John Garzon Email and Phone Number
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Experienced manager in facility implementations, and workflows process application. Direct experience with prepress, production workflow, automation and software-as-a-service (SaaS) implementations. Focus on systems integration from point-of-sale to point-of-delivery with attention to proactive measures and quality-of-service (QOS) standards. Substantial experience with client relations and customer support for system enhancement, evaluation and maintenance.Thorough knowledge in software and systems development as complementary, or fail-safe, services to core systems. Managed solutions from concept, design, testing and final application with emphasis on sustainability, reliability and adaptability.Specialties:• Systems analysis for hardware/software evaluation and enhancement, i.e. network throughput, data management, production automation and service enhancement.• Technology solutions consulting from processes and workflows to system wide adjustments to improve productivity and reduce cost.• Thorough knowledge of prepress and production workflows and systems, i.e. Enfocus, Adobe, Microsoft, Creo and EFI products and services.• Various scripting and languages including Applescript, Adobe Scripting, and Javascripting.• Fluent in Spanish and English.
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Technology Solutions ManagerRadius Marketing Group, LlcMiami Beach, Fl, Us
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Technology Solutions ManagerRadius Marketing Group, Llc Oct 2013 - PresentPembroke, MaReporting to principal owner, the Technical Solutions Manager is responsible for providing technical solutions for internal and customer projects as well as managing and facilitating resolution of support calls, ensuring SLAs are met and quality targets are reached and maintained. Work independently and cooperatively on client-side work dependent on project scope. Scope of work includes but is not limited to internal IT tasks to system maintenance and implementation of various SaaS solutions which includes efi OPS and Microsoft Sharepoint services. Integration application for both internal and client-side connectivity are implemented to increase service levels and automate workflows.• Customized unique Javascript application for online client templates• Identified and addressed performance problems, system defects, hardware or software issues,. • Worked independently and provided proactive direction in a multi-solution environment. • Supported sales of product offerings with a targeted pitch approach with attention to applicable vertical. -
Independent Business OwnerJg Systems Dec 2012 - PresentProject management for various web to print applications (SaaS services) such as PTI Marcom and efi OPS. Plan, estimate, schedule and implement various contractual projects for a diverse client base. Projects include product and catalog creation as well as collateral coding including javascript, HTML, CSS, JQUERY and PHP. Offered services also encompass Email Marketing solutions (Mail Chimp, and Constant Contact) and Web Services including website management and hosting solutions. -
Web ManagerPrint Basics Jun 2015 - May 2018Deerfield Beach, FlImplement, maintain and support of custom web solutions services for client provisions. Process enhancement including internal automation and tasking to streamline processes and increase ROI. Develop online services and applications to facilitate new and expanded business ventures in both print and non-print markets. Manage SaaS vendor relations to enhance product and service offerings to existing client base. -
Systems ManagerBfsdaniels | Copycop Sep 2011 - Oct 201312 Channel Street, Boston, Ma 02210Implemented launch of Enfocus branded automated systems into the production facility. Planned and organized software and hardware to best suit the current organizational structure. Applied and developed automated tasks and applications to complement the system workflows.• Accomplished reduction of manual handling of work orders coming from web to print sites.• Created secure custom workflows by client to insure product quality and timely turnaround.• Scheduled regular maintenance of systems for backup and reorganizational purposes.Facilitated the company's first integration with a higher education institution as a Punchout catalog into a client's Procurement system. Required thorough knowledge of XML use in web service communications amongst host servers. Scheduled regular testing and verification of all integration steps from web to print storefront to back end invoicing.• Linearized product catalogs to insure proper segmentation and distribution amongst department -
Web To Print ManagerBfs|Daniels Aug 2005 - Oct 2013Initiated the launch of an ASP/SaaS (Software as a Solution) service. Integrated collateral production workflows and job tracking with existing in-house systems. Managed the service-side of customer interactions and experience with the system. Monitored system activity to improve template turnaround, enhance customer service and streamline production workflows. Maintained a constant focus on ROI to aid in controlling systems costs and to improve system efficiency from inception, application and enhancement.• Successfully integrated proprietary ticketing with existing job tracking systems.• Levied relations with production to improve file quality throughput to establish predictable results from POS to point-of-delivery.• Successful launch of over 35 custom print on demand sites with various ordering structures in place with impact on delivery and billing.
