An experienced individual with a proven track record in sales account management, service operations, export sales (through channel partners) and customer relations management. I have also gained considerable experience in managing and delivering business critical projects. A forward thinking, proactive manager with drive and tenacity, experienced in delivering exceptional levels of customer service and cost efficences.Results orientated with a willingness and ability to make decisions, solve problems and direct the activities of others. High-level people management skills established within a retail and industrial sales and service environment.Ability to remain calm under pressure, deliver results despite changing requirements and priorities.Outside of work I enjoy an active social life including volunteering as an adult leader in the Scouting movement, walking, cycling and travelling.