John Edgar Email & Phone Number

Sydney, New South Wales, Australia

Digital Transformation

Barangaroo, New South Wales, Australia

Product Manager of InSite a data warehouse and Construction project review BI application. Responsibilities• Stakeholder engagement for the development and maintenance of the product roadmap and continuous improvement • Workshop facilitation and requirements gathering with SMEs across the construction business and group functions• Business advocate providing prioritisation of development items based on business impact (AGILE Scrum environment)• Solution design and test… Show more Product Manager of InSite a data warehouse and Construction project review BI application. Responsibilities• Stakeholder engagement for the development and maintenance of the product roadmap and continuous improvement • Workshop facilitation and requirements gathering with SMEs across the construction business and group functions• Business advocate providing prioritisation of development items based on business impact (AGILE Scrum environment)• Solution design and test case analysis for functional enhancements• Investigation and root cause analysis for data and performance issues in production (including SQL data warehouse, Tableau and SharePoint)• Providing knowledge transfer and upskilling to new staff and teams over multiple dev/ops team supplier transitionsImpact• Removed manual entry and ad-hoc reporting methods with automated ingestion, archival and reporting on data from 13 source systems• Standardised BI dashboards across subjects including Commercial/Financial, EHS, Sustainability, Contractor Performance, Quality Management, Planning & Programming, Risk etc.• Common KPIs providing lead and lag indicators on project performance and risk/opportunity• All project review activities and functions supported in a single application Show less

Sydney, Australia

Business Analyst working on multiple projects including finance system, contractor management, and later Product Owner for data warehousing and BI applicationResponsibilities• Facilitation of stakeholder and requirements workshops to elicit and document product feature and reporting requirements• Vendor assessment and recommendations• Produce functional and technical documentation including User Stories, As-Is/To-Be process mapping, and detailed build requirement… Show more Business Analyst working on multiple projects including finance system, contractor management, and later Product Owner for data warehousing and BI applicationResponsibilities• Facilitation of stakeholder and requirements workshops to elicit and document product feature and reporting requirements• Vendor assessment and recommendations• Produce functional and technical documentation including User Stories, As-Is/To-Be process mapping, and detailed build requirement documentation• Breaking down and estimating effort/time/cost for large features and enhancements• Business advocate as Product Owner in SCRUM methodology• Working with solution/data architects, UX designers, developers and key stakeholders to ensure the product is fit for purpose and delivers the intended business benefits Impact• Lendlease • Removed manual entry and ad-hoc reporting methods with automated ingestion, archival and reporting on data from 13 source systems• Standardised BI dashboards across subjects including Commercial/Financial, EHS, Sustainability, Contractor Performance, Quality Management, Planning & Programming, Risk etc.• Common KPIs providing lead and lag indicators on project performance and risk/opportunity• All project review activities and functions supported in a single applicationAwards• 2019 Lendlease Innovation award for the InSite BI product Show less

North Sydney

Project Business Analyst working in a PMO implementing new systems and improving existing processes across the businessBusiness analysis activities• Business Case development• Produced process mapping (as-is and to-be)• Vendor identification, evaluation and management• Facilitated stakeholder and requirements workshops• Documented business requirements and solution designs• Interpreted and implemented ISO standards• System design, gap analysis and… Show more Project Business Analyst working in a PMO implementing new systems and improving existing processes across the businessBusiness analysis activities• Business Case development• Produced process mapping (as-is and to-be)• Vendor identification, evaluation and management• Facilitated stakeholder and requirements workshops• Documented business requirements and solution designs• Interpreted and implemented ISO standards• System design, gap analysis and configuration• Created data export scripts and performed data migration• Created Dashboards Analytics and User landing pagesProjects/Duties• Recruitment: Full requirements gathering and documentation for the replacement and consolidation of recruitment management and payroll systems for several recruitment agencies in white/blue collar, nursing, community care • Risk Management: Requirements gathering, vendor evaluation, design and configuration of Enterprise Risk Management system and dashboard analytics• Student Management: Implemented a Student Management system for our Registered Training Organisation• Implemented Test Management System and created test suites• Implemented Supplier RFP system and created and conducted RFP• Produced As Is and To Be process mapping documentation for multiple business units including Finance, Membership Services, Recruitment Agencies, Registered Training Organisation and the Legal Firm• Assisted project managers with Business Cases, Project Schedules and other project management documentationNSW Business Chamber is the state's peak business organisation, with over 700 staff across the nation. NSWBC also owns Australian Business Solutions Group which includes a law firm, consultancy services, and multiple recruitment agencies (most of which were acquired in the last 5 years). http://www.australianbusiness.com.au/recruitment/home Show less

