John Fleming Email and Phone Number
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Experienced General Manager with a demonstrated history of working in the insurance industry and Government. Skilled in Strategy, Performance Management, Culture Change, Business Transformation, Project Portfolio Management. Strong operations professional graduated from Monash University.
Dxc Providing Claims Management Services
View- Employees:
- 228
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General Manager - VictoriaDxc Providing Claims Management ServicesMelbourne, Vic, Au
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General Manager - NswDxc Providing Claims Management Services Sep 2023 - PresentSydney, New South Wales, AustraliaIn this role, I spearheaded DXC's entry into the NSW workers' compensation market, a highly regulated field, managing personal injury claims. Our initiative began with a successful tender to icare NSW, securing our position as a Claims Service Provider in 2023.I led the transition moving from Melbourne to Sydney to support the startup, growing the team from zero to 180 employees by September 2024 (on track for 200 at the end of December 2024). Our services now support over 90,000 employers across New South Wales.• Established a comprehensive claims operation, encompassing talent acquisition, claims management, analytics, customer service, and overall P&L accountability.• Implemented a series of initiatives to streamline operations, meet customer requirements and enhance service delivery.
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General Manager - VictoriaDxc Providing Claims Management Services Oct 2018 - Sep 2023Melbourne, AustraliaIn this role I led DXC’s Workers’ Compensation business in Victoria (Xchanging) including strategic direction and operational performance. With over 400 people in the team we supported over 20% of all employers in Victoria. In this role I had responsibility for all aspects of the business including P&L, sales and marketing as well as the insurance program (policy and claims management) and support areas which including training and development, customer relationships and data analytics.
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Director - ClaimsWorksafe - Victoria Mar 2015 - Oct 2018222 Exhibition Street MelbourneResponsible for claims strategy and execution across workers’ compensation in Victoria. Lead a Division to ensure WorkSafe’s targets for Service, Return to work and Financial Sustainability are met through a panel of Agents. -
Director - Business Planning And DevelopmentWorksafe - Victoria Jul 2014 - Mar 2015222 Exhibition Street Melbourne
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Director - EntitlementsWorksafe Victoria Jul 2013 - Jun 2014222 Exhibition StreetResponsible for leading the management of initial liability decisions and weekly benefits decisions (including Long Tail decisions) across the Victorian Workers’ Compensation scheme. There are some 30,000 new claims per year and long tail scheme liabilities of approximately $1.8B.
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Director - Major ProjectsWorksafe Victoria Jan 2008 - Jun 2013Responsible to lead major programs of work, within the Injury and Support Business Unit, ensuring the programs are deployed to assist the organisation meet our financial and service objectives.
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Project ManagerCgu Insurance Nov 2001 - Apr 2003 -
Claims Manager - VictoriaCgu Insurance Nov 1998 - Oct 2001
John Fleming Skills
John Fleming Education Details
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Business Administration And Management, General -
University Certificate Of Management
Frequently Asked Questions about John Fleming
What company does John Fleming work for?
John Fleming works for Dxc Providing Claims Management Services
What is John Fleming's role at the current company?
John Fleming's current role is General Manager - Victoria.
What is John Fleming's email address?
John Fleming's email address is jo****@****.gov.au
What schools did John Fleming attend?
John Fleming attended Monash University, Deakin University.
What skills is John Fleming known for?
John Fleming has skills like Workers Compensation, Stakeholder Management, Change Management, Program Management, Project Delivery, Business Process Improvement, Governance, Project Management, Policy, Stakeholder Engagement, Risk Management, Performance Management.
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John Fleming
Creative Artist And Producer In Music, Performance And Public Events.Greater Melbourne Area2optusnet.com.au, whittlesea.vic.gov.au -
John Fleming
Melbourne, Vic
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