John Erickson Email and Phone Number

I have joined the Steve Marshall Ford family in the Sales Department. My goal here is the same as my time at Staples - to provide you, your family, friends or business with the same level of professionalism and integrity that I have always provided.As always, let me know if there is anything that I can help you or your family/friends with!!

• Increased Sales by 127% since 2013 primarily in new business accounts in the Retail landscape.• Identified and added new business opportunities - $2M annually in new business across the country and personally over $750K+ annually• Created the RFP Procurement project for Staples that is now across the country leading 50 store leaders and driving $2M in new annual revenue• Strong understanding of the Procurement process from both the Supplier and Customer point of view• Lead, promote and coach selling and cultivate an inspired selling culture with associates (Top Seller for the last 4 years, Store of the Year, and nationwide President Award)• Actively coached managers and associates to identify opportunities to grow the business• Set strategies, sales goals and targets for the departments and communicate to associates. • Responsible for the score card results in the store and across Canada from the RFP Team• Leverage and develop the sales capabilities of associates by setting the foundation for the use and implementation of selling techniques and company programs.• Strong Administrative and Organizational Skills – including handling confidential contracts• Good knowledge of contracts

• Supervision of the Cash, Technology and Copy Departments. Actively coaching staff in customer service, sales and meeting company goals.• Manager on Duty responsibilities including opening, closing, hiring and management duties as directed by the general manager.

• Spearheaded the evolution of a local video rental store, driving supplier negotiations and sales promotions to generate $700k in annual sales revenue with over 50 retail sub locations on a revenue share or direct sale arrangement.• Effectively hired, trained and directed a 12-member staff and actively collaborated in Human Resource operation functions such as evaluating performance and providing guidance/mentoring.• Facilitated a client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.

• Leveraged extensive business knowledge and sales skills in launching a technology firm providing IT surveillance solutions to police departments across North America, generating $1M annually.• Successfully secured a contract in Washington DC over 18 US IT companies to implement IT systems to monitor pawn shop and secondhand stores. Recognized as the leading provider of this type of technology in North America. • Consistently ensured delivery of quality customer service vital to sustaining and growing accounts.http://www.bwipolice.com/

• Actively oversaw 20 staff members in creating meals to over 750 people each day, with a $2M annual budget.• Sharp leadership acumen and experienced in managing broad scope of operations, from staff supervision and schedule development to food/supply ordering and operations management.