John Egerton Cemap, Dipfa Email & Phone Number
Who is John Egerton Cemap, Dipfa? Overview
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John Egerton Cemap, Dipfa is listed as Commercial and Semi-commercial, bridging and development Finance Adviser at Maple Leaf Financial Services Ltd, a with 12 employees, based in Frodsham, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for John Egerton Cemap, Dipfa.
John Egerton Cemap, Dipfa previously worked as Mortgage and Protection Adviser at Maple Leaf Financial Services Ltd and Mortgage Advisor at Principal Mortgages. John Egerton Cemap, Dipfa holds Bachelor Of Science (Bsc), Criminology, 2:1 from University Of Chester.
Email format at Maple Leaf Financial Services Ltd
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About John Egerton Cemap, Dipfa
John Egerton Cemap, Dipfa is a Commercial and Semi-commercial, bridging and development Finance Adviser at Maple Leaf Financial Services Ltd. Colleagues describe them as "John helped us with our remortgage and did a fantastic, very professional job throughout. A huge thank you for sorting us a fantastic deal and saving us money whilst going the extra mile. Highly recommend John for all mortgage related queries! "
John Egerton Cemap, Dipfa's current company
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John Egerton Cemap, Dipfa work experience
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Mortgage And Protection Adviser
Mortgage Advisor
Team Manager
- Leading a team of 20 colleagues from the initial education stage to developing them into competent case handlers across 15 workstreams.- Conducting weekly team meetings both in office and remotely. Each meeting would have a clear itinerary to maintain motivation, focus & quality performance.-Working with other team managers & SME's to ensure the projects objectives within the unit are met.- Worked with senior management to ensure a safe and COVID secure return for circa 200 FTE.- Providing additional support and showing empathy during this COVID crisis for associates who have challenging social circumstances, helping them maintain a healthy work life balance.
Sme Performance Coach
- Being part of a significant takeover of MBNA by Lloyds banking Group, working closely with business analysts and project managers to implement new systems/processes to 150 FTE.- Developing and educating 60 FTE on the FCA Vulnerable customer process- Creating and delivering educational workshops to different group sizes ranging from 1-2-1 training to groups of up to 25 colleagues.- Identifying what inspires individuals and using this to instil a comfortable environment where top performers continue to flourish whilst closely developing all associates within the unit to a strong competency level.
Quality Control Specialist
-Review case handlers across 20 different operational workstreams making sure their casework is adhering to TCF outcomes.-Regularly communicating with the FCA to make sure regulatory guidance and processes are followed.-Providing extensive detailed feedback to individuals and groups to build the knowledge and develop case handlers.-Providing fresh ideas on how the quality of the project can be improved through different development and educational tools.
Case Handler
- Gathering and analysing a wide range of evidence provided by the customer through various mediums (telephone interviewing, paper complaints, online forms).- Working efficiently to daily production targets.- Reviewing in-depth customers banking data/activity to help correctly resolve complaints.- Keeping an industry expected personal quality score of at least 95% on a monthly basis.
Colleagues at Maple Leaf Financial Services Ltd
Other employees you can reach at mapleleaffinancial.co.uk. View company contacts for 12 employees →
Lucy Wilson
Colleague at Maple Leaf Financial Services LtdStockport, England, United Kingdom
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JB
Jenny Balderstone
Colleague at Maple Leaf Financial Services LtdWarrington, England, United Kingdom
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AP
Anish Patel
Colleague at Maple Leaf Financial Services LtdCroydon, England, United Kingdom
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PR
Paula Reid
Colleague at Maple Leaf Financial Services LtdChester, England, United Kingdom
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ST
Sheryl Towers
Colleague at Maple Leaf Financial Services LtdGreater Cheshire West And Chester Area, United Kingdom
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John Egerton Cemap, Dipfa education
Bachelor Of Science (Bsc), Criminology, 2:1
Dipfa-Diploma For Financial Advisors
Frequently asked questions about John Egerton Cemap, Dipfa
Quick answers generated from the profile data available on this page.
What company does John Egerton Cemap, Dipfa work for?
John Egerton Cemap, Dipfa works for Maple Leaf Financial Services Ltd.
What is John Egerton Cemap, Dipfa's role at Maple Leaf Financial Services Ltd?
John Egerton Cemap, Dipfa is listed as Commercial and Semi-commercial, bridging and development Finance Adviser at Maple Leaf Financial Services Ltd.
Where is John Egerton Cemap, Dipfa based?
John Egerton Cemap, Dipfa is based in Frodsham, England, United Kingdom while working with Maple Leaf Financial Services Ltd.
What companies has John Egerton Cemap, Dipfa worked for?
John Egerton Cemap, Dipfa has worked for Maple Leaf Financial Services Ltd, Principal Mortgages, Eqhazellcarr, and Equiniti Hazell Carr.
Who are John Egerton Cemap, Dipfa's colleagues at Maple Leaf Financial Services Ltd?
John Egerton Cemap, Dipfa's colleagues at Maple Leaf Financial Services Ltd include Lucy Wilson, Jenny Balderstone, Anish Patel, Paula Reid, and Sheryl Towers.
How can I contact John Egerton Cemap, Dipfa?
You can use AeroLeads to view verified contact signals for John Egerton Cemap, Dipfa at Maple Leaf Financial Services Ltd, including work email, phone, and LinkedIn data when available.
What schools did John Egerton Cemap, Dipfa attend?
John Egerton Cemap, Dipfa holds Bachelor Of Science (Bsc), Criminology, 2:1 from University Of Chester.
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