John Geffre Email & Phone Number

I am a dedicated and analytical professional with experience in management and maintenance of IT infrastructure. Throughout my professional experience with the US Navy, I have built my technical exposure and gained experience in resolving technical issues and providing support to the team via email and phone. I have also received TS/SCI Clearance.I am adept at identifying and isolating technical and networking challenges, as well as devising solutions to resolutely mitigate issues that support in seamless and continuous working functions.If you would like to connect or know more about my professional story, please send me an InMail message or email me at john.geffre4@gmail.com

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  Information System Technician

  Us Navy

  Feb 2019 - Present - Washington Dc-Baltimore Area

  Message Center Operator Dec. 2019 – PresentSupervise a TS-user network along with 3,000 wired and 200 wireless endpoints to ensure seamless functions.• Managed Multimedia Message (JWICS M3 and ATLAS M3) and Decision Agent IGATE systems, software, and servers for a user base over different locations by cooperating cross-functionally with other team members• Gathered relevant data and created training documents, materials, and best practices for training users in the proper use of network hardware and software for efficient communication between team membersInformation Systems Technician Aug. 2019 – PresentPerform network and equipment maintenance, procurement, and project implementation in line with requirements.• Steered complex projects of hardware and software, including the maintenance of media libraries, monitoring the status, and installing and updating equipment troubleshooting applications in a timely manner• Managed four different teams to maintain and update critical voice and data communication links between 218 ship and shore commands, including switches, routers, and wireless access points• Developed account and application access, while also serving a user base of 3,000 clients• Enhanced 150 % productivity by solving technical issues of 200+ interactions weekly via phone or email• Completed proper installation of LANs, WANs, and appropriate software as per requirements • Researched and designed policies to reduce and safeguard internal and external threats