John Gorham Email and Phone Number
John Gorham work email
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John Gorham personal email
Health care professional with more than 15 years of experience in finance, consulting and process improvement. Energetic and collaborative leader with expertise in financial analysis & planning, Quality measurement and improvement, and incentive compensation programs. Skilled in managing cross-functional projects and gaining support and supporting senior leadership and stakeholders. Six Sigma Black Belt.
Kaiser Permanente
View- Website:
- kaiserpermanente.org
- Employees:
- 120876
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Executive Consultant To The Cfo, Northern California RegionKaiser Permanente Sep 2022 - PresentOakland, California, United States- Manage and lead cost structure initiatives and teams across hospital and claims utilization and supply chain areas.- Provide consulting and communication support to CFO across an array of areas including financial planning & analysis, revenue cycle, and contracting.
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Principal Consultant, National Quality GovernanceKaiser Permanente May 2016 - Sep 2022Oakland, Ca• Lead a consulting team in Kaiser Permanente's corporate office supporting the analysis, prioritization and selection of strategic Quality & Service measures for the Annual and Long-Term Incentive Plans through structured engagement of Quality and Operational leaders.• Directly engage Regional Presidents and senior leadership of Nursing, Pharmacy, Mental Health & Wellness on key recommendations relating to the Incentive Plans.• Direct forecasting and reporting of Quality measure performance for senior leader and Board audiences through engagement of regional Quality leaders and their staff.• Engage analyst community to define and document measure specification changes, streamline reporting data reporting and analysis, and provide quantitative forecasts of performance.
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Associate Director, Member ExperienceUnitedhealth Group Jan 2007 - Apr 2016Berkeley, California• Lead four-person team focused on delivering high-impact business transformation projects to improve the quality of the member experience for the AARP Medicare Supplement business. • Implemented Six Sigma process improvement and IT project to improve CMS acceptance of member eligibility records, thereby enhancing receipt of electronic crossover Medicare claims from CMS.• Directed process improvement project with significant IT component to redesign and simplify Explanation of Benefits (EOB) statement using plain language and clear design best practices.• Developed customer support and technical issue triage processes for new member website, helping to increase web registration by over 400% since implementation in March 2013.• Designed new customer service call process flow to address “pain point” calls around claims, billing, and privacy topics.• Restructured architecture of enrollment, underwriting and billing letter communications and managed revisions. Reduced number of letters by 70% using modular content framework, in addition to improving readability and consistency of letters. -
Director Of Sales & Marketing, CirculationKnight Ridder Jul 2004 - Apr 2006PhiladelphiaResponsible for circulation home delivery sales, marketing, retention, and customer service for Knight Ridder’s Philadelphia Inquirer and Philadelphia Daily News newspapers.
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Associate EditorForbes Sep 1997 - Mar 2002New York And Los AngelesAs Associate Editor in Los Angeles bureau, wrote stories on corporate strategy and finance for financial services and media companies in Los Angeles bureau, including a cover story on Charles Schwab. (2000 - 2002) As Staff Writer and Reporter in New York, researched and wrote articles on banking, health care and insurance industries. (1997 - 2000) -
ReporterBloomberg Lp Sep 1995 - Sep 1997Princeton, NjReported on corporate strategy and finance in the U.S. hotel and casino industries.
John Gorham Skills
John Gorham Education Details
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Finance, Marketing, Management & Organizations -
Humanities
Frequently Asked Questions about John Gorham
What company does John Gorham work for?
John Gorham works for Kaiser Permanente
What is John Gorham's role at the current company?
John Gorham's current role is Executive Consultant, Kaiser Foundation Health Plan & Hospital, Northern California.
What is John Gorham's email address?
John Gorham's email address is jo****@****nte.org
What schools did John Gorham attend?
John Gorham attended Northwestern University - Kellogg School Of Management, Yale University.
What are some of John Gorham's interests?
John Gorham has interest in Hiking "fourteeners" In Colorado, Playing Jazz Bass, Children.
What skills is John Gorham known for?
John Gorham has skills like Cross Functional Team Leadership, Leadership, Management, Marketing, Strategic Planning, Strategy, Medicare, Health Insurance, Healthcare, Process Improvement, Product Management, Analysis.
Who are John Gorham's colleagues?
John Gorham's colleagues are Marissa Banuelos, Rn, Bsn, Gary Marsh, Erick Anglo, Sandra Kangas, Jacqueline Bowman, Larissa Betts, Nelson Llanos.
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John Gorham
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John Gorham
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