit, benefit realization model, data scenario (quality, availability, volume, relevance, sufficiency, etc.)• Parts Information Extraction from Engineering Drawings using OCR Techniques (Instrumentation Manufacturer)• AI based solution for the Material search and de-duplication of material data (Chemical manufacturer US)• Led implementation of AI based solutions for HR Services (Large Network Equipment Manufacturer Europe) : To help employees with policies and status related to post employment and retirement benefits.Role: Enterprise Architect for Cluster of Accounts (April 2014 – Oct 2016)Architecture Oversight: Lead Architect providing solutions and leading a team of architects.  Enterprise Architecture Governance : Worked on the mapping of organizations business architecture, application and integration and presenting a live dashboard to support customer Enterprise Architectures teams with clear understanding of dependencies between the Idea to Product, Market to Order, Order to Cash and After Market processes and so as to enable strategic decision making in the IT transformation journey. Customer : Large Health care equipment manufacturer Delivery Support: Defined, Reviewed and Implemented various Solution Architectures for programs. Also, lead the solution support and root cause analysis in major incidents, helping projects with solutions for NFR Customers : Industrial Electrical Equipment Manufacturer Europe IT consulting: Built business cases, defined solution architectures for large RFPs, Application portfolio rationalization due diligence and support for AMS deal pursuits. Customers : Electrical Equipment Manufacturer Europe, Infrastructure services company AU
  • Wipro Technologies
    Sr Architect
    Wipro Technologies Jul 2012 - Dec 2014
    Bangalore
    Aftermarket Command Center Rollout - A plant equipment manufacturer was making an entry into the service business for maintaining plants. The entire plant process had to be mapped out in order to capture events of failure and alert the failure event to EAM systems that would trigger work orders, commission staff to assess failure, secure work order tools, etc. As part of this program my role was to define the information architecture so that new plant setup would be a seamless exercise. Defined the solutions to harmonize items, spares data, supplier information, etc. so that there would be consistency of data standards and smooth flow of data between EAM systems, customer systems and the analytics solution. CRM Consolidation for Unified Market to Order (Large Equipment Manufacturer in NL) – The program involved consolidation of multiple enterprise CRM systems into SalesForce.com. I lead the information architecture track in the due diligence phase, mapped the information landscape of existing CRM systems in terms of process & data disparity, data quality, target architecture, etc. to carve out the consolidation strategy. Data had to be harmonized, to secure a seamless data solution. The overall objective was to make the latest, authentic customer data available to the sales workforce on the target CRM system.MDM for ERP consolidation (Large Chemical Manufacturer in SA) – The customer has an existing implementation of MDM however they were still experiencing significant Master data quality issues that were causing spend leakage, end user dissatisfaction, inconsistent data between the transaction systems, etc. I led the business & technical consulting engagement starting with due diligence of impacted business processes, current data governance, Information architecture and underlying technology used for MDM, finally to define the Target Architecture
  • Wipro Technology
    Technical Consultant
    Wipro Technology Nov 2004 - Jul 2012
    Bangalore
    MDM for SRM (Tier 1 automotive part manufacturer US): As part of the Enterprise Supplier Relationship Management implementation, I lead a team to define the information architecture. Pursued the target architecture right from working with business leaders to reconcile the definition of Master data entities, assessed Data quality, mapped data governance processes and baselined the current maturity of Enterprise MDM. Defined end state architecture and architecture roadmap starting with consolidation style architecture and defined how the solution would evolved into a centralized mechanism of managing master(supplier and material) data. Product catalog consolidation and Supplier integration (Large Retailer in Europe) : Worked on the implementation of Product data Management solution and integration with Oracle Retail.Price and promotion intelligence (Retailer in UK) : Lead the implementation of a Data Mart solution to capture price and promotion information of competition and provide intelligence to business decision makers on how to adjust daily online catalog prices of products.Product data synchronization with Retailers (Large Consumer item manufacturer US): Worked on the Due Diligence of enterprise Product data portfolio and defined the consolidation solution into an Enterprise Product Information Management solution. Performed detailed MDM maturity assessment and product evaluations to define the target architecture technical architectureImplementation of PIM & GDS Solution for one of the Largest Retailers in the US
  • Symphony Service
    Sr Software Engineer
    Symphony Service Oct 2003 - Oct 2004
    Bengaluru Area, India
    I worked at Symphony Services as a Product implementation consultant. Implementing Solution is Product Information Management and Global Data Synchronization using 'Trigo' which was bought up by IBM. My Experience here taught me the art of consulting. How to fit a new product into a diverse and complex enterprise landscape, how to align the product model to the needs of the customer while still preserving the best practices prescribed by industry.My Core Experience here was in requirements gathering, designing, data modelling, application building, integration, report building, app security configuration and other parts of the software dev cycle related to the solution implementation
  • Blue Star Infotech
    Sr Software Engineer
    Blue Star Infotech Mar 1999 - Sep 2003
    Mumbai Area, India
    Worked here as a Software Engineer and progressed as a Sr. S/w engineer. My Core experience at Blue Star Infotech entailed development of various 2-Tier and 3-Tier solutions for various customer in technologies such as VC++, VB, Java, J2EE and Oracle. The wide variety of project I was exposed here gave me the foundation and grounding in the IT industry. I learn to be passionate about IT technology and continually invest in learning new technology while critically examining the drawbacks of established way.

Frequently Asked Questions about John Dsouza

What company does John Dsouza work for?

John Dsouza works for Infogain

What is John Dsouza's role at the current company?

John Dsouza's current role is Principal Architect at Infogain.

What is John Dsouza's email address?

John Dsouza's email address is jo****@****hoo.com

What schools did John Dsouza attend?

John Dsouza attended Birla Institute Of Technology And Science, Pilani, Indian Institute Of Technology, Bombay, Indian Institute Of Technology, Bombay, Indian Institute Of Technology, Bombay, St. Xavier's College.

Who are John Dsouza's colleagues?

John Dsouza's colleagues are Aditya Kumar, Ayushi Choudhary, Shobhit Saxena, Sandhya Shetty, Sunita Chavan, Laurence Glick, Jyothi A.

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