As board member, I was charged with delivering strategic guidance and leadership to small and large franchisees, enabling stakeholders to drive daily motivation, problem resolution, and decision-making. Here, I leveraged professional expertise on employee and business development plans to enhance implementation and routine oversight.A few key achievements in this tenure include:• Represented and influenced VA franchisees to drive process improvements and implement change by establishing brand’s subcommittees.• Partnered with other franchisees and board members to cultivate desired business outcomes and develop innovative processes to set a new standard for brand.• Chaired presentations on state’s financial performance, operating metrics, customer metrics, and initiatives.

With Bacon Enterprises Inc., as Vice President of Operations; I maintain compliance with operating standards and quality control requirements while implementing innovative ways to enhance operational efficiency and overall business growth.A few key achievements in this tenure include:• Fostered, trained, and empowered a team of 340 employees to achieve established goals and KPIs.• Conceptualized and drove process improvement and cost optimization strategies that led to optimizing performance, productivity, and efficiency.o Devised quarterly business plans to evaluate cost projections and revitalized organizational structure to integrate, streamline, and delineate necessary functions.o Increased margins by 8% and revenues by 12% with improving operations, cross-selling, and pricing initiatives.• Applied lean methodologies to initiate several operational improvements that enhanced efficiency and reduced costs. Enabled other franchisees by sharing realistic approaches and training leadership.• Directed, mentored, and empowered a large team of employees; designed a program to promote new managers by building and maintaining a cohesive leadership structure.o Developed and promoted talent through coaching, training, and performance standards interacted regularly with all team members through onsite visits and routine meetings.

With Yum Brands Inc., I spearheaded multiple cross-functional teams to drive corporate initiatives and new product launches. Worked with finance, marketing, human resources, IT, and legal among other groups. I was responsible for leading process improvement aimed at simplifying and streamlining practices as well as producing top line sales and increasing profit margins.A few key achievements in this tenure include:• Devised work plans, determined resources, composed timelines, and generated initial budgets as part of project scope determination. Modified project plans to account for dynamic targets, staffing changes, and operational specifications.• Established standardized forms and operating procedures to expedite guidance, improve clarity, and promote consistency within brand, impacting over 4,000 restaurants.• Introduced a new deployment method for corporate audits using automation that produced efficiency and saved brand $5M per year; utilized java (self-taught), developed a mobile app, and created standardized forms to ensure compliance with corporate operating standards and capture real-time results.o Improved corporate visibility to restaurant performance through ease of access and use. Commended and rewarded by CEO for achieving breakthrough results outside of normal job responsibilities.• Successfully launched a new product within just nine months through systematic planning and effective collaboration with several cross-functional teams.o Defined operating standards and designed training materials that deployed to all restaurants nationwide.• Standardized a new product standard and operating procedure that saved brand $20M annually through reduced waste and improved quality.o Drove KFC’s taste rating from #11 to #4 in the Nation’s Restaurant News survey. Acknowledged by executive leadership for achieving breakthrough results.• Conducted demand forecasting for supply chain management, enabling brand to deliver sufficient

Here, I consulted and negotiated with franchisees to introduce new business processes through exploratory and informative meetings focused on value and benefits of solutions. Also, I assessed financial statements, operating standards and performance, and talent management approaches to highlight strengths, weaknesses, and improvement areas. I collaborated with owners and leadership teams to develop actions plans covering key milestones; continuously interacted to monitor/discuss performance.A few key achievements in this tenure include:• Elevated profit margins by 6% on average for KFC franchisees by driving operational excellence through advanced cost optimization strategies and systems.o Boosted revenues for Taco Bell franchisees by $100K per restaurant within two years.• Transformed multiple at-risk or troubled KFC franchisees by re-vamping profitability, operational effectiveness, and compliance with brand standards. o Excelled as a key member of five-employee team corporate-wide that enabled two business units to earn “Franchisee of the Year” recognition.• Highlighted need for changes in franchisee legal contracts to retain brand’s reputation and operating standards. Worked interactively with legal and senior leadership team to implement changes.• Won “Consultant of the Year” award 3X and received four promotions before advancement to Sr. Project Manager.