Involved in the technology area since 1995, representing the following companies: Sun Microsystem, Hewlett Packard, Veritas, Nice, Microsoft and Avaya. This has given me the opportunity to develop a serious training path in order to meet the challenges required by IT critical mission environments administratively and technically. In the last 18 years I have had strong focus on Managing Experts impacting positively P&L results and customer satisfaction in Multinational and Local Companies.