Principle Consultant for a Work, Health & Safety software product suite, managing and providing all associated services with a small team• Responsible for the provision of all services including product implementation, customisation, consultation, training and support services• Managed a small team of developers, business analysts, and support personnel across multiple concurrent implementations and change requests along with the maintenance and development of the… Show more Principle Consultant for a Work, Health & Safety software product suite, managing and providing all associated services with a small team• Responsible for the provision of all services including product implementation, customisation, consultation, training and support services• Managed a small team of developers, business analysts, and support personnel across multiple concurrent implementations and change requests along with the maintenance and development of the productComOps Ltd. is an ASX listed software vendor specialising in the development and implementation of enterprise business software. Salvus is their Work Health and Safety product http://www.comops.com.au/index.php/solution-home/work-health-safety Show less

North Sydney

ICT manager• Developed a unified process for software support across the companies 8 software product teams• Selected, configured and implemented a single Help Desk System for both customer and internal support• Improved and Maintained MSCRM, SharePoint • Saved 30% on mobile phone bills • Managed hardware and infrastructure for the company across its six offices and ~120 employeesComOps Ltd. is an ASX listed company specialising in the development and… Show more ICT manager• Developed a unified process for software support across the companies 8 software product teams• Selected, configured and implemented a single Help Desk System for both customer and internal support• Improved and Maintained MSCRM, SharePoint • Saved 30% on mobile phone bills • Managed hardware and infrastructure for the company across its six offices and ~120 employeesComOps Ltd. is an ASX listed company specialising in the development and implementation of enterprise business software. http://www.comops.com.au/Note: Comops acquired my previous employer AWS Software and had an immediate need for an ICT manager which I fulfilled for them for a limited time before returning to product manager role Show less

Product development manager for a Work, Health & Safety software product suite, designing enhancements and managing development, implementation and support• Employed as a junior business analyst along with senior, but supplanted his role in the first 6 months, later taking the product development manager roleManaged the development of the software in accordance with ISO standards and Customer feedback and consultation• Created functional software requirements and design for… Show more Product development manager for a Work, Health & Safety software product suite, designing enhancements and managing development, implementation and support• Employed as a junior business analyst along with senior, but supplanted his role in the first 6 months, later taking the product development manager roleManaged the development of the software in accordance with ISO standards and Customer feedback and consultation• Created functional software requirements and design for major revisions of Incident management, Return to work, Claims and Risk Management modules • Supported pre-sales, implementation and change management, running product development, support and services teams (approx. 15 employees)Australian Workplace software was an SME software development house specialising in Work, Health and Safety software before being bought out by ComOps in 2009, its software products are now the Risk, Incident, Safety & Claims Management module of a larger product today Show less

Edinburgh, United Kingdom

Contract Software Consultant providing business analysis, training and development services• Trained and mentored a new document production team in the Exstream Dialogue software and the business analysis and development skills they would need to be successful in their positions• Built relationships with Scottish Widows SME's to gather business/document logic requirements and develop agreed documentation formats for requirements and UAT• Ran workshops with the business, agreeing… Show more Contract Software Consultant providing business analysis, training and development services• Trained and mentored a new document production team in the Exstream Dialogue software and the business analysis and development skills they would need to be successful in their positions• Built relationships with Scottish Widows SME's to gather business/document logic requirements and develop agreed documentation formats for requirements and UAT• Ran workshops with the business, agreeing on documentation formats, and developed requirements documentation for documents to be produced• Interpreted and mapped data sources and developed Insurance documents for mass production (i.e. letters/policies)• The team had a diverse, non-technical background, so I had to train and mentor them on requirements gathering and documentation, the software itself, and basic JavaScript programming and system administrationExstream Software was a global software company specialising in enterprise document automation software for large/enterprise businesses before being bought out by HP Show less

Sydney Cbd

Document management automation developer in Consumer finance• Development of consumer Loan and Credit card documentation (letters/contracts)• Data analysis and mapping• Requirements elicitation and documentation form SME’s• Developing in Exstream document composition software with was a sophisticated• GUI for data mapping, document composition and automation with JavaScript scripting for conditional logic

Bachelor Of Computer Science And Technology, Information Systems

Bachelor Of Arts (Ba), Psychology And Sociology (Double Major)