John Garner Email & Phone Number

Leeds, United Kingdom

Project Implementation Specialist of Juriba Limited, developer of Dashworks, an IT migration command and control platform designed to revolutionize the management of enterprise IT transformation projects like Windows 10 or Office 365, and Evergreen IT initiatives such as Windows 10 and Office 365 client servicing, BAU Hardware Refresh and application.

Leeds, United Kingdom

• Solution design validation.
• DDMi 7.61 configuration validation
• Integration of 3 DDMi servers and 1 Aggregator.
• Bespoke solution using call home functionality only (no ping or Snmp access) to inventory 80,000+ desktop and laptop devices.
• Worked with test teams to validate solution and troubleshoot any issues.
• Technical lead for rollout.

• Troubleshooting and optimization of DDMi 7.60
• Scanner customization to meet business requirements.
• Knowledge transfer to empower the ongoing support team.
• Technical lead for upgrade to DDMi 7.61.
• Troubleshooting of network issues (Snmp, firewall access etc.)
• Solution architecture design for DDMi 7.61.

• DDMi planning and deployment to Royal mail group (RMG)
• Installation & Configuration of DDMi 7.60
• Technical Documentation
• Scanner customization to meet business requirements.
• Knowledge transfer to empower the ongoing support team.

Evaluated and accepted handover from HP consultants for project pilot.Customised ‘out of the box’ pilot solution to fit DHL’s business requirements.Solution architecture design encompassing staged rollout to 3 data centres (7,500 servers) of DDMi 7.50.Architecture documentation.Specification of DDMi hardware for collectors and Aggregator.Installation and.

• Technical lead for the HP Enterprise Discovery toolset (DDMI) pan health platform.
• Responsible for day to day running, configuration, installation and upgrade of the application.
• Technical lead on the application upgrade to HP Enterprise discovery 2.52 providing detailed installation documentation and an upgrade pack configured to BT Health requirements. This enabled support technicians (ASG).
• Creation of Scanner configurations for upgraded toolset.
• Implemented BT COT’s software recognition process to enable discovered applications to be recognized by the tool.

 Lead CM Tester for 2 of the HP Openview applications (Asset Centre & Enterprise Discovery). Designed, ran and analysed a number of test processes over the HP applications with comparisons to BT’s current systems to ensure data accuracy. Responsible for the creation of test documentation highlighting discrepancies and suggested resolution of issues. .

• Responsible for the deployment of HP Openview Enterprise Discovery Agents to over 3000 servers on the Spine and LLSP Estates using automated and manual deployment techniques where applicable, working closely with the.
• Day to day management of the above within the HP Enterprise discovery application to ensure connectivity across the network, working closely with the network, firewall, change and HP delivery teams.
• Responsible for the standardization of the agent across the environments and to ensure inclusion within the London and Spine DSL’s.
• Management of any issues that may arise with regards to the agent and the HP Enterprise discovery application.
• Responsible for the deployment of SNMP configuration scripts to ensure discovery of Network (Agentless) Devices.
• Worked closely with training team to develop Software recognition (Fingerprinting) process to allow the relevant departments to be trained thus enabling BT to gain maximum benefit from the HP Enterprise Discovery.

Managed requirements gathering exercise for Configuration management to ensure all required data was represented in the proposed toolset (HP Service desk) Represented BT Exact CM in initial CMDB specification meetings with HP.Managed reporting requirements gathering exercise to ensure all relevant reports would be reproduced in the proposed toolset.Chaired.