Reception duties, including answering incoming calls and scheduling appointmentsFollows up on phone calls and contacts as appropriateAnswers general emails and postal correspondence with customers and suppliersProcesses expenses and invoicesCreates budgets and orders office suppliesFiles and archives accurate recordsContacts suppliersManages health and safety as well as fire regulations within the officeNegotiates and manages office insurance contractsManages… Show more Reception duties, including answering incoming calls and scheduling appointmentsFollows up on phone calls and contacts as appropriateAnswers general emails and postal correspondence with customers and suppliersProcesses expenses and invoicesCreates budgets and orders office suppliesFiles and archives accurate recordsContacts suppliersManages health and safety as well as fire regulations within the officeNegotiates and manages office insurance contractsManages office subscriptions to magazines and online resourcesMonitors training material and confirms it's all up to dateNegotiates new customer accounts and contractsArranges travel and accommodation plans for executives when requiredManages the customer complaint procedureOrganises and audits the company's systems, databases, and proceduresPrepares weekly and monthly reports for the directorsProvides administrative support for the directors as neededMay take care of payroll procedures and process customer orders Show less