John Grainger

John Grainger Email and Phone Number

Joint Head of Performance - East Coast Partnership (LNER & Network Rail) @ London North Eastern Railway
york, united kingdom
John Grainger's Location
United Kingdom, United Kingdom
John Grainger's Contact Details

John Grainger personal email

n/a
About John Grainger

John is a highly experienced rail professional, specialising in rail operations, planning and strategy development. John holds an Honours degree in Transport Management and Planning, and has over 20 years’ rail industry experience. He has worked with some of the UK’s largest and most successful transport groups, developing medium and long-term operational, resourcing and performance strategies for passenger rail networks.John currently works for Dubai Metro at an Executive Level, where he has delivered a number of significant operational, service and capacity improvements. An enthusiastic and confident communicator at all levels, John is politically incisive in discussions with government agencies as well as reporting to the board.John has a proven track record of consistently delivering high quality results to demanding customer requirements. He is experienced in the leadership of large, successful teams, motivating and developing staff to ensure they always work safely, produce excellent outputs and understand the value of these to all relevant stakeholders.

John Grainger's Current Company Details
London North Eastern Railway

London North Eastern Railway

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Joint Head of Performance - East Coast Partnership (LNER & Network Rail)
york, united kingdom
Website:
lner.co.uk
Employees:
569
John Grainger Work Experience Details
  • London North Eastern Railway
    Joint Head Of Performance - East Coast Partnership
    London North Eastern Railway Jan 2020 - Present
    York, United Kingdom
    Leading performance improvement for the new East Coast Partnership, changing perceptions of the railway to deliver a service for everyone that runs on time, all the time.Responsible for creating, planning and delivering a collaborative approach to performance improvement for all users (passenger and freight) of the East Coast route, in line with the strategic vision of the East Coast Partnership (LNER and Network Rail).Defining performance strategy across the East Coast Partnership, directing delivery, senior stakeholder engagement and empowering teams to ensure sustained performance improvement across all areas of the business.
  • Qatar Railways Company (Qatar Rail)
    Performance Manager
    Qatar Railways Company (Qatar Rail) Feb 2018 - Dec 2019
    Doha, Qatar
    Leading the development, implementation and management of performance systems for Qatar Rail to ensure the highest levels of performance across both the new Doha Metro and Lusail Tram networks.Developing strategies and processes to ensure the Metro and Tram systems meet and exceed demanding levels of performance for operations, asset reliability, maintenance, safety and customer satisfaction. Working with the network operator RKH to specify, develop and implement an integrated Performance Management and Reporting System (PMRS) with functionality for performance reporting as well as management of contractual performance regimes that are in place. Management of the two separate performance regimes for Metro and Tram along with appropriate fault and dispute resolution mechanisms.Ensuring preparations for service launch as part of Qatar Rail’s Service Delivery team are proceeding according to plan, with system testing and commissioning followed by initial services to start before the end of 2018.
  • Serco
    Head Of Planning And Performance, Dubai Metro And Dubai Tram
    Serco Sep 2013 - Jan 2018
    United Arab Emirates
    A member of the executive team for Dubai Metro and Dubai Tram, responsible for strategy development, contractual KPI compliance and leadership and development of the planning and performance function.This includes development, implementation and monitoring of operational efficiency and change management programmes throughout the Operations and Maintenance contract with the Dubai Government.
  • Stagecoach Group Plc
    Head Of Performance, Stagecoach Rail
    Stagecoach Group Plc Feb 2012 - Sep 2013
    London, United Kingdom
    Led the delivery of operational, timetabling and performance plans for UK rail franchise and concession bids, including those for Greater Western and Docklands Light Railway. Worked jointly with Network Rail and the South Western Railway to develop and implement a Peak Performance Improvement Plan for services operating to/from London's Waterloo station.
  • National Express
    Crossrail Project Manager, East Anglia
    National Express Nov 2010 - Feb 2012
    London, United Kingdom
    Working with Transport for London ('TfL') and Network Rail to specify and develop infrastructure and operational changes to support the introduction of future Crossrail services. This included managing proposed station changes and working with TfL on proposed major changes to the existing depot infrastructure at Ilford in east London.
  • National Express
    Business Development Director And Performance Manager, C2C
    National Express Sep 2009 - Oct 2010
    London, United Kingdom
    Responsible for timetable and operational planning and performance management activities at c2c Rail, ensuring ongoing improvements in c2c's UK industry leading operational performance.
  • National Express
    Bid Commercial Manager
    National Express Feb 2008 - Sep 2009
    London, United Kingdom
    Development and production of operational and performance workstreams for major UK rail franchise bids. Coordinated performance improvement activities across National Express train operations, including the management of the Group 'Performance Management Improvement Process' ('P-MIP').
  • National Express
    Performance Director
    National Express Sep 2006 - Feb 2008
    London, United Kingdom
    Leading performance improvement activities across all National Express train operations, including the management of the Group 'Performance Management Improvement Process' ('P-MIP'). Development and production of operational and performance workstreams for major UK rail franchise bids, including the successful bid for InterCity East Coast.
  • Interfleet Technology (Now Snc-Lavalin)
    Team Leader/Principal Consultant
    Interfleet Technology (Now Snc-Lavalin) Jan 2004 - Aug 2006
    London, United Kingdom
    Delivery of key components of rail franchise bids for major UK transport industry clients, including FirstGroup and MTR. This included development, data analysis, forecasting and modelling of operational performance regimes, including those for the South Eastern and Greater Western franchises.
  • Halcrow (Now Ch2M)
    Market Sector Manager/Senior Consultant
    Halcrow (Now Ch2M) Oct 1998 - Dec 2003
    London, United Kingdom
    Delivery of key components to rail franchise bids for a number of UK transport industry clients. This included the development, data analysis and modelling for Performance Plans including Greater Western and InterCity East Coast franchise bids. Worked with major UK transport operators including FirstGroup plc and Sea Containers.
  • Railtrack (Now Network Rail)
    Performance Manager, Midlands Zone
    Railtrack (Now Network Rail) Apr 1994 - Oct 1998
    Birmingham, United Kingdom
    Development of performance improvement plans working with a number of major UK train operators including Virgin Trains and National Express. Part of a team that developed Railtrack's 'Process for Performance Improvement ('PfPI'). Leadership of the Midlands Zone performance team.

