John Egan Email & Phone Number

London, Gb

Ineo Consulting was established after repeated experiences with Recruitment businesses lacking ROI and full utilisation of their technology, data and users. + Helped over 100 recruitment firms optimise technology and processes.--+ Delivered cost savings of up to 40% on technology investments.+ Improved operational efficiency and data utilisation for firms with 50–500 users.+ Specialise in digital transformation, system integration, process improvement, project and change management.INEO Network - Draws out the best products, features and processes that help YOUR team be confident and efficient in all Recruitment activity.INEO Resources - Is a consortium of the industries top talent at YOUR disposal in; Strategy, Training, Business process, Software Configuration & Development, Data Handling & Business Intelligence. INEO Develop - Configuration and/or Tools tailored to your business needs and essential growth strategy.

London, England, Gb

- Providing additional rigour to project leadership and management- Implementing and maintaining tools and methodologies to ensure quality and timely delivery of products and projects- Independent analysis, consultation and advisory on business, projects and technology strategy and solutions with insights into solution design, change management, implementation and maximising user adoption- Reducing risk exposure with regular assessment and reporting of the business services and solutions performance and adherence to parameters- Oversight of product and engineering roadmaps to ensure solutions are productive to work with, robust and performant- Supporting resources with effective troubleshooting techniques and external know-how to maximise team capability and performance

London, England, Gb

- Deployment and governance of essential project policies and tools to ensure structured project inputs and outputs to all parties; Process Workflows, Functional and Technical Specifications, UAT Scripts, and Test Plans for formal sign-off and optimal delivery - Leadership and management of international multi-brand/business technology transformation and innovation programme from Bond Adapt, Matchmaker, Itris, Aspire and others to Bullhorn for Salesforce, Sirenum- Initiate and set goals for programs according to the strategic objectives of the organisation- Monitor and manage the progress of the programme, plotting key milestones to keep delivery on track and identifying risk factors that can cause delays- Act as the bridge between strategy and execution with consistent and clear interaction and escalation to the project board through reports and presentations to management/stakeholders- Manage and optimise project budget- Management of Project resources both internal and external (suppliers); optimising communications (Scrums and Retrospectives), workload planning, and quality assurance - Independent analysis, consultation, and advisory on business, projects, and technology strategy and solutions. Identifying ways to improve productivity and efficiency and reduce delays- To deliver a superior user and customer experience through the successful implementation and adoption of new and improved technologies- Issue resolution and support client and supplier project resources with techniques and external know-how to maximise project performance and outputs- Provide processes for monitoring performance and collaborating with project managers. Maintain lessons log and retrospectives to highlight opportunities for improvement- Implementation of INEO project portal to ensure quality and timely delivery of products and projects.

London, Gb

Leading the Technology and Data team at Acre to strengthen existing systems and processes whilst implementing new technologies in Sales and Marketing Automation (Herefish, Volcanic), Project management (Teamwork), HR and other employee systems all integrated to provide a seamless end-to-end ERP with accurate and up-to-date data to drive exceptional user and customer experience.Acre are recognised experts and market leaders in their ever growing "field" of sustainability, safety and other markets. I am dedicated to see that the technology and data meets with the values of the business and that every efficiency and opportunity is identified, implemented and adopted. Projects include+ Infrastructural - moving to Teams integrated Telephony, migration to fully cloud environment+ Optimisation - Cleansing and connecting all datasets across systems, data categorisation, field and interface overhaul to reduce admin and improve search and service delivery+ Security and scalability - centralising and monitoring data whilst making it readily available to the relevant people + Project Management - Enhancing the delivery of Acre projects as well as that of its professional services team + Development & upskilling of internal resources

London, Gb

Heading up the IT & Technology department at Investigo, leading the strategic transformation initiatives to reduce overall operating costs, drive staff engagement, increase efficiency, productivity and enhance all-round customer service. Projects including; + Migration to remote, mobile and secure IT infrastructure + Integration and automation of Sales, Marketing and Finance systems+ Datawarehousing, cleansing and legislative/GDPR adherence + Bespoke development and multi-source central reporting, dashboard and business intelligence platformBy optimising, harmonising and utilising all the benefits modern-day systems, data and efficient user interaction can offer, Investigo can further differentiate and stand out from the rest of the market, creating a uniquely enriched employee environment and deliver enhanced levels of customer service and satisfaction. Leading with a new perspective, approach and complimenting strong internal skills and knowledge, the INEO team and I work collaboratively and seamlessly with the board, other heads of department and their resources to tackle and overcome frustrations of existing IT and Technology platforms, including assessment and acquisition of new technologies. Managing all the change and adoption challenges that are part and parcel of all digital transformations.

