Support 800+ retail stores using Cisco Meraki solution. In the process of migrating to an Aruba / Silver Peak SD-WAN solution. Also support 4 distribution centers (Visalia, CA, Opelika,AL, West Jefferson, OH, Hudson,OH). Routine firewall changes on our 24 Palo Alto firewalls. Escalation point for 3 associate network engineers.• Proactively perform wireless configuration audits and mass configuration changes to facilitate better enterprise wireless coverage in the stores. • Network refresh Hudson distribution center switches to support enterprise refresh. Bring new distribution center online to accommodate company expansion.• Rebuilt SolarWinds platform after the solar flare incident.• Perform troubleshooting and solve complex issues using networking tools.

Manage multiple locations, including JACK Cleveland, Jack Thistledown and Detroit Greektown home office locations. Escalation point for 8 associate network engineers and single point-of-contact for all Palo Alto firewall changes, VPN tunnels, and wireless network issues. Proactively perform configuration audits and mass configuration changes to facilitate entrerprise growth and reinforce networking standards. Install Juniper switches / routers to support enterprise expansion. Bring new locations online to accommodate casino expansion. Maintain Aerohive solution including new radio configurations and software upgrades. Perform troubleshooting and solve complex issues using networking tools. Within my first 90 days, revamped the installed Solarwinds suite and upgraded software on all wireless APs.

(Subcontractor working for Cleveland Clinic)

(Subcontractor working for Cleveland Clinic)

Managed entire enterprise monitoring and alerting process, including 1800+ Cisco switches, routers, and Wireless LAN Controllers across US and Canada. Enterprise included 8K+ Cisco wireless access points and 195K+ MAC addresses. Led multi-year process improvement projects to develop and implement enterprise-wide networking standards and processes.• Established and assured naming and configuration standards for all network devices, bringing order to chaos. No standards existed prior to this effort.• Identified and remediated numerous IOS code version issues per platform. Effectively stabilized network and improved network availability. • Ensured accuracy of inventory, software, and configurations by developing and implementing change process. • Supported future growth by proactively performing configuration audits and mass configuration changes to reinforce standards.• Installed hundreds of Cisco switches / routers, supporting enterprise expansion.• Developed and implemented network designs for many new construction buildings in Cleveland area to expand enterprise.• Maintained work-from-home program for 1600+ users using Cisco ASA / ASR solution.• Made changes to Check Point firewalls and VPN routers, allowing new / additional vendors to access enterprise services. • Troubleshot / solved complex issues using networking tools.

• Responsible for LAN and WAN related technologies and high-level networking support for Cole National's all-Cisco infrastructure environment. • Responsibilities included network design, management, and integration. • Network operating systems included Novell 4.11 and some 5.1, Windows NT 4• Projects included physical layer upgrades to Cisco Catalyst 5509s, Checkpoint firewall implementation, maintenance and configuration of new hardware per specification. • Provided technical assistance to network analyst and LAN administrators and direct troubleshooting efforts as needed. • Worked with users to plan hardware and software upgrades and changes to existing servers.• Managed equipment requirements and scheduling.• Researched and resolved escalated trouble calls.

Provided network consultation services for multiple large accounts in northeast Ohio:Novell Netware 4.11 Installs Windows NT 4 Server InstallsServer Migrations (Novell & Microsoft) Large Desktop Rollouts Using GhostCisco Router Installation & Configuration Electronic Software & Hardware Inventory Requests for Pricing (RFP) Vinca Stand by ServerARCserve Tape Backup Strategies Windows NT 4 Remote Access SolutionsNovell ZENworks Deployments Statements of Work

Provided network consultation services for multiple large companies throughout Ohio. Installed and patched network operating systems (Novell and Microsoft), performed router configuration (Cisco and Bay), diagnostics, troubleshooting and repair of desktops, laptops, laser printers, ink jets. I am a seasoned hardware technician who earned 20+ hardware certifications.Certifications earned:• CCNA• Master Certified Novell Engineer (NetWare 4.11)• Vinca Certified Specialist• Certified Novell Engineer (NetWare 4)• IBM Professional Server Specialist• A+ CertificationTraining completed:• BCMSN – Building Cisco Multilayer Switched Networks• BSCI – Building Scalable Cisco Internetworks• BCRAN – Building Cisco Remote Access Networks• CIT – Cisco Internetwork Troubleshooting• ICRC – Introduction to Cisco Routing and Configuration• ACRC – Advanced Cisco Routing and Configuration• NetWare 4.11 to 5.1 Update