Oversee the operations of multiple branches and/or satellite branches in Maua, Meru, Embu, Nyeri, Nyahururu, Nakuru, Naivasha, and Narok.Guide, train and manage all grades from interns to Branch Managers.Stakeholder Relation Management: Dealerships, Stage Chairmen, Government Authority.Prepare reports for presentation to senior management in a timely manner.Organize, implement, and review training programs for staff in the entire region.Ensure that all branches follow safety, health and business laws and regulations.Uphold company’s brand standards of excellence and service, guaranteeing quality performance.Collaborate with marketing team for the planning of large events.Collaborate and communicate with all departmental stakeholders to ensure business needs and productivity are met.Cost Control which entails petty cash, Inventory and Recruitment management.Fraud Prevention and Management.Business Growth- Potential markets research, exploration, and implementation.

Representing Watu Credit and implementing the Company’s business development plan in the assigned geographical area within the assigned mandate.Increase penetration into the target client segments through participation in the development and opening of new satellite where there is potential.Provide leadership in the development and implementation of regional business development plans such as through typical activities like formulate/implement/monitor future strategies, sales plans and activities to acquire new customers, deepen existing relationships in the Branch network and align these with the business goals.Manage the client portfolio for profitable growth by deepening and widening the customer relationship through customer contact.Work closely with the marketing team to design marketing and sales programs to acquire new clients in the desired Branch.Maintain a motivating work environment for all the Branch that drive performance.Facilitate proper on-boarding of new Branch staff and ensure on job trainings for the staff in the Branch.Responsible for proper documentation and ensure compliance of the Company’s policies and procedures are in place at all Branches.Improve the overall efficiency of Branch operations.

Representing Watu Credit and implementing the Company’s business development plan in the assigned geographical area within the assigned mandate.Increase penetration into the target client segments through participation in the development and opening of new satellite where there is potential.Provide leadership in the development and implementation of regional business development plans such as through typical activities like formulate/implement/monitor future strategies, sales plans and activities to acquire new customers, deepen existing relationships in the Branch network and align these with the business goals.Manage the client portfolio for profitable growth by deepening and widening the customer relationship through customer contact.Work closely with the marketing team to design marketing and sales programs to acquire new clients in the desired Branch.Maintain a motivating work environment for all the Branch that drive performance.Facilitate proper on-boarding of new Branch staff and ensure on job trainings for the staff in the Branch.Responsible for proper documentation and ensure compliance of the Company’s policies and procedures are in place at all Branches.Improve the overall efficiency of Branch operations.

Handling and supervising all branch operations and any customer compliments or complaints. Finding and implementing solutions to any problems that may arise. Not limited to insurance claims, tape lifting for lost license plates for assets, and logbook processing. Handling petty cash for the branch. Attracting Clients to Watu Credit Limited Asset Finance products. Acting as the contact person at nominated sales point(s) for all incoming inquiries from potential and existing Clients concerning Asset Finance products offered by the Company, and directing queries’ regarding the Company’s other products to head office.Providing pro-active, accurate, detailed, and comprehensive product presentation in respect of the Client’s inquiry.Conducting pre-assessment of the Client’s financial position and offering the best suitable product configuration.Collecting necessary documentation, including but not limited to ID, PIN, photo, and asset details; checking for document authenticity and ensuring scanning quality; submitting all relevant information to the back office for further checking and processing. Issuing appropriate Loan Agreements, ensuring data entry accuracy and correctness, and making sure that all essential conditions of Loan Agreement such as (but not limited to) duration, payment schedules, due amount, as well as legally binding consequences in case of breach of Terms and Conditions of this Agreement are fully explained to the Client and accepted by the Client.Advancing customer support by conducting preventive and follow-up calls and reminders to clients to ensure adherence to payment schedules for repo assets.Keeping Department Manager informed by submitting activity reports and performance analyses by Company reporting procedures.Ensuring that all sales and marketing activities operate cost-effectively, consistently, and ethically within the given mandate and the mission and values of Watu Credit Limited.

