John Gilbert Email & Phone Number

Santa Clara, California, US

Newark, California, US

Managing a healthcare sales team, we execute on Renewal Rates, Customer Experience, growth of business, and quota attainment. Through strong communication and interpersonal skills, I strive to hit metrics, reduce attrition, and provide exceptional customer experience.

ServiceSource® International, Inc. (NASDAQ: SREV) is the global leader in cloud-based recurring revenue management solutions.As a Sales Manager leading a team within the Commercial sales segment, proficient and timely communication, as well as professional relationship development, extracts success from the business.-Responsible for quarterly revenue.

-Managed a strategic pipeline of $3-4 million annual spend across the Commercial business segment.-Maintained a pipeline through excellent customer and client communication.-Grew the business through upsells, cross-sells, and cross-team collaboration. -Proficiently navigated through 3 separate CRM programs.-Driven by quota attainment, customer.

Carbondale, IL, US

Working as a Dean's office associate involved many responsibilities, the best being the constant social contact with visitors. Professional communication with professors, alumni, students, and others helped me excel in daily duties.The position consisted of clerical work, scheduling, filing, and event management. These tasks demanded organization and time.

I was responsible for helping with the production of events. I worked with the event planners and exhibition runners to ensure events ran smoothly, delegated key tasks to team members, and helped to provide an inviting, productive experience.Event space preparation consisted of grounds work, physical production pieces, decorations, also including set-up.

Mooresville, NC, US

• Provided exceptional customer service; customer initiation, closing sales, and aggressive sales techniques
• Organized product for inventory management and assessed for loss prevention
• Assembled displays and organized structural supports; power equipment certified

• Directed student athletes on and off the field
• Communication among parents, students, and administration
• Restructured practice schedules, and coordinated with coaching staff and administration