John Fleury Email & Phone Number

Washington, Dc, Us

Washington, Dc, Us

Bethesda, Md, Us

Software engineering support for Biomedical and Bibliographic information resources implementing a correspondence tracking system utilizing Power Apps, Dynamics 365, and Power Bi to support ncbi.nlm.nih.gov -- one of the most used sites in the world.

Herndon, Va, Us

Project Lead on Department of Justice's (DOJ) Enterprise Correspondence Management System replacement project. • Management and coordination of Agile development and functional teams for a digital transformation project implementing Dynamics 365 CE, PowerApps, SharePoint, and Azure AD across the entire US Department of Justice.• Works directly with senior level stakeholders to drive future vision and ensure requirements are understood and well documented.• Assign, monitor, evaluate, and ensure the completion of team tasks and projects.• Hands-on role to support analysis, design, and testing activities as needed.• Conduct briefings, prepare talking points, status reports, and presentations, and responds to senior management inquiries regarding budgeting, scope, and allocation.• Develop and maintain project plans, identify resource needs, and manage project schedule dependencies.• Tracking and managing to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)

Herndon, Va, Us

Functional lead on Department of Justice's (DOJ) Enterprise Correspondence Management System replacement project. • Lead for gathering requirements and analyzing the structure of the Executive Secretariat, Senior Leadership offices, and other components to determine their business processes and develop future functionality impacting the entire Department of Justice. • Updating forms, views, and entities, building reports, managing dashboards, developing workflows, and managing security system duties in Dynamics 365 CE, PowerApps, SharePoint, and Azure AD. • Product owner, manages backlogs (for developers, junior BAs, and testing team), creating and updating user stories, and translating client needs into actionable items.• Reporting all findings to senior leadership in DOJ including leading demos, walkthroughs, and tutorials. • Creating training materials and lead trainings for a user base of over 200+ users in over 30 departments and sub-departments.

Mclean, Virginia, Us

Worked as the leader of an Agile team to design and deliver high-value Dynamics 365 CRM custom solutions to guide USDA's Office of Ethics through all phases of the project life-cycle. Worked closely with a variety of internal and external business partners to ensure that all requirements are understood, documented, and met.• Lead Agile business requirement gathering sessions and design sessions with users and leadership.• Elicit, analyze, and translate complex business requirements into detailed functional and technical specifications and ensures the customized solution includes optimized design and best practices.• Conduct demos, walk-throughs, and presentations to all levels of federal personnel and organizations.• Manage sprints and deliverables(JIRA, Azure DevOps) through the entire project to ensure deadlines are met.• Assisted in Dynamics 365 Admin duties to support Senior Developers as well as configuration of Dynamics 355 UI components.

Washington, Dc, Us

Business Development:• Developing partner relationships and strategic alliances to create the best possible product availability for customers.• Participation in writing sales proposals: RFIs, RFPs, RFQs, and SOWs.• Working with our marketing team and partners to create go-to-market strategies for new products that align with our strategies and strength to leverage our relationships within the federal space.• Collaborating with cross-functional teams (marketing, IT, sales, account management) to develop KPIs and integrate them into our CEO's business plan.Microsoft Dynamics 365 Implementation, Configuration, Customization, and Administration:• As the business development/CRM lead with Office of Economic Opportunity (OEO) and the Small Business Administration(SBA), I collaborated with stakeholders to document business requirements and technical requirements to replace its current Microloans Electronic Reporting System (MPERS) with a cloud-based solution that would meet the system needs of OEO’s Microloans program. • Working in all phases of software development lifecycle (SDLC) including requirements gathering, analysis, design, reviews, scoping, testing, debugging, documenting, building, and deployment.• Designing and customizing CRM forms, workflows, knowledge bases, business rules, and charts.

Washington, Dc, Us

• Provided end-user support for CRM system including creating and modifying user accounts, security functions, assisting in dashboard configuration, and overall CRM user support.• Designed custom reports and analysis through SQL querying, Tableau, Luminate Online, Blackbaud, and Google Analytics for our corporate and satellite offices.• Provided data and analytics for fundraising operations such as house mailings, telemarketing, emails, segmentation, and ad hoc requests, to Membership, Development, Online Marketing, Action Fund, and field offices. Liaison between segmentation vendor and Integrated Marketing to convey data needs and ensure timely and accurate delivery.• Transitioned entire company to a new CRM by creating User Acceptance Testing (UATs), writing scripts, test validation, business rule validation, bug tracking/ticketing, and leading the Training Working Group comprised of staff, consultants, and CRM vendor staff.

Washington, Dc, Us

• Responsible for updating and maintaining all constituent and education data which come into the Records Office from multiple sources throughout the University Records system via Banner Operational Data Store, Ellucian analytics software with Cognos and Argos reporting, Oracle, MS SQL Server, Excel and multiple CRM platforms including Abila Millennium, iModules, and ExactTarget.• Coordinated corrections and improvements to the large periodic Registrar data import program with Information Management Group and the Associate Director of Constituent Records.• Managed the data integrity of Scholarship/Fund data, including importing data from Student Financial Services as well as all data checks and cleanups.

Washington, Dc, Us

• Managed data integrity of all event-related data in the GU Office of Advancement database. • Used coding and data mapping tools to read in event data from Cvent, Abila data management tools, and Online Community event systems. • Create and design reports via Microsoft Excel, Oracle, Microsoft SQL Server, and Microsoft Access databases.• Trained users on event component of GU Office of Advancement database. Trains and supervises students assisting with manual coding through an active scrum environment.

• Created long-form and editorial content for local, regional, and national websites and magazines. Past bylines include DCist, Northern Virginia Magazine, and Eater Nationwide.• Covered ABRA and TTB regulatory issues, current events, local politics, and consumer recommendations.• Authored articles have been referenced by industry stalwarts such as GQ Magazine, The Daily Beast, and The Dish.

Waltham, Ma, Us

• Clinical data inventory management and data mining using Excel, Access, and laboratory information management systems (LIMS) including Nautilus LIMS and In-Trak.• Operated within a validated, 21 Code of Federal Regulation (CFR) Part 11-compliant IT infrastructure tracking samples and appending critical data.• Developed, implemented, and updated Quality Assurance (QA) protocols for addressing client and regulatory needs.

Master Of Science (M.S.), Biotechnology Management

Bachelor Of Science (Bs), Psychology