John Grainger Email and Phone Number
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John Grainger personal email
John is a highly experienced rail professional, specialising in rail operations, planning and strategy development. John holds an Honours degree in Transport Management and Planning, and has over 20 years’ rail industry experience. He has worked with some of the UK’s largest and most successful transport groups, developing medium and long-term operational, resourcing and performance strategies for passenger rail networks.John currently works for Dubai Metro at an Executive Level, where he has delivered a number of significant operational, service and capacity improvements. An enthusiastic and confident communicator at all levels, John is politically incisive in discussions with government agencies as well as reporting to the board.John has a proven track record of consistently delivering high quality results to demanding customer requirements. He is experienced in the leadership of large, successful teams, motivating and developing staff to ensure they always work safely, produce excellent outputs and understand the value of these to all relevant stakeholders.
London North Eastern Railway
View- Website:
- lner.co.uk
- Employees:
- 569
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Joint Head Of Performance - East Coast PartnershipLondon North Eastern Railway Jan 2020 - PresentYork, United KingdomLeading performance improvement for the new East Coast Partnership, changing perceptions of the railway to deliver a service for everyone that runs on time, all the time.Responsible for creating, planning and delivering a collaborative approach to performance improvement for all users (passenger and freight) of the East Coast route, in line with the strategic vision of the East Coast Partnership (LNER and Network Rail).Defining performance strategy across the East Coast Partnership, directing delivery, senior stakeholder engagement and empowering teams to ensure sustained performance improvement across all areas of the business. -
Performance ManagerQatar Railways Company (Qatar Rail) Feb 2018 - Dec 2019Doha, QatarLeading the development, implementation and management of performance systems for Qatar Rail to ensure the highest levels of performance across both the new Doha Metro and Lusail Tram networks.Developing strategies and processes to ensure the Metro and Tram systems meet and exceed demanding levels of performance for operations, asset reliability, maintenance, safety and customer satisfaction. Working with the network operator RKH to specify, develop and implement an integrated Performance Management and Reporting System (PMRS) with functionality for performance reporting as well as management of contractual performance regimes that are in place. Management of the two separate performance regimes for Metro and Tram along with appropriate fault and dispute resolution mechanisms.Ensuring preparations for service launch as part of Qatar Rail’s Service Delivery team are proceeding according to plan, with system testing and commissioning followed by initial services to start before the end of 2018.
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Head Of Planning And Performance, Dubai Metro And Dubai TramSerco Sep 2013 - Jan 2018United Arab EmiratesA member of the executive team for Dubai Metro and Dubai Tram, responsible for strategy development, contractual KPI compliance and leadership and development of the planning and performance function.This includes development, implementation and monitoring of operational efficiency and change management programmes throughout the Operations and Maintenance contract with the Dubai Government. -
Head Of Performance, Stagecoach RailStagecoach Group Plc Feb 2012 - Sep 2013London, United KingdomLed the delivery of operational, timetabling and performance plans for UK rail franchise and concession bids, including those for Greater Western and Docklands Light Railway. Worked jointly with Network Rail and the South Western Railway to develop and implement a Peak Performance Improvement Plan for services operating to/from London's Waterloo station. -
Crossrail Project Manager, East AngliaNational Express Nov 2010 - Feb 2012London, United KingdomWorking with Transport for London ('TfL') and Network Rail to specify and develop infrastructure and operational changes to support the introduction of future Crossrail services. This included managing proposed station changes and working with TfL on proposed major changes to the existing depot infrastructure at Ilford in east London. -
Business Development Director And Performance Manager, C2CNational Express Sep 2009 - Oct 2010London, United KingdomResponsible for timetable and operational planning and performance management activities at c2c Rail, ensuring ongoing improvements in c2c's UK industry leading operational performance. -
Bid Commercial ManagerNational Express Feb 2008 - Sep 2009London, United KingdomDevelopment and production of operational and performance workstreams for major UK rail franchise bids. Coordinated performance improvement activities across National Express train operations, including the management of the Group 'Performance Management Improvement Process' ('P-MIP'). -
Performance DirectorNational Express Sep 2006 - Feb 2008London, United KingdomLeading performance improvement activities across all National Express train operations, including the management of the Group 'Performance Management Improvement Process' ('P-MIP'). Development and production of operational and performance workstreams for major UK rail franchise bids, including the successful bid for InterCity East Coast. -
Team Leader/Principal ConsultantInterfleet Technology (Now Snc-Lavalin) Jan 2004 - Aug 2006London, United KingdomDelivery of key components of rail franchise bids for major UK transport industry clients, including FirstGroup and MTR. This included development, data analysis, forecasting and modelling of operational performance regimes, including those for the South Eastern and Greater Western franchises.
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Market Sector Manager/Senior ConsultantHalcrow (Now Ch2M) Oct 1998 - Dec 2003London, United KingdomDelivery of key components to rail franchise bids for a number of UK transport industry clients. This included the development, data analysis and modelling for Performance Plans including Greater Western and InterCity East Coast franchise bids. Worked with major UK transport operators including FirstGroup plc and Sea Containers. -
Performance Manager, Midlands ZoneRailtrack (Now Network Rail) Apr 1994 - Oct 1998Birmingham, United KingdomDevelopment of performance improvement plans working with a number of major UK train operators including Virgin Trains and National Express. Part of a team that developed Railtrack's 'Process for Performance Improvement ('PfPI'). Leadership of the Midlands Zone performance team.
John Grainger Skills
John Grainger Education Details
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Bachelor’S Degree
Frequently Asked Questions about John Grainger
What company does John Grainger work for?
John Grainger works for London North Eastern Railway
What is John Grainger's role at the current company?
John Grainger's current role is Joint Head of Performance - East Coast Partnership (LNER & Network Rail).
What is John Grainger's email address?
John Grainger's email address is jo****@****rco.com
What schools did John Grainger attend?
John Grainger attended Aston University.
What skills is John Grainger known for?
John Grainger has skills like Rail, Public Transport, Railway, Operations Management, Project Planning, Stakeholder Management, Transportation, Rolling Stock, Change Management, Strategy, Performance Management, Contract Management.
Who are John Grainger's colleagues?
John Grainger's colleagues are Claire Pateyjohns, Archana Sasi, Darren Windle, Hayley Long, Stewart Ross, Tristan Terry, Kathryn Fawcett.
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John Grainger
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