John Eric Engstrom Email & Phone Number

Woburn, Massachusetts, United States

Assist the chief risk officer in enhancing the second-line risk oversight program providing effective review and challenge of the Bank’s first-line business risk and control activities. Perform periodic reviews of risk assessments, processes, and controls. Analyze risk metrics and trends using the enterprise risk aggregation system. Oversee the Bank’s key.

Peabody, Massachusetts

Worked directly with the Senior Vice President of Risk/Compliance and external audit firms to ensure all scheduled audits are conducted timely and any findings or recommendations are documented. I tracked the process of all audit findings to resolution. I conducted ongoing compliance reviews to ensure the Bank’s operations are amenable with all regulations.

800 Boylston St Boston, MA

• Ensure the operational risk management standards, policies and procedures throughout the Bank are adhered to.
• Coordinate, analyze and report on the results of prospective operational risk-related surveys with business units.
• Work with Operational Risk Manager and Director, Operational Risk Management, to establish independent risk measurement, monitoring and reporting processes throughout the Bank.
• Assist in the development of new operational risk management standards, policies and procedures to ensure compliance with regulations, advisory bulletins, and overall corporate guidance on risk activities.
• Recommend new, or changes to existing, policies and procedures to identify, measure, monitor and control inherent operational risk.
• Review End-user Developed Applications for compliance to Bank policy.

Everett, MA

Primary responsibility was risk mitigation of operational liabilities by acting as embedded risk manager for Global Trade Processing and Currency Management. Main objective was to identify areas with operational issues by conducting risk assessments and then working with operational managers to establish action plans to mitigate the identified risks..

Everett, MA

Primary responsibilities were: Working with outside auditors during the SAS 70 audit, disclosing Mellon's operational control activities and processes, serving as liaison between internal auditors and operational management, working with legal affairs and operational management to ensure compliance with Sarbanes-Oxley annual reporting requirements and.

Worked with a staff of fifty to ensure all tax reclaims were filed properly and in a timely manner. Evaluated tax services supplied by Mellon's global subcustodial network. * Developed procedures and controls to minimize operational liability.

Greater Boston Area

Program identified candidates that distinguished themselves. One of four candidates selected from over 300 applicants. Trainees rotated through Global Security Services departments gaining valuable exposure to senior management and client requirements. After graduation placed into underperforming business unit to mitigate risk and increase client.

Researched and resolved client inquiries regarding corporate actions, plus acted as a liaison between investment advisors

Worked in call center in Andover answering questions about mutual funds.

Bachelor Of Science, Communications

Communications

Education record

Activities and Societies: Phi Kappa Psi