John Duggan Email and Phone Number
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John Duggan personal email
John Duggan is a Senior Technical Support Engineer at West Pharmaceutical at West Pharmaceutical. He possess expertise in networking, active directory, troubleshooting, technical support, windows 7 and 11 more skills.
West Pharmaceutical
View- Employees:
- 130
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Senior Techinal Support EngineerWest Pharmaceutical Jan 2018 - PresentWaterford, Munster, Ireland
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It Support EngineerUnum Sep 2013 - Jan 2018CarlowResponsibilities • Responsible for providing to IT Support staff in Unum Ireland siteResults and Contributions• Maintain audio visual equipment and perform sound tests for Global Quarterly meetings• Images and deploys PCs, Apple Hardware and peripherals• Weekly maintenance of backup on Servers.• Performed refresh of 64 Dell Laptop's from 32bit to 64bit Windows 7 Operating system• Uses TSRM for ticket intake and management• Continually able to repair servers, desktops and printers.• Upgrade of printers to swipe card cloud based solution with follow me printing. • Project managed the rebuilding of the third to be reconfigured with fifty eight more desks -
Secuirty AdministartorIbm Aug 2012 - Aug 2013IrelandOur department was responsible for maintaining computer security for our client, Sunlife Financials, worldwide.As part of the Mainframe team, I was responsible for processed termination/suspension requests and new hire requestsfor the company. These roles involved ensuring that users had access to the platforms required for them to do their job.I also did IBM mainframe systems where security is governed with CA-ACF2. My team is was also responsible for handling security related queries via email & phone and we ensured a 24 hour turnover for all requests (telephone queries are handled immediately). -
It SupportLancaster Laboratories Aug 2011 - Mar 2012WaterfordDuties carried out:· To maintain the desktops in Lancaster Laboratories· To manage user accounts in active directory and setup new user accounts, the setting up and configuration of new computers within the laboratories.· Daily maintenance of backup on servers.· To perform helpdesk calls to a satisfactory conclusion. -
Network CoordinatorFerrero Cork Jun 2010 - Jul 2011Cork· To maintain the network infrastructure in a Vwmare virtual server environment· To liaise with Ferrero group about group issues.· To manage user accounts in active directory and setup new user accounts, the setting up and configuration of new computers within the plant.· Setting blackberry’s on the Blackberry Enterprise Server and to service the blackberry and the ip phones.· Daily maintenance of backup on servers.· To provide out of hours support by dialing in using cicso vpn.
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First Level It SupportVodafone Dec 2009 - Jun 2010Waterford· Involved performing trouble shooting of issues with provider broadband and also the amendment of phone lines problems for Vodafone Ireland
John Duggan Skills
John Duggan Education Details
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Waterford Institute Of TechnologyComputer Engineering -
Waterford Institute Of Technology2.1
Frequently Asked Questions about John Duggan
What company does John Duggan work for?
John Duggan works for West Pharmaceutical
What is John Duggan's role at the current company?
John Duggan's current role is Senior Technical Support Engineer at West Pharmaceutical.
What is John Duggan's email address?
John Duggan's email address is jd****@****num.com
What schools did John Duggan attend?
John Duggan attended Waterford Institute Of Technology, Waterford Institute Of Technology, Waterford Institute Of Technology.
What skills is John Duggan known for?
John Duggan has skills like Networking, Active Directory, Troubleshooting, Technical Support, Windows 7, Help Desk Support, Servers, Vpn, Security, Infrastructure, Windows Server, Blackberry Enterprise Server.
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