John Eric Castro
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John Eric Castro Email & Phone Number

Sr. Local IT Service Delivery Associate @ Concentrix | Information Technology at Concentrix
Location: Mangaldan, Ilocos Region, Philippines 4 work roles 1 school
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Role
Sr. Local IT Service Delivery Associate @ Concentrix | Information Technology
Location
Mangaldan, Ilocos Region, Philippines
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Who is John Eric Castro? Overview

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Quick answer

John Eric Castro is listed as Sr. Local IT Service Delivery Associate @ Concentrix | Information Technology at Concentrix, a company with 63116 employees, based in Mangaldan, Ilocos Region, Philippines. AeroLeads shows a matched LinkedIn profile for John Eric Castro.

John Eric Castro previously worked as Sr. Technical Representative IT Operations (TCF) at Concentrix and Sr. Local IT Service Delivery Associate at Concentrix. John Eric Castro holds Bachelor Of Science In Information Technology, Information Technology from University Of Pangasinan.

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Concentrix

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Profile bio

About John Eric Castro

As a dedicated IT professional, my journey from an Administrative Assistant at Medical Centrum Dagupan to my current role as a Sr. Local IT Service Delivery Associate at Concentrix highlights my adaptability and growth in the field. With a solid foundation in Information Technology from the University of Pangasinan, my competencies in technical support and IT operations have been crucial in driving service delivery excellence. At Sitel Group, I honed my skills in Active Directory, furthering my ability to manage complex IT infrastructures. My commitment to delivering high-quality IT services is fueled by a continuous quest for knowledge and a passion for technology that enhances organizational efficiency.

Current workplace

John Eric Castro's current company

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Concentrix
Concentrix
Sr. Local IT Service Delivery Associate @ Concentrix | Information Technology
fremont, california, united states
Website
Employees
63116
AeroLeads page
4 roles

John Eric Castro work experience

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Sr. Technical Representative It Operations (Tcf)

Current

-Supporting Alabang Block managing 2 Sites Catering hardware and software issue, currently onsite but also doing remote type of tickets using Solvnow and BMC Remedy-Perform Site Maintenance and site safety checks of assigned equipment -Reimaging Desktops, Laptops in specific campaigns using SCCM-Monitor, maintain and manage IT assets inventory-Desktop.

Aug 2024 - Present

Sr. Local It Service Delivery Associate

Valenzuela, National Capital Region, Philippines

-Managing Community Hub booking system toaccommodate WAH employees, Hoteling or IT Services-Standby IT Support for WAH employees for those whoare on duty in Hub.-Providing Technical Support assistance to WAHemployees experiencing difficulties on their units-Monitor, maintain and manage IT assets inventory-Monthly monitoring all workstations in.

Mar 2023 - Sep 2024

It Site Support Specialist

Baguio City, Cordillera Admin Region, Philippines

-Onsite and Remote Troubleshooting-Provide Technical Support for Infrastructure Engineersespecially during system downtime incidents andregional/global change request to meet the client SLA.-Install PC’s, hardware peripherals, operating systems andsoftware applications usually via SCCM-Managing Active Directory - Windows server Env’t(Users and Computer.

Feb 2022 - Mar 2023

Administrative Assistant

Medical Centrum Dagupan

-Assist members/ patients of inquiries about Philhealthrequirements and policies. under Philhealth insuranceprograms; approves or denies.-Responsible in Submitting the Patients Requirements inPhilhealth

Oct 2021 - Feb 2022
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Colleagues at Concentrix

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1 education record

John Eric Castro education

FAQ

Frequently asked questions about John Eric Castro

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What company does John Eric Castro work for?

John Eric Castro works for Concentrix.

What is John Eric Castro's role at Concentrix?

John Eric Castro is listed as Sr. Local IT Service Delivery Associate @ Concentrix | Information Technology at Concentrix.

Where is John Eric Castro based?

John Eric Castro is based in Mangaldan, Ilocos Region, Philippines while working with Concentrix.

What companies has John Eric Castro worked for?

John Eric Castro has worked for Concentrix, Sitel Group, and Medical Centrum Dagupan.

Who are John Eric Castro's colleagues at Concentrix?

John Eric Castro's colleagues at Concentrix include Gurkirat Singh, Diksha Pal, Paulo Escasinas, Albert Mark Cruz, and Glenroy Campbell.

How can I contact John Eric Castro?

You can use AeroLeads to view verified contact signals for John Eric Castro at Concentrix, including work email, phone, and LinkedIn data when available.

What schools did John Eric Castro attend?

John Eric Castro holds Bachelor Of Science In Information Technology, Information Technology from University Of Pangasinan.

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