John Grainger Skills

Rail Public Transport Railway Operations Management Project Planning Stakeholder Management Transportation Rolling Stock Change Management Strategy Performance Management Contract Management Project Delivery Management Commercial Management Business Strategy Light Rail Transportation Planning Infrastructure Franchising Procurement Rail Operations Metro Business Process Improvement Business Planning Franchise Consulting Performance Analysis Project Implementation New Business Development Training Planning Employee Training Railway Systems Business Development Transportation Management Public Sector Project Bidding Safety Management Systems Feasibility Studies Transport Modelling Stakeholder Engagement Signalling Business Case Culture Change Business Transformation Program Management Contract Negotiation Governance Risk Management Railway Signalling Rail Safety

John Grainger Education Details

Frequently Asked Questions about John Grainger

What company does John Grainger work for?

John Grainger works for London North Eastern Railway

What is John Grainger's role at the current company?

John Grainger's current role is Joint Head of Performance - East Coast Partnership (LNER & Network Rail).

What is John Grainger's email address?

John Grainger's email address is jo****@****rco.com

What schools did John Grainger attend?

John Grainger attended Aston University.

What skills is John Grainger known for?

John Grainger has skills like Rail, Public Transport, Railway, Operations Management, Project Planning, Stakeholder Management, Transportation, Rolling Stock, Change Management, Strategy, Performance Management, Contract Management.

Who are John Grainger's colleagues?

John Grainger's colleagues are Claire Pateyjohns, Archana Sasi, Darren Windle, Hayley Long, Stewart Ross, Tristan Terry, Kathryn Fawcett.

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