John Fallender Email & Phone Number

Orleans Ma

Every two years the Orleans Hospital Auxiliary conducts the Holly Berry Bazaar to raise a considerable amount of money for Cape Cod Hospital.As Chairman of the Woodcrafters we raise significant money from selling our high quality woodcrafts such as furniture, Kidarondack Chairs, Turned Bowls & Plates, Cutting Boards, Bat and Bird houses, kids toys, doll furniture as well as many other unique gifts not available in stores.

Orleans Ma

As a citizen Ambassador we learn all about the workings of the Orleans Police Department providing input as to the effectiveness of programs and outreach to the Town Citizens.

Orleans Ma

Member of the Board of Trustees, Treasurer, Governance Committee Member and Chairman of the Finance Committee. The Orleans Academy of Performing Arts includes the Playhouse and School. The Playhouse offers a unique experience of an Immersive theater and provides opportunities our volunteer actors, singers, dancers, musicians, support crew to participate in a variety of productions.The Playhouse attracts over 13,000 people each year with its lively drama and entertainment and produces more than 12 shows a year, including musicals, dramas, comedies and original works. The School’s busy year of classes in dance, music, theatre, outreach residencies, workshops, assemblies, main stage Playhouse and School productions as well as informal in class demonstrations and presentations and produces 2 major productions annually.This venerable institution survives because of what it continues to offer this community.

Orleans Ma

Member of the Orleans Chamber of Commerce committee to develop a Visitors Center and Chamber offices as a replica of the original Orleans Train station at the original Depot Square site.

Orleans Ma

The Orleans Community Partnership (OCP) is committed to Orleans as “the cultural, recreational, and commercial hub of the lower Cape.” The OCP is an “umbrella organization” for the Orleans (MA) Village Center and its surrounding region, dedicated to advancement of cultural vitality, civic attractiveness, lifelong education, and environmental stewardship.The Orleans Community Partnership is a 501(c)(3) organization composed of a broad membership of citizens, businesses, organizations, and other stakeholders supporting the Orleans Comprehensive Plan and the Village Center Vision.

Orleans Ma

I have been honored to serve on the Orleans Planning Board for the past 12 years. This has been a great experience working on our regulatory duties with the Board undertaking many forward planning initiatives and looking back to some of the Planning Board’s initiatives over the years. • Lighting Bylaw to preserve the wonderful views of our night sky while directing lighting where needed. • Traffic Study which identified weakness in our Town roads and intersections which has resulted in improvements underway and currently planned. • Updated and validated the Orleans Comprehensive Plan. • Implemented a Marketing Study which looked into our Town’s viability, identifying 53 initiatives that would enhance our Town’s future and formed the basis for many working groups focusing on desired, businesses, street lighting, street furniture and interesting amenities. • As a result of dedicated committee work we received resources and support from the cape Cod Commission developing “The Streetscape Plan”. This was an important milestone for the many working groups to enhance the Village Center. Generous Towns people, Business owners, Orleans Community Partnership, Orleans Improvement Association businesses, DPW and Planning board all worked together and formed the basis for the construction of Theresa’s Way, Cove Road Parking lot, design of new benches, planters, placement of many new trees, Streetlights at the Roundabout and for the reconstruction of the two main intersections . • State designation of Orleans as a Cultural District. • Cape Cod Commission’s, resources and support of the 6A project. • Developed a historical profile of Orleans Community Indicators with data and graphics spanning over 13 years. * Created detail graphs of the Orleans Community Indicators for the Planning Board and Town officials to guide decision making with various graphs published weekly in the Cape Codder as "By the numbers"

Orleans Ma

In conjunction with the Planning Board, the Zoning By-Law Task force develops and edits recommended Zoning and General By-Laws.I retired after 11 years as a Member of the Orleans Zoning By-Law Task Force and over the 11 years we worked on the creation and editing of over 70 Zoning and General By-Laws.

Cape Cod

Board member of Mass Bike Cape and Islands Board promoting safe bicycling practices through education programs, public communications, and the support of appropriate law enforcement agencies. Provided support to the Lower and Outer Cape Bikeways Committees focusing on their issues, organization and initiatives related to their Towns.

Orleans Ma

Focused on Bike safety, Training and Rules of the Road instruction for both Orleans residents and the summer international workers with Organized Bike Rodeo’s, Annual Coast to Coast Bike Ride and feasibility projects for future Bike Routes and trails

Retired from Xerox after 38 years in Customer Services in New York, Puerto Rico and Latin America.International Executive with an outstanding record and experience in all phases of Service Operations especially in Latin America, Middle East and Hong Kong.Provided HQ and on-site operational support and management direction to Xerox Operating Companies achieving leadership levels of Customer Satisfaction while meeting profit, revenue and asset targets.Key elements of these responsibilities included the development of Service operating Plans, Strategies, and programs to improve product performance, service levels, Call dispatching centers, manpower planning, service marketing, machine refurbishing, Parts; usage, inventories, stocking levels, and repair.Affiliate responsibilities included regular operations reviews with extensive travel to Latin American countries and interior Branches. In addition, provided consulting services to Saudi Arabia, Egypt, and Middle East HQ Operations.Customer Satisfaction:Measurement systems, Process Improvement, Maintenance Practices and Service ProductivityFinancial:Service Margins, After sales Revenue and profitability I.E. Maintenance Contracts, Supplies, Paper.Xerox Business Services:Marketing, Sales of Outsourcing Contracts and management of in-plant services.Performance measurement and planning tools:Custom Designed Excel Models for Manpower Planning, product performance, financial results

Education record

Education record