• Interact with customers and provide a pleasant experience while also offering items and plans that I believe would be the best fit for them based on their needs. • Clean the store during slow periods. • Operate various Point of Sale systems in order to look up a customer’s account and research how they’ve utilized their phones for the previous three months. • Ensure the cash drawer is maintained properly when opening and closing the store. Handle cash regularly throughout the day. • Troubleshoot customer’s devices in order to resolve issues they may have with them, instruct customer’s on how to use a new device. • Use critical thinking and problem solving skills to overcome unexpected issues customers have with their accounts or devices