• TPM supporting enterprise billing system conversion including financials, resource planning, requirements, application configuration, development, and testing.• Developed SLA’s and associated KPI’s to track performance and process improvements.• Created technical strategy and solutions for conversion and consolidation of high impact systems.• Assessment and improvement of SDLC processes and methodologies.

T-Mobile - Contractor:• TPM supporting IoT Product Development. Managed timelines, requirements, project tasks. Managed communication and collaboration with development teams, platform, and business stakeholders.• Scrum Master. Sprint planning, backlog refinement, and retrospectives.• Tracking milestones, resource management and coordinating project deliverables.• Data analytics and reporting. Hands on use of Azure IoT Hub, Cosmos DB, Event Hub, Power BI.• Worked with UX/Design teams including requirements, mobile app design, process, and timelines.• Agile process improvement. Assessment of cross organizational functions, requirements, standards, and gap analysis.

Kendra Scott - Contractor:• TPM for Enterprise Data Warehouse including strategy, business requirements, development, and QA.• Developed cross organizational data analytics strategy. Hands on use of Tableau, Power BI and Snowflake.• Development of staffing plan and recruitment of technical team.• TPM for migration of internal IT platform systems to cloud services.• Scrum Master for application services group. Sprint planning, backlog refinement, and retrospectives.• Worked with UX/Design teams including requirements, front end design, process, and timelines.• Worked with platform and development teams to enhance application performance.

• Executed a capability assessment of application management, operations, and software development.• Developed readiness strategy and plan between product development, sales, and operations. • Assessment of application configurations, customizations, SDLC, and time to market requirements. • TPM supporting ERP implementation including budgets, timelines, KPI’s, requirements, product configuration and testing.

• Responsible for enterprise multi-year SDLC roadmap.• Drove technical standards and best practices for software development and application management.• Mentorship of relationships between technical and business partners. • Worked with UX/Design teams including requirements, mobile app design, process, and timelines.• Worked with third party content streaming partners for mobile app integration.• Analyzed data trends and key performance indicators (KPI) to identify areas of growth and improvement.• Conducted and coordinated code reviews and continuous improvement. C#, Java, JavaScript, .NET, REST API’S.• Capacity and contingency plans for application and systems platforms.