Information Technology Support Specialist
Current
May 2023 - Present
AeroLeads people directory · profile
John Elia Email & Phone Number
Student at Collin College | BAT Cybersecurity | Unisys Service Support | Passionate about Security, intrusion detection, and being amongst the 1%.
at
Unisys
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Student at Collin College | BAT Cybersecurity | Unisys Service Support | Passionate about Security, intrusion detection, and being amongst the 1%.
Location
Little Elm, Texas, United States
Company size
Who is John Elia? Overview
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Quick answer
John Elia is listed as Student at Collin College | BAT Cybersecurity | Unisys Service Support | Passionate about Security, intrusion detection, and being amongst the 1%. at Unisys, a with 23243 employees, based in Little Elm, Texas, United States. AeroLeads shows a matched LinkedIn profile for John Elia.
John Elia previously worked as Information Technology Support Specialist at Unisys and Service Desk Specialist at Unisys. John Elia holds Associate Of Applied Science, General Studies from Universal Technical Institute, Inc..
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Email format at Unisys
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Unisys
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Profile bio
About John Elia
A passionate, highly organized, motivated individual and experienced IT professional with numerous years of experience working with technology. I specialize in technical troubleshooting, network management, and software implementation and migration. My expertise lies in problem-solving, troubleshooting, and customer service. I have current experience working with multiple platforms and API's such as SQL/T-SQL, Power BI, Postman, Azure, Jira, ServiceNow and Citrix systems. I'm a dedicated professional with a solid attention to detail and an ability to think outside the box to develop creative solutions. My strong communication and interpersonal skills allow me to collaborate effectively with colleagues and clients. I am also very proactive in recommending new technologies and implementations to improve existing systems. Lowering AHT, FCR, and decreasing escalations.
Current workplace
John Elia's current company
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Unisys
2 roles
John Elia work experience
A career timeline built from the work history available for this profile.
Service Desk Specialist
CurrentSupported a multitude of agencies while being on the Globe Life/Liberty National/Torchmark Account.Worked with, and up-kept the (CAS) Central Administration System dailyCreated and enlisted the use of SQL queries for information research within databases to streamline problem resolution.Onboarded Agencies into AWS AppStream 2.0 and decommissioned onsite locations.Troubleshooted and resolved lead management Issues using AppStream and Foxpro.Onboarded new agents through our web portal and the use of QWS3270+ mainframes.Created and implemented Knowledge Base procedures in ServiceNow.Maintained a detailed recording of every interaction for training and QA purposes.
Apr 2023 - Present
Team & coworkers
Colleagues at Unisys
Other employees you can reach at unisys.com. View company contacts for 23243 employees →
SM
Shahid Mohammad
Colleague at UnisysBengaluru, Karnataka, India
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VD
Vince Domitrovich
Colleague at UnisysAliquippa, Pennsylvania, United States
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BS
Brent Salvesen
Colleague at UnisysGrantsville, Utah, United States
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JP
Julian Pineda
Colleague at UnisysBogota, D.C., Capital District, Colombia
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SG
Sr G
Colleague at UnisysHyderabad, Telangana, India
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MP
Mike Prompovitch
Colleague at UnisysSterling, Virginia, United States
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AG
Aurélien Gennetay
Colleague at UnisysBudapest, Hungary
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BR
Bradley Rigsby
Colleague at UnisysWetumpka, Alabama, United States
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DB
Dave Beck
Colleague at UnisysGreater Minneapolis-St. Paul Area, United States
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SP
Salman Pasha
Colleague at UnisysBengaluru, Karnataka, India
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Shahid Mohammad
Colleague at UnisysBengaluru, Karnataka, India
View →
VD
Vince Domitrovich
Colleague at UnisysAliquippa, Pennsylvania, United States
View →
BS
Brent Salvesen
Colleague at UnisysGrantsville, Utah, United States
View →
JP
Julian Pineda
Colleague at UnisysBogota, D.C., Capital District, Colombia
View →
SG
Sr G
Colleague at UnisysHyderabad, Telangana, India
View →
MP
Mike Prompovitch
Colleague at UnisysSterling, Virginia, United States
View →
AG
Aurélien Gennetay
Colleague at UnisysBudapest, Hungary
View →
BR
Bradley Rigsby
Colleague at UnisysWetumpka, Alabama, United States
View →
DB
Dave Beck
Colleague at UnisysGreater Minneapolis-St. Paul Area, United States
View →
SP
Salman Pasha
Colleague at UnisysBengaluru, Karnataka, India
View →
2 education records
John Elia education
Associate Of Applied Science, General Studies
Associate Of Applied Science, Information Technology
Collin County
FAQ
Frequently asked questions about John Elia
Quick answers generated from the profile data available on this page.
What company does John Elia work for?
John Elia works for Unisys.
What is John Elia's role at Unisys?
John Elia is listed as Student at Collin College | BAT Cybersecurity | Unisys Service Support | Passionate about Security, intrusion detection, and being amongst the 1%. at Unisys.
Where is John Elia based?
John Elia is based in Little Elm, Texas, United States while working with Unisys.
What companies has John Elia worked for?
John Elia has worked for Unisys.
Who are John Elia's colleagues at Unisys?
John Elia's colleagues at Unisys include Shahid Mohammad, Vince Domitrovich, Brent Salvesen, Julian Pineda, and Sr G.
How can I contact John Elia?
You can use AeroLeads to view verified contact signals for John Elia at Unisys, including work email, phone, and LinkedIn data when available.
What schools did John Elia attend?
John Elia holds Associate Of Applied Science, General Studies from Universal Technical Institute, Inc..
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