John Flaa Email and Phone Number
John Flaa personal email
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My vast diversified professional civilian and military experience adds a unique and significant value to any professional team. Working as a catastrophe claims adjuster for 7 years has provided me with a valuable insight into the balance of customer service and loss management.My duties included working directly with homeowners, senior level management, legal, compliance, and local State and Federal officials when necessary to complete the claim process. Claim management, claim file review, claim adjusting, and business interruption, loss of profit, claim investigation, claim payment, and claim denial. I have developed exceptional skills in, customer service, sales, marketing, and training. I can add notable value with my diverse background. My military education and training in criminal justice and law enforcement provides me with a distinct value in time management and professionalism for many different positions• IT Service Management - including hosting and managed services• Infrastructure Transformation - including data center consolidation• Cloud Services - including AWS based hosting and management• Talent services - including global talent sourcing.Property and Liability Insurance Claims backgroundMulti-state licensed insurance adjuster with extensive experience dealing with a full-spectrum of valid and fraudulent claims involving, commercial and homeowners insurance coverage’s A, B, C, D, business interruption, loss of earnings or profits, additional living expenses, commercial property loss, and bodily injury. Liability claims adjuster for British Petroleum during Gulf Oil Spill catastrophe. Inside Claims representative for Liberty Mutual Insurance Company and QBE First as property claims adjuster. Pro-active, flexible, and highly productive with sound judgment and decision-making skills.
Self Employed Catastrophe Adjuster
View- Website:
- charlesnorton.com
- Employees:
- 23
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Insurance AdjusterSelf Employed Catastrophe Adjuster Dec 2015 - Present
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Immigration Management Assistant OaDepartment Of Homeland Security – May 2015 - Oct 2015Dallas/Fort Worth Area, May 2015-Oct 2015 Completing a variety of physical, database and system file checks to prepare cases for adjudication and coordinate with other units to resolve non-routine issues and cases. Updating systems with current information required for reports and data analysis and administering management information systems. Assisting the Contract Performance Analysts with inspections, preparation of reports and procedure planning as well as reviewing daily deposits. Supporting various administrative or operational programs by managing requests from internal customers; managing inquiries using various USCIS databases, electronic systems and reports; and reviewing and analyzing files and providing case status information and explanation. Handling special mailings, creating databases, and maintaining files and filing system. Operating word-processing software and computer hardware to produce, store and retrieve drafts of a variety of document types.
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Wage And Investment - NegotiationsU.S. Department Of The Treasury Nov 2014 - May 2015Dallas/Fort Worth AreaW & I ,Negotiations DivisionResponsibilities:*Investigate and provide guidance with simple and complex income tax issues *Work with individuals in understanding tax law and resolutions*Provide clear understanding of notices, letters, and refunds*Access all resources from different data bases, to provide correct reliable information in a timely manner -
Regional Account ManagerCalance Jun 2013 - Mar 2014Dallas/Fort Worth AreaCalance provides IT design, implementation, operation and talent services for enterprise customers enabling transformations to new technologies such as cloud and mobile. With over 600 staff and 10 offices worldwide, we support the full life-cycle of IT services. Local offices can be found in Texas, California, Washington and Georgia. Formed following the merger of Calance and Partners Consulting, this single global company offers;• IT Service Management - including hosting and managed services• Infrastructure Transformation - including data center consolidation• Cloud Services - including AWS based hosting and management• Talent services - including global talent sourcing. -
Catastrophe Claims AdjusterQbe First Jul 2012 - Feb 2013Plano, Texas•Evaluated over a 1000 of field adjuster reports for accuracy of scope of damages cost of repairs and appropriate policy coverage’s.•Communicate with field adjuster, claims manager, lenders, insured and contractors to settle and adjust claims.• Proficient in Claims System software including Cebile. Managed both new and continuous settlement claims utilizing Claims Reference Library and I Picasso and Citrex.• Settle claims primarily for Hurricane Isaac and Hurricane Sandy•Settled claims for Homeowner based,( HOA) Lender Placed ,( RBLPP) and Forecloses based policies(REO)•Complete all assigned tasks above company expectations and standards.•Utilize both Xactimate and Xactanalysis to complete claims process. -
Catastrophe Claims AdjsuterLiberty Mutual Insurance Aug 2011 - Feb 2012Richardson ,Texas•Evaluate details of field adjuster reports for accuracy in scope of damages, cost of repairs and appropriate coverage’s.•Communicate with field adjuster, claims manager, insured and contractors to settle and adjust claims.•Manage between 125- 185 pending claims daily, both new and continuous settlement property claims with over 25 different policy variations, utilizing 3 different computer operating systems, CVO,RCS and OCAS.•Settle claims at multiple catastrophe sites to include: Tornado at Joplin, MO.; Tornado at Tuscaloosa, MS.; Hurricane Irene; East Coast Nor Easter, Oct. 2011; California Wind Storms, Dec 2011; and numerous other nationwide catastrophe sites. •Work between 50-80 hours weekly.•Complete all assigned tasks above company expectations and standards.•Utilize both Xactimate and Xactanalysis to complete claims process. -
Liability Claims Field Adjuster - Bp Oil Spill / Worley CastrophyBp May 2010 - Mar 2011Crawfordville , Fl.Liability Claims Adjuster/Evaluator • GULF COAST CLAIMS FACILITY • BP Deep Water Horizon Oil Spill •Reviewed, evaluated, processed, and remunerated claimants’ loss of income due to business interruption and property damage from BP Deep Water Horizon Oil Spill in Gulf in 2010.•Completed 15 to 25 in person claimant interviews daily.Accurately processing their claims resulting in 95% claims completion percentage for benefit of claimants.•Trained, mentored, and motivated 12 claims representatives on new policies and procedures to ensure compliance to best business practices.•Paid claimants over $8.5M over 10-month period to cover damages.•Established FWC (Florida Wildlife Commission) reporting procedures to calculate accurately claimant’s potential loss of income; procedures became SOP for Gulf Coast Claims Facility. -
Regional Sales RepresentitiveThe Tape Company Sep 1998 - May 2010Oklahoma, Louisiana, TexasRegional Sales Representitive
John Flaa Skills
John Flaa Education Details
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UsafE4 -
3.1
Frequently Asked Questions about John Flaa
What company does John Flaa work for?
John Flaa works for Self Employed Catastrophe Adjuster
What is John Flaa's role at the current company?
John Flaa's current role is Catastrophe Insurance Adjuster.
What is John Flaa's email address?
John Flaa's email address is jr****@****hoo.com
What schools did John Flaa attend?
John Flaa attended Usaf, Air University, Air University.
What are some of John Flaa's interests?
John Flaa has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Education, Environment, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Arts And Culture.
What skills is John Flaa known for?
John Flaa has skills like Insurance, Liability, Claims Management, Claim, Property Damage, Workers Compensation, Property Claims, Property And Casualty Insurance, Customer Service, Xactimate, Management, Policy.
Who are John Flaa's colleagues?
John Flaa's colleagues are Wendi Sidel-Butler, Dennis Goldsby, David M. Kershaw, Jeff Harrison, Conor Todd, Daniel French, Werneth (Tony) Anderson.
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