Senior Lender Implementation Analyst
Wilmington, Ohio, United States
Senior Team Lead to implement new customers (banks) onto Dealertrack solution using Waterfall and Agile environments.Led efforts of gathering functional and data entry specifications based on business requirementsResponsible for identifying, analyzing and documenting gaps in procedures, policies and softwareMonitored and led efforts regarding Quality Assurance/User Acceptance Testing, Sign-Off and Delivery of Solution, Procedures, Policies, Maintenance and SupportFacilitated weekly customer status meetings to monitor progress of solution, defects, risks and issuesProvided knowledge transfer to appropriate business stakeholders and cross-functional teamsLed transformation efforts to convert all customer specifications into same business compliant formatDrove $1 million annual savings as Subject Matter Expert implementing Optical Character Recognition (OCR) into solution platformProject Management Team Lead working with Business Stakeholders, Product, Engineering and Scrum teams using an Agile environment to implement OCRCreated weekly productivity reports using SQL data extraction queries