John Eggleston-Mcgee Email & Phone Number

Broomfield, Colorado, United States

• Work within the infrastructure and broader Global IT team to design, build and maintain virtualized local and cloud environments capable of scaling with demand. • Collaborate with technology customers and partners to create and implement an operational toolset to ensure service availability. • Assess the current state of services, gather requirements, complete gap/SWOT analysis, deliver prototypes and production implementations using public and private cloud infrastructure. • Build, deliver, benchmark, monitor and continually improve technology, automation, and processes to assemble and maintain production-grade solutions. • Team with other LogRhythm Global IT functions and business units to plan and coordinate the implementation of complex systems and software deployments. • Assist and enable the integration of existing LogRhythm solutions into cloud-ready products. • Migration from Pulse Secure VPN to Zscaler.• Day to day operations of Palo Alto firewall and Zscaler.• Migrate from Cisco and Dell routers and switches to Arista Networking devices.

Broomfield, Co

Evaluate, design, document, install, implement, test and perform trouble shooting and resolution on a range of network components and systems. These may include physical media, operating systems, file systems, protocol stacks and network components.Devise solutions to operational problems within the capacity and operational limitations of installed equipment. Develop and execute contingency plans for network related hardware failures including isolated and major outages. Manage incident, change and request cases submitted to the NOC team for resolution. Investigate and resolve problems, inefficiencies, and performance issues which may require after hours call-in to meet customer SLAs. Supervise the Broomfield & Kentucky EIOC staff of 25.Creates and updates SOPs exist for all aspects of network management.

Denver, Co

Managed full infrastructure server & storage refresh. Lead project management of small to mid-sized projects. Manage communications; Exchange, Cisco Unified Communications voice/data circuits. Manage all North American servers both physical and virtual (VMWare). Analyze system, server, application, network and input/output device performance. Participate in negotiations with vendors, outsourcers and contractors to secure software products and services. Manage and/or provide guidance to junior members of the team.

Longmont, Colorado

• Manage & Install Windows Servers (Exchange, SQL and general file servers) & workstations• Manage the various Cisco switches used throughout the organization, such as the 4507/RE, 5 3560 switches, and the 2911 router. Also manage the VOIP system (Call Manager, UCCX and Unity), and the ASA• Manage Group Policy & Active Directory• Create and manage current VMware servers and convert existing servers to virtual servers• Monitor the operation and use of the various information networks and telecommunications systems for efficiency and security.• Recommend reconfiguration and/or upgrade of the networks.• Monitor available information sources.• Identify and work with outside service providers.

Denver, Colorado

• Manage & Install Windows Servers (Exchange, SQL and general file servers) & workstations• Manage the various Cisco switches used throughout the organization, such as the 4507/RE, 5 3560 switches, and the 2911 router. Also manage the VOIP system (Call Manager, UCCX and Unity), and the ASA• Manage Group Policy & Active Directory• Create and manage current VMware servers and convert existing servers to virtual servers• Monitor the operation and use of the various information networks and telecommunications systems for efficiency and security.• Recommend reconfiguration and/or upgrade of the networks.• Monitor available information sources.• Identify and work with outside service providers.

Wheat Ridge, Colorado

• Monitor various customers networks, both workstations & servers• Assist users with technical & hardware support both phone & desk side• Installation & maintenance of desktop software, including Microsoft Office 2003, 2007 and 2010.• Installation and Management of Windows based servers and workstations including Windows NT, 2000, XP, 2003, 2008, SBS 2003, SBS 2008 and SBS 2011, Vista and Windows 7, Windows 8• Responsible for installation & maintenance of server software• Manage Exchange Servers including Exchange 2003, 2007 and 2010• Manage Group Policy & Active Directory• Utilize ConnectWise as ticket system

Oklahoma City, Ok

• Responded to customer inquires related to the operation of Apple interface.• Coordinated and delivered product training to end users

Oklahoma City, Oklahoma Area

Monitor the operation and use of the District’s various information networks and telecommunications systems in order to verify that they are operating efficiently and proper security is being maintained. Recommend reconfiguration and/or upgrade of the networks and systems as necessary to correct any identified deficiencies or to prepare for future requirements. Work with District staff to identify application needs and develop appropriate applications, both ongoing and ad hoc. Assist other IS staff with technical issues related to network and telecommunication support. Monitor available information sources in order to remain well informed concerning developments in the information systems and telecommunications industries and act as an information resource to the IS Director and other District staff. Identify and work with outside service providers, as appropriate, for assistance with assigned tasks.

Oklahoma City, Oklahoma Area

Provide user support for the North America Onshore Region (NAOR) of the Exploration and Production Unit within the Kerr-McGee Corporation. Ensure the proper operation of the LANs at the headquarters for NAOR, WAN connections to and operations of our remote LANs in Odessa, Texas and Casper, Wyoming. Ensure the proper access and operation of the networks. Responsible for user support on the PC as well as all software that is in use within NAOR. Perform any needed repairs or updates on LAN and PC systems.

Oklahoma City, Oklahoma Area

Provide user support at various bank branches. Ensure the proper access and operation of the LANs by Bank of Oklahoma - Oklahoma City personnel, including the networks at each branch, the wide area network connecting each branch to the Oklahoma City main bank and to the Bank of Oklahoma - Tulsa office. Perform repairs needed to keep the PCs, LAN servers and gateways functioning properly. Perform hardware and software upgrades, ensure the proper operation of the LANs at Bank of Oklahoma - Oklahoma City, including related hardware and software maintenance.

Norman, Oklahoma

Serve as Project Leader responsible for the analysis, design, development, documentation, testing user training, and maintenance of the assigned systems using Borland C++, Borland Pascal, Borland Pascal for Windows, Clipper, Microsoft Windows and Object Oriented programming techniques. Supervise programmers and function as programmer as required. Coordinate with other development team members and outside agencies to ensure proper systems development and performance. LAN Administrator -- ensure the proper operation of the LANs at MDTS Norman including related hardware and software maintenance. As network administrator, ensure the proper access and operation of the LANs by MDTS Norman personnel. Perform related functions as directed by the Systems Manager. Assisted in the conversion from 3Com to the current Novell Netware 386 system including cabling, server and workstation configuration.

Bachelor Of Science (B.Sc.), Msc Computer Science / Mba

Attended UCO working on an MSc & MBA

Bs, Computer Science / Management

Computer Science