London, London, Gb

Implementing a new technology or stack of technologies is no mean feat. It cannot be rushed or under-resourced. You want all the ROI you read online and promised by the suppliers to come true.You are likely aware that dropping a new technology or stack on your business won't cut it. Every step matters from the initial consideration of what if? to how to orchestrate the right solution? implement it properly? to sustaining and continuing to reap rewards long term. The New Street Group have initiated a Digital innovation programme. Incorporating a market-leading and enterprise-level Bullhorn Salesforce CRM and marketing automation platform. Overhauling EPI server websites and IT infrastructure to deliver a front to back office fully integrated ERP solution. The rewards to behold will include a much-improved staff working environment through streamlined intuitive and CONNECTED systems. Additional REVENUE earning potential through improved data management, search and workflow. With an average of 30% admin TIME saved, the team can be freed up to spend time on far more value-adding activities, increasing time to fill, customer relationships and lead conversions. Responsibilities include:* Initiate and set goals for the programme according to the strategic objectives of the organisation* Govern the programme: resource allocation, delivering to deadlines, setting milestones, realising and reacting to risks. Applying change, risk and resource management principles* Develop Programme Literature: Executive Summary, Cost-Benefit & Business Needs Analysis. * Devise evaluation strategies to monitor performance and determine the need for improvements. Keep all project members informed* Supervise all project managers involved to provide feedback and resolve complex problems* Discover ways to enhance efficiency and productivity of procedures and people* Ensure programme operations and activities adhere to legal guidelines and internal policies

London, London, Gb

The Barton Partnership continue to invest in leading CRM & ATS software. Where they stand out from the crowd/competition, is ensuring the return on investment is assured. Appointing a CRM Consultant the business maintains optimised effective system configuration and usage. RESULT: Enhanced working environment and recruitment tools = increased productivity and efficiency = improved service delivery to clients & candidates = increased placement/revenue generation stimulating continued scalable growth. I continue to develop a fully industry and business tailored systems solution to enable unhindered recruitment workflow; optimising access and coverage of talent ‎acquisition through to placement. Implementing and constantly reviewing the consultant, researcher & support training programmes ensuring end to end structured processes and data management producing an effective, informed and proactive recruitment team. If you want to start to see "real" value from your CRM systems please feel free to get in touch.

London, Gb

Design, coordination and implementation of the technology strategy and core Bullhorn CRM system. Deliverables include;- Successful adoption of recruitment systems - Structured training programme- Incorporation of effective data management and usage policy- Guarantee ROI of recruitment systems- Develop business intelligence

Billericay, Essex, Gb

Appointed to increase systems efficiency and revenue generation. To create, develop and project manage a CRM interface and data overhaul;- Optimise CRM setup- Code Restructuring- Data cleanse including GDPR readiness and ongoing maintenance - Staff re-education and system engagement

Guidance and technical solutions for GDPR readiness. Working with and directing the internal Operations team with:* Assessment of business systems, CRM and data * Creation compliance documentation including processing activities, legitimate interest and risks * Consultation, project planning and implementation * Task automation through INEO software: * Consent manager * Data Cleanser * Compliance monitor* Access to INEO resources for IT, Legal, Web and Marketing support.

London, Gb

Carmichael UK continue to assess and develop technologies and business processes to deliver optimal services to its customers. INEO Consulting was appointed to provide a strategic change initiative and product implementation involving;- CRM User experience and interface optimisation - Business Process analysis and reprogramming to drive efficient effective action- Data cleanse and restructure to enhance search and usability - Implementation of Daxtra and Cube19- Enhanced Compliance Reporting- Development of bespoke apps to increase data flow and accuracy

Staines-Upon-Thames, Gb

A CRM optimisation and business IP utilisation project. - Analysis and optimisation of the CRM interface, code structure and workflow- Data cleanse and utilisation process to improve agency customer services levels by providing effective access to relevant data to enhance the business resourcing platform- Streamlining Onboarding procedures to handle high volume response and application to roles- Development of a Reports platform to manage day to day recruitment operations and provide insight to business and market trends

London, Gb

Providing Consultancy services and delivery in the implementation and transfer from Bond Adapt to latest Microdec Platform Profile RPM with Daxtra & Broadbean integration. Across the UK & EU 500+ user base managing mid to back office systems integration;• User & Business Requirements gathering & Acceptance criteria• Quality & Change Control. • Test scripts & UAT planning, execution & output handling • Issue handling (JIRA) • Design & execution of systems configuration & optimisation. Maintaining logs and cut over planning • Data mapping support and investigation. Resolving data clashes and errors, where possible rectifying or managing “poor” data quality and/or usage• Business systems process workflows. Escalating opportunities for improvements in efficiency • Training Programme design. Developing Training Plans for Trainers. Training Guides & Workbooks for end users• Post project review, analysis, planning and execution• Main Deliverables include; + An enhanced and optimised end to end Front to Back Office Recruitment tool + An effective training programme modulised to provide cohesive and comprehensive content in a digestible format promoting high knowledge retention with a low resource requirement and impact to sales operations + An extensive knowledge base for support and communication of system features and FAQs

