John Frank, Phd Email & Phone Number

Cary, Nc, Us

Collaborate with the executive team to translate business needs into research questions, owning the end-to-end analytical approach to uncover actionable insights and drive change for an educational coaching program.Lead user and product research programs to support the development and evaluation of program improvements.Identified ways to efficiently scale success team operations by leveraging HubSpot to automate client check-ins and triage follow-up.Designed and executed a 12-month coaching efficacy study that became the basis for the company's marketing campaigns.

Greater Boston Area

Designed data model combining information from billing records with client metrics to establish KPIs and targeted supervision for a team of 300+ coaches.Automated billing portal review process to screen for low utilization.Utilized a mixed methods approach to research client outcomes, leading to a revision in our coaching training program.Managed and developed a team of 30+ supervisors, using data-driven insights to improve their skills in coaching motivation, conflict resolution, and overall client satisfaction.

Greater New York City Area

Courses Taught: Undergraduate - Group Dynamics: Abnormal Psychology; Psychology of Human LearningGraduate - Individual Counseling: Practice 1; Counseling LGBT Youth

Greater New York City Area

Co-wrote and edited an NIH R01 grant application and IRB proposal for a three-year longitudinal study.Conducted research and contributed to 3 published articles and 1 book chapter in a professional handbook published by Oxford University Press.Developed and delivered 11 presentations at major academic conferences, for organizations such as the American Psychiatric Association.Led multi-site team of 10+ research assistants to meet funding and project implementation deadlines.Responsible for database management, data integration, and data transformation for longitudinal data collected at various sites (N > 1000). Disseminated findings via written manuscripts in academic journals as well as posters and oral presentations at multiple conferences.

Providence, Rhode Island

NIH-funded T32 Biobehavioral HIV Postdoctoral Research Fellowship.Designed study protocols for a grant proposal that was funded by the NIH.Led the development of one article and co-authored three articles for publication in academic journals. Managed five research assistants to ensure timely project implementation to meet funding deadlines.Led multi-site database management and data transformation for longitudinal data.

Greater Chicago Area

Provided individual treatment, group therapy, and biopsychosocial assessment for clients struggling with issues related to their gender and sexual identity, mood and anxiety disorders, substance abuse and dependence, and trauma at the Center on Halsted, Chicago’s largest LGBTQ-focused community center.Engaged in brief outpatient psychotherapy to patients with HIV/AIDS at Northwestern Memorial Hospital’s Infectious disease clinic.

New Jersey

Co-led three psychotherapy groups to develop coping, conflict resolution, and social skills among children and adolescents (7 to 15 years old). Conducted individual psychotherapy, biopsychosocial assessments, and school consultation with children and adolescents with presenting concerns including anxiety, depression, obsessive behaviors, ADHD, and ODD.

Greater New York City Area

Administered and interpreted neuropsychological assessments with children and adolescents (5 to 17 years old) and participated in feedback sessions. Consulted with school administrators, social workers, and psychiatrists. Co-led Parent Child Interaction Therapy (PCIT) cases for children with conduct disorders and other co-morbid concerns including ADHD and anxiety disorders.

Greater New York City Area

Treated clients in both in the inpatient and outpatient units of Addiction Institute.Provided individual treatment, group therapy, outreach and psychoeducational programming, and biopsychosocial assessment for clients struggling with substance abuse and dependence as well as co-morbid personality disorders, mood disorders, trauma, and issues related to identity, sexuality, and culture.

Master Of Science - Ms, Quantitative Management: Business Analytics

Doctor Of Philosophy (Ph.D.), Counseling Psychology

Bachelor Of Arts (B.A.), Psychology