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It ManagerCopy Cop Aug 2005 - Oct 2013Responsible for daily IT operations in central and satellite locations. Monitored hardware inventory as well as scheduled regular maintenance. Updated and managed software inventory list to assess needs for purchase and redistribution. Budgeted software and hardware needs to reduce cost and increase ROI. Delegated responsibilities as needed for both hardware and software maintenance and monitoring. Managed help desk needs amongst staff to assess and service internal staff and client base.• Monitored and enhanced backup systems for online and offline systems.• Trained staff in Javascripting and templating to improve service turnaround and increase customer satisfaction.• Developed alternative methods of centralizing software needs as well as hardware equipment reallocation.
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Site ManagerCanon Business Solutions Jul 2003 - Feb 2005Responsible for day-to-day operations of a shared facilities management center. Duties included scheduling, inventory control, vendor and customer service relations. Inside sales and outside sales was required to increase net sales for the site as well as account management.• Regulated production workflow to maximize turnaround and quality.• Proactive network maintenance and computer functionality for both PC and Mac systems.• Maintained lines of communications with customers to maximize quality of service.• Improved and enhanced services as needed to reduce cost, improve turnaround and overall increase customer satisfaction. -
Production ManagerGnomon Copy Aug 1997 - Sep 2002Managed 2nd and 3rd shift production operations including training, scheduling and staff management. Maintained exceptional customer service levels. Defined and delegated responsibilities for workflow enhancement. Monitored entire workflow from point of entry to final delivery. Established comprehensive data management solutions. Scheduled regular staff reviews and set standards of communication to improve retention. Standardized user procedures for Xerox equipment. Explored innovative methods in job submission and processing , i.e. e-submittals and email communications.
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ManagerJillians/Luckystrikellc Aug 1995 - Jun 1997Coordinated day-to-day operations of an entertainment complex with yearly net sales of $20 million. Managed a staff of 200+ which included scheduling, training, hiring and termination. Assessed company needs for improvement in customer service. Balanced and reconciled daily cash outs and safes. Utilized Micros Systems to monitor registering process and balance daily/weekly end reports.
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Assistant Manager And Graphics DesignerGnomon Copy May 1991 - Aug 1995Workflow planning, job processing and customer service. Trained new counter service help and junior assistants in typesetting and graphic design tasks. Planned daily work schedule and translated customer design requests.
John Garzon Skills
John Garzon Education Details
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Political Science And Sociology -
Morris Hills H.S.College Preparatory
Frequently Asked Questions about John Garzon
What company does John Garzon work for?
John Garzon works for Radius Marketing Group, Llc
What is John Garzon's role at the current company?
John Garzon's current role is Technology Solutions Manager.
What is John Garzon's email address?
John Garzon's email address is jg****@****smg.com
What schools did John Garzon attend?
John Garzon attended Boston University, Morris Hills H.s..
What are some of John Garzon's interests?
John Garzon has interest in Application Apple Sdk Development, Fishing.
What skills is John Garzon known for?
John Garzon has skills like Pre Press, Digital Printing, Adobe Creative Suite, Wide Format Printing, Color Management, Print Management, Offset Printing, Direct Mail, Customer Service, Mac, Quarkxpress, Variable Data Printing.
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1msn.com3 +171843XXXXX
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John Garzon
Program Coordinator Iii At College Of The Canyons, Office Of International Services And ProgramsSanta Clarita, Ca3paulhastings.com, yahoo.com, canyons.edu2 +166141XXXXX
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