John Duque Email and Phone Number
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Dynamic, versatile leader with experience in management and development, academic support, and administrative services. Strong skills in researching and referencing institutional and external policies to ensure quality assurance and compliance. Recognized for collaborating with faculty, administration, and staff to deliver excellence. Experienced with carefully calculating financial matters and meticulously validating the information's accuracy.
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Financial Aid ManagerPalm Beach State CollegeWest Palm Beach, Fl, Us
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Financial Aid Reviewer, Advisor, Military Benefits SpecialistKeiser University Flagship Oct 2019 - PresentWest Palm Beach, Florida Area-Helping students and parents with financial aid needs. -Reviewing financial aid files before submitting them for final approval to our central processing office.-Place outbound calls to students regarding essentials to complete and answer external/internal inbound calls to help with any questions, concerns, and inquiries.-Address any concerns or issues with the financial aid officers and provide guidance to resolve matters, especially complex cases.-Routinely reporting to the Office of the Chancellor (OOC) regarding financial aid scheduled to be approved by CPO. -Scheduling military education benefits for qualified veteran students and sending them funding plans for review.-Resolving any issues with aid scheduled for students such as correcting dollar amounts eligible, dates, and fund source type. -
Office Of The ChancellorKeiser University Aug 2014 - Oct 2019Fort Lauderdale, Fl-Audited and reviewed financial aid files for fifteen statewide campuses.-Ensured that files were within regulatory compliance, identified and communicated with various campus financial aid offices regarding issues found, and provided them recommended solutions.-Referenced Department of Education regulations and institutional policies regarding students’ aid eligibility in the event a campus challenges issues identified, or before confirming a problem exists.-Approved financial aid funds such as Federal Title IV, Florida state grants, and scholarships once financial aid accounts met criteria.-Routinely reported to management the financial aid approved accounts via excel spreadsheet. -
Financial Aid AdvisorAnthem Education Group Feb 2014 - Aug 2014Fort Lauderdale, FlConsulting with new and re-enrolling students about their Financial Aid eligibility, determining the essentials for students to complete during their FA process, provide eligibility information and comparing against their education costs, and resolving any unusual circumstances with students. In addition, it is my responsibility to effectively communicate with students about how their financial aid process will pay for their tuition, what their obligations are after graduation, and encourage them to pay down on their debt while in school. -
Student Operations ManagerKaplan University Jan 2008 - Nov 2013Fort Lauderdale, FlProject Management, Process Improvement, Technologies consulting, Reporting management, statistics. -
Financial Aid Officer - Team LeadKaplan University Mar 2005 - Jan 2008Team Leader for FA.
John Duque Skills
John Duque Education Details
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Office Management And Supervision
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Coral Springs HighHigh School
Frequently Asked Questions about John Duque
What company does John Duque work for?
John Duque works for Palm Beach State College
What is John Duque's role at the current company?
John Duque's current role is Financial Aid Manager.
What is John Duque's email address?
John Duque's email address is jd****@****lan.edu
What is John Duque's direct phone number?
John Duque's direct phone number is +195477*****
What schools did John Duque attend?
John Duque attended Palm Beach State College, Coral Springs High.
What are some of John Duque's interests?
John Duque has interest in Wellness, Soccer, Health, Children, Cooking, Education, Playing Tennis, Fitness, Science And Technology, Going To Movies.
What skills is John Duque known for?
John Duque has skills like Finance, Enrollment Management, Staff Development, Admissions, Student Financial Aid, Higher Education, Campus, Adult Education, Student Affairs, Customer Service, Project Management, Management.
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