Onsite, Phone, and Remote support for a Manage Service Provider with 100s of active clients with On Premise and Cloud Infrastructures (Multi tenant and single tenant)Responsible for installation, configuration, and troubleshooting of hardware and software related issues for workstation and server environments.Plan and coordinate the consolidation and upgrades of equipment and software for clients.Responsible for loading wide range of retail and custom software for Windows, Linux, and Mac OS environments.System Administration of Windows Active Directory, DHCP, DNS, Folder Shares and File Permissions for several different companies with 100 plus users.Upgrade domains and hardware from Windows NT/2000/2003 to Windows 2008 R2/2012/2016 platforms.Implementation and maintenance of VMWare (ESXi, vshpere, vcenter, vmotion, vsan) and Veeam Backup and Replication (backup, remote backup copy, and remote replication) in order to provide short RTOs and RPOsStorage: Deployment of SAN (Dell and HP), NAS (QNAP, NETGREAR, and Buffalo), and DAS. RAID (1,5,6,10,Disk Pools). Website Administration: Web Sites hosted on IIS and apache based servers with MSSQL and mySQL Database backends.Email: Deployed and Maintain email hosting for 1000 plus users over 30 different domains. Well versed in Microsoft Exchange and Icewarp Server. Mobile device setup for iPhone and android. Setup of various mobile applications and email protocols (imap, pop3, smtp, https, and exchange)Network Administration: Configure and maintain Routing, Address Objects, NAT Polices, Rules, Zones for Firewalls (SonicWALL and Dell) and Layer 3 switches (Cisco and Dell). Hardware and Client VPN deployments. BGP implementations. Point-to-Point and MPLS Setups. VLAN administration. Private and public wireless networking.Compliance: Planed, configured, and successfully implemented technology for PCI, HIPPA, and SOC.Disaster Recovery Planning for clients.

Maintained and developed School of Tourism and Hospitality website.Performed regular maintenance to School of Tourism and Hospitality Web and Database Servers.Provided troubleshooting and problem solving for faculty and staff.Provided desktop and tech support for all computer and technical related issues.

CheckerControlled flow of traffic of goods and merchandise from ship to shore.Operated several different electronic scanning devices.