Maximize retrieval, storage, and eradication of records for large multinational law firm; own accountability for files created and archived by 50+ attorneys at Houston office, while responding to record requests from Dallas and Austin offices. Play key role in keeping storage fees at a minimum by liaising with third-party vendors regarding storage and shredding needs. Coordinate time between projects and tasks, including reviewing invoices, running Docket Reports for intellectual property group, maintaining library, and training staff on records management software. Communicate status updates of projects to Houston office administrator on daily basis, while inquiring about assistance needed elsewhere. Email progress reports to supervisor in Washington D.C. office weekly and discuss Records and Information Governance Policies, projects, and workflow with Records Information Group quarterly via Zoom.♦ Project managed reorganization of expansive records system, migrating c. 2K records into new system within 18-months opposed to projected five years. ♦ Saved firm money by destroying 12K+ records in offsite storage (Houston) leveraging Excel spreadsheet and limited data to select appropriate files for destruction. Later assigned to eradicate records in San Antonio and Austin offices. ♦ Consolidated library from c. 2K sq. ft. of office space to 300 sq. ft. area; donated books to local schools. ♦ Shrank number of outdated files by identifying individuals who were no longer clients and returning files. ♦ Instrumental in transitioning to paperless document environment by outlining document retention plan/structured records format and coordinating implementation with nationwide offices.

Conserved partners’ time by calendaring dockets, generating materials for depositions/hearings, and corresponding with opposing counsel regarding settlement documents. Managed files and archives for firm’s two largest dockets, while requesting invoices for records ordered. As member of Toxic Tort Litigation team, reported to Partner in charge of docket, coordinated/communicated travel plans for depositions and hearings to contract counsel, and updated team on new wireless technology of the time. ♦ Saved firm time and expenses by switching to paperless records system.

Forged sustainable client relationships through daily communications with existing and potential clients, resulting in repeat business; demonstrated products and advised companies on creating wireless communication plans. Built four-member sales team; opened communications by establishing internal group chat. Drummed up new business and expanded brand awareness by devising and executing marketing strategies.

Streamlined workflow by coordinating and supervising loading/unloading of goods for delivery, while assisting in the documentation of bookings. Improved processes by mapping out store and adding location data, enabling order pickers to easily locate items. Facilitated morning meetings with team members to discuss client requirements, resulting in higher client satisfaction.

Work the front desk. Check ID's to make sure only authorized individuals were using the facility. Check out athletic equipment for use. Sweep the gym. Secure/lock down the facility at closing. Issue lockers. Clean and maintain the pool and surround area.