Accountable for driving service sales by traveling and collaborating with sales teams across the Americas, Asia, & Europe.Negotiation of hardware and software support contracts for our largest customers with values ranging from $250K to over $20M.Provide service quotes and proposals to providers across the globe involving Comcast Communications, Charter Communications, Cox Communications, Wide Open West, Verizon, Rogers Communications, Videotron, Telecom Italia, DEN Networks & many others.Assist with budgeting and sales forecasting for the Services Division.Assist sales teams with building customer and partner relationships.Completion of other daily tasks including interaction with customers and partners to provide service quotes, render product support and process contract renewals.

Responsible for driving video service sales to cable and telecommunication companies.Prepared and presented in-depth sales proposals and scope of work documents.Management and coordination of product/services proposal development and delivery activities with Sales Account Teams.Assist Account Teams with customer calls and inquiries relating to services proposals or service related issues.Prepare labor and material cost/pricing for video service projects.Prepare service project financial results including margin and profitability analysis.Hands-on training assistance for account teams and partners with regards to new products and service offerings.Provide project managers with financial reporting and service delivery documents as needed.

Provided leadership and management for Knology's Knoxville division.Prepared multi-million dollar revenue & expense budgets.Budget management included sales, revenue, operating expenses, service costs, capital expenses, and earnings before interest, taxes, depreciation, and amortization (EBITDA).Recruited, hired and trained employees for all staff positions.Responsible for building positive relationships with diverse business, community, and governmental leaders.Prepared weekly, monthly, and quarterly sales and operations reports.Presented quarterly financial and operational results to senior leadership that involved chief executive officer and vice presidents.Provided warehouse and inventory management.Responsible for all departments within the Knoxville division including Sales, Marketing, Customer Service, Operations, Network, and Construction.

Managed installation & training department.Provided onsite inventory management software installation for large customers in the manufacturing industry.Provided onsite software training to customers and distributors.Created installation & training documentation.Provided remote technical support to customers and distributors.