John Grainger Email & Phone Number

Melbourne, Victoria, Australia

Port Melbourne, Victoria, Australia

• Support and maintain Pronto, the core ERP System, and ensuring 100% uptime and functionality during business hours.
• Help Desk support queue analysis and triaging. Ensuring all supports requests and incidents are appropriately triaged and either actioned or referred onto relevant support person or external vendor.
• Provide training across various audiences, level of experience and settings, including: 1. Training new employees on Pronto modules that are relevant to their… Show more
• Provide training across various audiences, level of experience and settings, including: 1. Training new employees on Pronto modules that are relevant to their role.2. Providing refresher training to existing staff to.
• Development of dashboards for key business functionality such as Sales, Rental, Service and Product Management, as well as other reports for ad-hoc use or scheduled delivery.
• Engage with key stakeholders to determine change requirements in order to prepare and provide requirement documents to developers, and testing of changes to ensure fit-for-purpose and end-user requirements

Melbourne, Victoria, Australia

• Key Responsibilities
• Support and maintain Acurity, the core member administration system and databases, and ensuring 100% uptime during business hours.
• Help Desk support queue analysis and triaging. Ensuring all supports requests and incidents are appropriately triaged and either actioned or referred onto relevant support person.
• Running of quarterly reviews and data for member statements.
• Ensuring that internal Service Level Agreements are met with the aim of reaching… Show more Key Responsibilities
• Ensuring that internal Service Level Agreements are met with the aim of reaching stretch targets.

Melbourne, Victoria, Australia

• Key Responsibilities
• Support the BI Manager in the development of business information assets that provide greater insights and support effective decision making for business users.
• Provide regular data to the Marketing Team for use in communication and marketing materials to targeted members.
• Analyse, develop and coordinate the business requirements for the continuous development of the Business Intelligence solution.
• Provide business analysis and BI support to the BI… Show more Key Responsibilities
• Provide business analysis and BI support to the BI team, working group and business users.

Melbourne, Victoria, Australia

• Key Responsibilities
• Preparation of Quarterly and Annual APRA Returns.
• Assist in the preparation of Annual Accounts and Tax Return.
• Peer review of work performed by junior members of staff, including sign off and authorisation where required, including but not limited to, daily cash flow, creditor and benefit payments, instructions to custodians.
• Reconciliation of key general ledger accounts including Bank, Investment and Unallocated Accounts… Show more Key Responsibilities
• Reconciliation of key general ledger accounts including Bank, Investment and Unallocated Accounts.

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia