John Durkin Email and Phone Number
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Accomplished leader with over 10 years’ experience in Infrastructure supply chain management for a fortune 100 company. Proven track record for creating a high performance environment amongst cross functional team through strong people management skills. Particular expertise in strategic IT sourcing and IT service delivery management for technologies such as workstation, server, network, and software for nationwide user base. Diverse blend of business acumen and technology background that helps align technology with business priorities resulting in increased stakeholder loyalty and enhanced shareholder value.Specialties: Relationships, IT Procurement, Financial management, ITIL Service Management, IT Project Management.
The Options Clearing Corporation (Occ)
View- Website:
- theocc.com
- Employees:
- 2572
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Principal - Category ManagerThe Options Clearing Corporation (Occ)Schaumburg, Il, Us
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Hardware Asset ManagerAbbott Mar 2021 - Present -
Director - Vendor ManagementCdk Global Sep 2017 - Mar 2021Hoffman EstatesResponsible for CDK Global's vendor management strategy. -
Associate DirectorShire Jul 2016 - Mar 2021Bannockburn, IlVendor relationship manager for large enterprise vendors such as Xerox, HCL, IBM, and Dell. Manage spend, identify risks, producing monthly metrics, and developed optimization opportunities. Single point of contact between vendor and business stakeholders. -
Sr. Manager - It Supplier GovernanceBaxalta, Inc. Apr 2014 - Jul 2016Vernon HillsImplement IT supplier governance program at Baxter International our strategic and core suppliers. Identify the key performance indicators with corresponding SLAs where applicable and measure supplier performance to those. -
Slm ManagerAllstate Insurance Company Dec 2012 - Apr 2014Northbrook, IlService level management reporting for Infrastructure services with defined SLA for a select group of IS services. Current role is to mature the reporting and align with industry best practices and expand the number of IS services that are being reported on.
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Service Delivery ManagerSchawk Oct 2011 - Dec 2012ChicagoManaged infrastructure services help desk responsible for IT services and support for user base of 3,500 worldwide employees. Personal responsibilities include overall accountability for the delivery of IT services, Incident, problem and change management processes, and manage premier vendor relationships. Represented services portfolio to business partners and gathered user feedback that would drive service improvement opportunities using project management methodology. -
It Service ManagerAllstate Apr 2010 - Oct 2011Managed end-to-end supply chain for the workstation, mobile, storage, and network platforms that consist of over 100 IT services for user base of over 33K. Personal responsibilities include producing service metrics with key performance indicators that would enable strategic initiative dialogue with senior leadership resulting in lowering total cost of ownership on technology and increased efficiencies in service delivery. Represented total portfolio of services to the business and incorporated feedback into supply chain for an improved user experience. Aligned with architecture on technology roadmaps that would impact service delivery and implement communication plans to a nationwide user base. -
Manager, It Project ManagersAllstate Insurance Company Feb 2007 - Apr 2010Manager, IT Project Management 2007 to 2010Managed a $10 million annual operating budget and a staff of 17 responsible for providing project management and PMO services to the corporate Infrastructure Group, a 1,100 person organization, utilizing the IPECC methodology with a goal of meeting all on-time delivery within budget and assuring close alignment between business requirements and technology initiatives and priorities. Management accountabilities included resource allocation, work prioritization, staff development, project escalations, work intake process, and management of offshore resource pool.
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It Strategic Sourcing ManagerAllstate Mar 1999 - Feb 2007Manager, IT Strategic Sourcing 1996 to 2007Managed a $17M annual operating budget and staff of 15 responsible for lifecycle management of all IT assets for a $500M IT spend. Led team in developing strategic IT sourcing roadmap for all platforms that led to annual savings of $5M. Responsible for all hardware and software vendor transactions with strong working knowledge of contract negotiations, statements of work, supply chain management, vendor management, disposal, and invoicing. Primary point of contact for IT vendors and users with strong focus on increasing value added supply chain by lowering total cost of ownership and increasing service levels.
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Account ExecutiveDataflex Corporation Jan 1993 - Jan 1996Top nationwide Account Executive for value added IT reseller by producing over $25M in annual sales on fortune 100 account. Build and maintain key client relationships in order to bring strategic solutions to IT needs that support business objectives. Consistently exceeded sales targets and top revenue account executive four straight years.Managed account team of 4 and streamlined distribution process to increase gross profit and reduce SLA.
John Durkin Skills
John Durkin Education Details
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Business Administration -
Business Administration And Management, General
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Economics -
Economics
Frequently Asked Questions about John Durkin
What company does John Durkin work for?
John Durkin works for The Options Clearing Corporation (Occ)
What is John Durkin's role at the current company?
John Durkin's current role is Principal - Category Manager.
What is John Durkin's email address?
John Durkin's email address is jo****@****awk.com
What is John Durkin's direct phone number?
John Durkin's direct phone number is +184737*****
What schools did John Durkin attend?
John Durkin attended Lake Forest Graduate School Of Management, Lake Forest Graduate School Of Management, Syracuse University, Syracuse University.
What skills is John Durkin known for?
John Durkin has skills like Vendor Management, Itil, It Service Management, Process Improvement, Management, Project Management, Cross Functional Team Leadership, It Management, Strategy, Leadership, Service Delivery, Pmo.
Who are John Durkin's colleagues?
John Durkin's colleagues are Nicole Jakubowski, Jose Alfaro, Jackie Ferrett, Amy Truong, Surya Merala, Himavarsha Julakanti, Selam Yeshitila, Mba.
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John Durkin
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John Durkin
United States2colostate.edu, careerleadershipcollective.com -
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