John Gilbert Email & Phone Number

Nashville, Tn, Us

Santa Clara, California, Us

Newark, California, Us

Managing a healthcare sales team, we execute on Renewal Rates, Customer Experience, growth of business, and quota attainment. Through strong communication and interpersonal skills, I strive to hit metrics, reduce attrition, and provide exceptional customer experience.

ServiceSource® International, Inc. (NASDAQ: SREV) is the global leader in cloud-based recurring revenue management solutions.As a Sales Manager leading a team within the Commercial sales segment, proficient and timely communication, as well as professional relationship development, extracts success from the business.-Responsible for quarterly revenue within the Cisco US Commercial Business Segment-Manage staffing, performance, and development of a 30 person sales team-Run quarterly business reviews with clients providing innovative ideas and business insights-Set weekly and monthly sales campaigns to hit quarterly and annual goals-Utilize the 4 Pillars of High Performance Sales techniques to deliver success across the business

-Managed a strategic pipeline of $3-4 million annual spend across the Commercial business segment.-Maintained a pipeline through excellent customer and client communication.-Grew the business through upsells, cross-sells, and cross-team collaboration. -Proficiently navigated through 3 separate CRM programs.-Driven by quota attainment, customer satisfaction, & the 4 Pillars of High Performance Sales

Carbondale, Il, Us

Working as a Dean's office associate involved many responsibilities, the best being the constant social contact with visitors. Professional communication with professors, alumni, students, and others helped me excel in daily duties.The position consisted of clerical work, scheduling, filing, and event management. These tasks demanded organization and time management. Professionalism and proper business etiquette helped pave the way for career growth.

I was responsible for helping with the production of events. I worked with the event planners and exhibition runners to ensure events ran smoothly, delegated key tasks to team members, and helped to provide an inviting, productive experience.Event space preparation consisted of grounds work, physical production pieces, decorations, also including set-up and breakdown of all utilized facility property. Working with local space owners, site leaders, and fellow grounds crew, we provided exceptional service and a tailor made experience for event-goers.

Mooresville, Nc, Us

• Provided exceptional customer service; customer initiation , closing sales, and aggressive sales techniques• Organized product for inventory management and assessed for loss prevention• Assembled displays and organized structural supports; power equipment certified

• Directed student athletes on and off the field • Communication among parents, students, and administration• Restructured practice schedules, and coordinated with coaching staff and administration