Issuing appropriate Loan Agreements, ensuring data entry accuracy and correctness and making sure that all essential conditions of Loan Agreement such as (but not limited to) duration, payment schedules, due amount, as well as legally binding consequences in case of breach of Terms and Conditions of this Agreement are fully explained to the Client and accepted by the Client.Advancing on customer support by conducting preventive and follow-up calls and reminders to clients to ensure adherence to payment schedules for repossessed assets. Keeping Department Manager informed by submitting activity reports and performance analysis in accordance with Company reporting procedures.Ensuring that all sales and marketing activities operate cost-effectively, consistently and ethically within the given mandate and within the mission and values of Watu Credit Limited.Assisting and following up on insurance claims for Theft, Accident and Fire cases.Cost Control which entails petty cash, Inventory and Recruitment management.Stakeholder Relation Management. Dealerships, Stage Chairmen, Government Authority.Business Growth- Potential markets research, exploration, and implementation.Guide, train and manage all grades from interns to senior officer level. Uphold the company’s brand standards of excellence and service, guaranteeing quality performance.

Marketing for the company on its loan product.Issuing appropriate Loan Agreement, ensuring data entry accuracy and correctness and making sure that all essential conditions of Loan Agreement such as (but not limited to) duration, payment schedules, due amount, as well as legally binding consequences in case of breach of Terms and Conditions of this Agreement are fully explained to the Client and accepted by the Client.Advancing on customer support by conducting preventive and follow-up calls and reminders to clients to ensure adherence to payment schedules for repossessed assets. Keeping Department Manager informed by submitting activity reports and performance analysis in accordance with Company reporting procedures.Ensuring that all sales and marketing activities operate cost effectively, consistently and ethically within the given mandate and within the mission and values of Fourth Generation Capital Limited.Assisting and following up insurance claims for Deceased clients.Cost Control which entails petty cash, Inventory and Recruitment management.Stakeholder Relation Management. Business Growth- Potential markets research, exploration, and implementation.Guide, train and manage all grades from interns to senior officer level. Uphold the company’s brand standards of excellence and service, guaranteeing quality performance.

Creating awareness of BRITAM life savings plans to the general public.Assisting existing clients in processing insurance claims.Processing insurance covers with head office.Liaising with Insurance Regulatory Authority on unpaid dues.Keeping clear and transparent recording systems for clients.Coordinating payment of damages for clients.Managing disposal of company assets.

Preparation of weekly and monthly financial returns and reports.Preparing monthly statements and responding to any queries arising from debt recovery.Ensuring that statutory payments are made with respect to NHIF and NSSF.Preparing monthly debtors and overall credit department report.Preparation of Sales/Debtors weekly report for the board of directors.Preparation of weekly and monthly budgets.Processing payment of taxes to Kenya Revenue Authority (KRA).Processing daily transactions in accounting systems.

Supervising Brand Ambassadors.Supervising quotation emails.Supervising the delivery of quoted products to their respective stores.Overseeing payment of Brand Ambassadors.Preparation of weekly and monthly financial returns and reports.

Convincing instore customers on purchasing SPL products.Providing a daily sales report.Assist in acquisition and invoicing process.

Preparation of weekly and monthly financial returns and reports.Processing payment of taxes to Kenya Revenue Authority.Liaising with banks, insurance companies and bodybuilders.Ensuring that statutory payments are made with respect to NHIF and NSSF.Filling documents and other customer correspondence.Post supplier invoices to their respective ledgers.Preparing payment vouchers for payment of working advance requests and invoices.Maintaining debtor's and creditor's records.Posting all payments into the cash book ledger.Managing office petty cash book requisition and payments.

Assisting in filling VAT returns.Assisting in filing withholding tax.Booking foreign and local suppliers' invoices through the SAP System.Processing of expatriates' work permits, special passes, dependents passes and alien cards with the immigration department. Assisting in the disposal of company assets.