Northampton, Gb

Provision of CRM Consulting, Analytics & Data/System Architecture within an Agile Project team to deliver innovative optimised recruitment system solutions. The UK organisation operates a multisite 1000+ user multisystem platform; • Senior Stakeholder management. Attending & presenting at key strategy meetings. With specialist knowledge, experience and expertise I positively impact project direction & execution. • Database design & iteration; Entity Relationship Diagrams (ERD), Database schema • GAP Analysis and Business requirements mapping; User Stories, MoSCoW, Pugh Matrix • Developing & Supporting Multi-platform systems architecture & integration (Oracle, Sybase, Google apps, API) • Data Extract/Mapping (SQL). Query design and output formatting for data transfer. • Upskilling IT, Technical & Training teams • Main Deliverables include; o Business System Workflows & Flowcharts o Csv formatted Data Extracts for import to CRM, Mid/Back Office systems o Bespoke training courses design & delivery for optimised End User, System & Database Administration o User Story development

London, Gb

Providing Consultative services to review, design, document, implement and support system business process change, lead system innovation, data modelling and warehousing.Core Responsibilities; • GAP Analysis to communicate the scope of procedural change, system configuration and investment to senior stakeholders • Cross Functional Change Management – Process analysis and data modelling involving Front Office, HR and Back Office systems. Controlling impacts to team BAU operations.• Quality Assurance – Regulatory complex client requirements posed challenges to system & software capabilities and manageable procedures successfully managed.• KPI, Team and Market Benchmarking Analytics contributed to a reduction of staff turnover (15%) and improvements to staff development (Trainee to Consultant promotion time increased by 20%)• Business Intelligence – A uniform and periodic reporting system delivered key metrics driving fact-based decision making to all levels of the business• Operational Cost Analysis - Reduction to operating costs (30%) and increased return on company assets• Integration of business processes and User Acceptance Testing on multiplatform systems• System Consultancy, Training and Process Support• System Review & Tendering - cost benefit analysis

London, Gb

• IT Support & Infrastructure - downtime reduced by 70%, improved disaster recovery time from 7 days to 24hrs within strict budgetry constraints. Increased data security adapting core folder permissions structures and software implementation. • Telecoms - Coordination and Support of Implementation to a Cisco call system for 70+ users across multiple sites • Data Modelling - Deduplication & consolidation of data to be imported into central hub• Office Infrastructure - Project Managed the Fit Out of a Leased site; build, furniture, IT, Telecoms, Support services 500k+• Procurement and Tendering of support & operational supplier services Monitoring, maintainenance and training on database systems (Profile RPM). Design, implementation and broadcast of key Business Reports Business Processes mapping to ensure seamless and efficient utilisation and integration of business systems.

London, Gb

Maintainenance of the CRM database, assess and develop new business processes to maximise efficiency and productivity of the systems and staff. Producing and compiling Multi Platform Analytics; Consultant Performance Statistics, Market Trends, Compliance, Data Integrity and Usage.Provide training and support to all staff on all IT systems; CRM database, integrated Microsoft products; Office, Windows. Research, analyse and implement new technologies to ensure quality and delivery of Business Systems. Create workflows, devise training plans and assess usage for review by senior stakeholdersIdentify and consult in system enhancements and business process efficienciency, highlighing threats and risk to business growth and stability

Employed as a Senior Training Consultant following a promotion in June 2008. Duties include training and consultancy in the use of IT software; Profile 2000, Profile RPM and Profile for Connexions. Working alongside the Project Management teams I analyse customer business needs and processes to provide consultancy with aims to increase efficiency and productivity for domestic and international companies. This provided me an opportunity to work with companies of all sizes operating in a variety of industry sectors; IT, Finance, Aerospace, Engineering, Education, Construction, Medical, FMCG, Retail, HR. I am able to see the contrast of how infrastructure, human resources and internal business procedures contribute to a successful and profitable organisation. Delivering courses from basic day-to-day usage, System Administration, Database Reporting, Mailmerge and Replication. Training to users in all recruitment types: Executive Search, Permanent, Contract, Temporary and Bulk Temp. Given responsibility for the writing of training documentation, and documenting testing in new software functionality. Training duties extended to designing and delivering courses for new starters and existing internal staff in both the Training and Helpdesk departments. I shadow members from both teams and present an assessment framework and action plan to Team Managers.

Employed as an IT Customer Support Engineer. Duties included supporting and maintaining a number of worldwide systems relating to the recruitment and careers industries. My main role included communication and investigation of any issues involving software use and configuration, network setup and Windows environment variables. Tasks included managing and rectifying the issue in a timely and efficient manner. This involved communicating and information gathering from Recruitment Consultants, IT Support, Managers and Directors. In my own time I dedicated myself to improving my knowledge base on installation, upgrades and database configuration. This occasionally involved out of hours work with limited support with an allocated time to complete.

Chelmsford, Essex, Gb

Employed as a Swift Mentor following a promotion in February 2002. Duties included the integration and implementation of an Oracle database. I was responsible for mentoring, training and troubleshooting on the system, in writing, through telephone conversations and face to face.