John Aubin Email & Phone Number

Rhode Island, United States

Brighton, Massachusetts

Member of a service and support team for an FDA approved integrated hematology instrument, which combined a digital image-based cell locator, classifier, and counter with its own slide maker and stainer. • Provided analyzer support and service via phone, remote troubleshooting, or travel to a diverse population of users: hematologists, engineers, and suppliers, to minimize downtime.• Installation and troubleshooting of a complex software suite across Mac, PC, and Linux operating systems as well as network components, including firewall and remote access devices• Collaborated with Manufacturing supplier, Engineers and Global Customer Service on modifications, procedures, and issues for product improvements and problem resolution.• Documented and maintained appropriate records of service for compliance to the Quality System• Assisted in the planning and decommission of the analyzers and laboratories for site transfer & closure

Marlboro, Massachuesetts

Assist manufacturing production scale up in FDA regulated, quality-driven facility and site transfer of a molecular diagnostic medical device used for on-site or near patient diagnosis. Apply product and test knowledge to enhance testing, investigate and resolve problems, and increase manufacturability.• Met regulatory compliance by developing and implementing validation of all automated test software (LabVIEW + custom scripts) and test methods.• Investigated product non-conformance with analysis tools and technical expertise, establishing root cause and implementing corrective and preventative actions (CAPA) for new product and customer returns.• Supported manufacturing personnel in resolving testing and troubleshooting issues of surface mount PC boards, assemblies, and final product.• Trained manufacturing personnel in assembly, test procedures, and basic troubleshooting methodology, improving their skills and reducing errors and reliance on engineering staff.• Traveled to several customer sites to perform field corrective action to prevent a device recall.

Marlborough, Massachuesetts

(acquired by Roche in 2014)Gained extensive knowledge of product and processes to contribute to development of the molecular PCR based diagnostic medical device. Performed failure and problem root cause analysis and repair. Provided feedback to software and/or hardware engineering for improvement and problem resolution. • Provided automated test program (LabVIEW + custom scripts) support and development seamlessly by quickly and effectively stepping into test engineer role.• Planned and fabricated test fixtures and developed test procedures for PC boards, sub-assemblies and final product; increasing test coverage and reducing downstream failures.• Trained manufacturing personnel in assembly and test procedures, reducing errors and developing employees’ skills.• Provided higher level troubleshooting support to increase throughput and meet manufacturing goals

Hopkinton, Massachusetts, United States

Planned and fabricated test fixtures and procedures used to test PC board assemblies and final product. Maintained and modified test software source code used to test product, a programmable logic controller (PLC).• Investigated and modified test software source code written in Visual Basic 6 (VB6) or custom PLC programming software (Quickstep) language, implementing revised tests or correcting testing errors. • Interfaced with design engineer, discussing testing requirements, strategies, and component failure trends.

Ashland, Massachusetts, United States

--responsible for troubleshooting and repair of all defective products and customer returns --determine cause of failure and work with engineering and manufacturing to implement design or process changes --analyze automated and manual testing procedures and equipment to verify procedures are adequate and being performed correctly--products: gas ignition controllers, fire detection and suppression systems

Marlborough, Massachusetts, United States

--quickly and effectively took on many new job responsibilities of the Test Engineer and Equipment Development Technician due to company downsizing --investigate and modify Automated Test Equipment (ATE) test software source code written in “C” or “Basic” language to implement revised specs. or correct testing errors --create, review and modify calibration procedures for test and process equipment to ensure it will perform correctly and accurately --design and modify new and existing test and process equipment to meet new or revised specifications--maintenance and repair of manual and automated test and measurement systems --responsible for troubleshooting and repair of all new product and customer returns to the component level (through-hole and surface mount components) --interface with engineers on customer returns to track trends and help to diagnose and anticipate potential problems --participated in the design testing and debugging of several new products --use PC’s with custom software to download operating software, test, retrieve memory and view operating conditions of microprocessor based products --train and assist technicians and testers on an ongoing basis --assisted in creating and implementing procedures to obtain ISO and FAA certifications --setup and perform thermal cycling, humidity, and vibration testing --products: aircraft security and overheat detection, industrial explosion suppressant systems

Providence, Rhode Island, United States

--passed a comprehensive exam on safety, mechanical, basic electrical and electronics principles to obtain employment --daily inspection and maintenance of various mail processing equipment following procedures --troubleshoot and repair automated and manual mail processing equipment containing PC’s, mechanical, pneumatic, electrical and/or electronic components --monitor processing equipment and make adjustments as required to increase efficiency --completed several machine specific training courses

Franklin, Massachusetts, United States

--calibrate and troubleshoot digital and analog systems to the component level --service microprocessor and analog based pollution monitors and systems including air analyzers and a smoke opacity monitoring system containing analog and digital circuitry, pumps, pressure regulators, flow valves, optics and/or high voltage power supplies --provide daily phone support to customers to provide assistance and diagnose problems

Associate Of Science - As, Electronics Technology, 3.92

Certificate, Pc Service And Support Specialist Certificate Program

Computer Programming

Electrical And Electronics Engineering